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  4. Map showing me off route in fields!

Map showing me off route in fields!

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • undefined Michael Rhys
    12 Sept 2024, 05:48

    Map showing location off route.

    On a recent trip through France the map showed me off route rather than following it. It had me riding through fields when I was actually on the road and trying to follow the route. I stopped turned phone 9off/on restarted app to no avail. I checked Apple Maps to make sure it wasn’t the gps in the phone not working but that showed me in the correct place.

    I have screenshots but can’t seem to attach them.

    undefined Offline
    undefined Offline
    RetiredWingMan
    Valued contributor
    wrote on 12 Sept 2024, 21:57 last edited by
    #4

    @Michael-Rhys use this icon to insert screen shots.

    Screenshot_20240912-175701_Chrome.jpg

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

    undefined 1 Reply Last reply 13 Sept 2024, 05:06
    0
    • undefined RetiredWingMan
      12 Sept 2024, 21:57

      @Michael-Rhys use this icon to insert screen shots.

      Screenshot_20240912-175701_Chrome.jpg

      undefined Offline
      undefined Offline
      Michael Rhys
      wrote on 13 Sept 2024, 05:06 last edited by
      #5

      @RetiredWingMan when I press that it just adds text saying image url

      undefined 1 Reply Last reply 14 Sept 2024, 16:42
      0
      • undefined Michael Rhys
        13 Sept 2024, 05:06

        @RetiredWingMan when I press that it just adds text saying image url

        undefined Offline
        undefined Offline
        RetiredWingMan
        Valued contributor
        wrote on 14 Sept 2024, 16:42 last edited by
        #6

        @Michael-Rhys when I press it, I get a pop-up allowing me to select Camera, Camera video or files. Have you disabled pop-ups in your browser?

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

        undefined 1 Reply Last reply 14 Sept 2024, 16:54
        0
        • undefined RetiredWingMan
          14 Sept 2024, 16:42

          @Michael-Rhys when I press it, I get a pop-up allowing me to select Camera, Camera video or files. Have you disabled pop-ups in your browser?

          undefined Offline
          undefined Offline
          Michael Rhys
          wrote on 14 Sept 2024, 16:54 last edited by
          #7

          @RetiredWingMan nope. Just using my phone

          undefined 1 Reply Last reply 14 Sept 2024, 17:00
          0
          • undefined Michael Rhys
            14 Sept 2024, 16:54

            @RetiredWingMan nope. Just using my phone

            undefined Offline
            undefined Offline
            RetiredWingMan
            Valued contributor
            wrote on 14 Sept 2024, 17:00 last edited by
            #8

            @Michael-Rhys my phone shows the same Choose an option pop-up, your phone also uses a browser, is it disabling pop-ups?

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

            1 Reply Last reply
            0
            • undefined Offline
              undefined Offline
              Arno 0
              wrote on 15 Sept 2024, 20:06 last edited by
              #9

              I'm in France now with my camper and have had this problem every day I use MRA. At the start theree is no problem but then suddenly the showed position is flying over the map. The problem occurs both on my Android tablet and on my IPhone but not always at the same time. I use always use both now as a backup for eachother. Navigation instructions continue without any problems. Clicking on the compass does not help. It is very frustrating because I already missed the correct roads a number of times and with a camper it's not always easy to turn.

              undefined 1 Reply Last reply 15 Sept 2024, 21:57
              0
              • undefined Arno 0
                15 Sept 2024, 20:06

                I'm in France now with my camper and have had this problem every day I use MRA. At the start theree is no problem but then suddenly the showed position is flying over the map. The problem occurs both on my Android tablet and on my IPhone but not always at the same time. I use always use both now as a backup for eachother. Navigation instructions continue without any problems. Clicking on the compass does not help. It is very frustrating because I already missed the correct roads a number of times and with a camper it's not always easy to turn.

                undefined Offline