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  4. Map showing me off route in fields!

Map showing me off route in fields!

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Frappawotsitundefined Frappawotsit

    @Michael-Rhys I’ve just spent 10 days around Germany, Switzerland and Austria and have had exactly the same problem. The next turn direction and distances were correct but the position on the map was often not on a road and sometimes the map was a blank screen altogether.

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote on last edited by
    #12

    @Frappawotsit said in Map showing me off route in fields!:

    sometimes the map was a blank screen altogether.

    Me too often got those blank maps regularly on multiple locations and days. Usually first I got what is seen in the video below, and if I let it struggle some time it changed into the blank map.

    https://photos.app.goo.gl/EVwUMfA2GFybPG346

    Restarting the the route seems too kill the frantic problem, for a while.

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

    G.Grote Ganseijundefined 1 Reply Last reply
    0
    • Con Hennekensundefined Con Hennekens

      @Frappawotsit said in Map showing me off route in fields!:

      sometimes the map was a blank screen altogether.

      Me too often got those blank maps regularly on multiple locations and days. Usually first I got what is seen in the video below, and if I let it struggle some time it changed into the blank map.

      https://photos.app.goo.gl/EVwUMfA2GFybPG346

      Restarting the the route seems too kill the frantic problem, for a while.

      G.Grote Ganseijundefined Offline
      G.Grote Ganseijundefined Offline
      G.Grote Ganseij
      wrote on last edited by
      #13

      @Con-Hennekens Last weekend I drove online in Groningen and Friesland, at first the triangle was exactly according to the location and at one point it runs about 100 meters behind very annoying, what went well are the notifications that came reasonably on time at a turn. After restarting the problem was gone for a while. Another additional point is that the app now uses a lot of power more than it can charge, later I switched to offline and I could continue with that, slowly charges.

      Hubert Thoringundefined 1 Reply Last reply
      0
      • G.Grote Ganseijundefined G.Grote Ganseij

        @Con-Hennekens Last weekend I drove online in Groningen and Friesland, at first the triangle was exactly according to the location and at one point it runs about 100 meters behind very annoying, what went well are the notifications that came reasonably on time at a turn. After restarting the problem was gone for a while. Another additional point is that the app now uses a lot of power more than it can charge, later I switched to offline and I could continue with that, slowly charges.

        Hubert Thoringundefined Offline
        Hubert Thoringundefined Offline
        Hubert Thoring
        Valued contributor
        wrote on last edited by Hubert Thoring
        #14

        @Corjan-Meijerink :

        Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

        Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

        Hoffe dein Urlaub war eine Erholsame Route

        —-/

        Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

        Hope your vacation was a relaxing one

        From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

        Stilfio

        IMG_7834.jpeg

        IMG_0107.jpeg

        VG Hubert
        Info zum Beta Test "Next App" dazu die Hardware ...
        iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
        ❗️MyRoute-App im Cradel und Remotek-One❗️

        Michael Rhysundefined Con Hennekensundefined 2 Replies Last reply
        0
        • Hubert Thoringundefined Hubert Thoring

          @Corjan-Meijerink :

          Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

          Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

          Hoffe dein Urlaub war eine Erholsame Route

          —-/

          Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

          Hope your vacation was a relaxing one

          From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

          Stilfio

          IMG_7834.jpeg

          IMG_0107.jpeg

          Michael Rhysundefined Offline
          Michael Rhysundefined Offline
          Michael Rhys
          wrote on last edited by
          #15

          @Hubert-Thoring I agree, I think the issue is when you are online, but I also have offline maps downloaded. So it should be able to revert to those when a signal is lost.

          Vince Hydeundefined 1 Reply Last reply
          0
          • Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote on last edited by
            #16

            Back from vacation soon 😉
            We’ve got the issue noted and will investigate!

            Michael Rhysundefined 1 Reply Last reply
            0
            • Michael Rhysundefined Michael Rhys

              @Hubert-Thoring I agree, I think the issue is when you are online, but I also have offline maps downloaded. So it should be able to revert to those when a signal is lost.

              Vince Hydeundefined Offline
              Vince Hydeundefined Offline
              Vince Hyde
              wrote on last edited by
              #17

              @Michael-Rhys I only ride off line with the maps and routes downloaded and I had the issue

              1 Reply Last reply
              0
              • Hubert Thoringundefined Hubert Thoring

                @Corjan-Meijerink :

                Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

                Hoffe dein Urlaub war eine Erholsame Route

                —-/

                Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

                Hope your vacation was a relaxing one

                From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

                Stilfio

                IMG_7834.jpeg

                IMG_0107.jpeg

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote on last edited by
                #18

                @Hubert-Thoring said in Map showing me off route in fields!:

                es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                I could, see the earlier posted movie 😉

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                Hubert Thoringundefined 1 Reply Last reply
                0
                • Con Hennekensundefined Con Hennekens

                  @Hubert-Thoring said in Map showing me off route in fields!:

                  es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                  I could, see the earlier posted movie 😉

                  Hubert Thoringundefined Offline
                  Hubert Thoringundefined Offline
                  Hubert Thoring
                  Valued contributor
                  wrote on last edited by
                  #19

                  @Con-Hennekens ;

                  Ist das ein Carplay Gerät, wo du es aufgenommen hast ❓ bei meinem Handy im Offline kenne ich sowas nicht.

                  Probiere mal das ganze bei Offline lieber Con, Du weißt doch dabei sparste dann auch noch Akku 👋

                  Is that a Carplay device where you recorded it? I don't know of any such thing on my phone when it's offline.

                  Try it offline dear Con, you know you'll save battery that way 👋

                  VG Hubert
                  Info zum Beta Test "Next App" dazu die Hardware ...
                  iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                  ❗️MyRoute-App im Cradel und Remotek-One❗️

                  Con Hennekensundefined 1 Reply Last reply
                  0
                  • Hubert Thoringundefined Hubert Thoring

                    @Con-Hennekens ;

                    Ist das ein Carplay Gerät, wo du es aufgenommen hast ❓ bei meinem Handy im Offline kenne ich sowas nicht.

                    Probiere mal das ganze bei Offline lieber Con, Du weißt doch dabei sparste dann auch noch Akku 👋

                    Is that a Carplay device where you recorded it? I don't know of any such thing on my phone when it's offline.

                    Try it offline dear Con, you know you'll save battery that way 👋

                    Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    Alpha tester
                    wrote on last edited by
                    #20

                    @Hubert-Thoring said in Map showing me off route in fields!:

                    Probiere mal das ganze bei Offline lieber Con,

                    Nein das ist mein Handy. Und das ist schon offline lieber Hubert 😉
                    dd9458ea-5b5b-4f80-a498-4164eccfcc5c-image.png

                    Und ich habe auch kein Batterie Problem 😉

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                    Hubert Thoringundefined 1 Reply Last reply
                    0
                    • Con Hennekensundefined Con Hennekens

                      @Hubert-Thoring said in Map showing me off route in fields!:

                      Probiere mal das ganze bei Offline lieber Con,

                      Nein das ist mein Handy. Und das ist schon offline lieber Hubert 😉
                      dd9458ea-5b5b-4f80-a498-4164eccfcc5c-image.png

                      Und ich habe auch kein Batterie Problem 😉

                      Hubert Thoringundefined Offline
                      Hubert Thoringundefined Offline
                      Hubert Thoring
                      Valued contributor
                      wrote on last edited by
                      #21

                      @Con-Hennekens : oh das Problem liegt dann wohl ehr bei der verwendeten Hardware. Mein iOS Handy iPhone Xr läuft ohne Probleme

                      VG Hubert
                      Info zum Beta Test "Next App" dazu die Hardware ...
                      iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                      ❗️MyRoute-App im Cradel und Remotek-One❗️

                      Con Hennekensundefined 1 Reply Last reply
                      0
                      • Hubert Thoringundefined Hubert Thoring

                        @Con-Hennekens : oh das Problem liegt dann wohl ehr bei der verwendeten Hardware. Mein iOS Handy iPhone Xr läuft ohne Probleme

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        Alpha tester
                        wrote on last edited by Con Hennekens
                        #22

                        @Hubert-Thoring, I don't have most of the problems that are posted in this forum. I don't start by blaming their hardware. Fact is that on the same hardware this problem was not there before. Besides this, I have never seen any behaviour like this in gMaps, which I use regularly too. So my guess still is a software problem.

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                        Michael Rhysundefined 1 Reply Last reply
                        1
                        • Con Hennekensundefined Con Hennekens

                          @Hubert-Thoring, I don't have most of the problems that are posted in this forum. I don't start by blaming their hardware. Fact is that on the same hardware this problem was not there before. Besides this, I have never seen any behaviour like this in gMaps, which I use regularly too. So my guess still is a software problem.

                          Michael Rhysundefined Offline
                          Michael Rhysundefined Offline
                          Michael Rhys
                          wrote on last edited by
                          #23

                          @Con-Hennekens I wish I could post screen shots. I think I am getting closer to identifying the issue. The problem seems to be related to the mode. If the mode is always north or the zoomed out mode things seem fine. If the mode is the one that auto zooms in then it is a disaster. I have screen shits from the 3 different modes will upload them when I return home I am still on my tour. But after 2300miles I have to say that the auto zoom mode works less than 30pct of the time. You really need to resolve this before pushing the beta to production.

                          Con Hennekensundefined 1 Reply Last reply
                          1
                          • Corjan Meijerinkundefined Corjan Meijerink

                            Back from vacation soon 😉
                            We’ve got the issue noted and will investigate!

                            Michael Rhysundefined Offline
                            Michael Rhysundefined Offline
                            Michael Rhys
                            wrote on last edited by
                            #24

                            @Corjan-Meijerink I have been unable to add screen shots here. However I was able to create a support request referring to this thread. On that request I was able to upload screenshots I hope they help. The issue is happening a lot.

                            Corjan Meijerinkundefined 1 Reply Last reply
                            0
                            • Michael Rhysundefined Michael Rhys

                              @Corjan-Meijerink I have been unable to add screen shots here. However I was able to create a support request referring to this thread. On that request I was able to upload screenshots I hope they help. The issue is happening a lot.

                              Corjan Meijerinkundefined Offline
                              Corjan Meijerinkundefined Offline
                              Corjan Meijerink
                              Developer
                              wrote on last edited by
                              #25

                              @Michael-Rhys I’ve replied to you there 🙂

                              1 Reply Last reply
                              -1
                              • Michael Rhysundefined Michael Rhys

                                @Con-Hennekens I wish I could post screen shots. I think I am getting closer to identifying the issue. The problem seems to be related to the mode. If the mode is always north or the zoomed out mode things seem fine. If the mode is the one that auto zooms in then it is a disaster. I have screen shits from the 3 different modes will upload them when I return home I am still on my tour. But after 2300miles I have to say that the auto zoom mode works less than 30pct of the time. You really need to resolve this before pushing the beta to production.

                                Con Hennekensundefined Offline
                                Con Hennekensundefined Offline
                                Con Hennekens
                                Alpha tester
                                wrote on last edited by
                                #26

                                @Michael-Rhys, it is not me pushing anything, but:

                                screen shits

                                this sums it up really nice... 🤣

                                I am just an enthusiastic MRA user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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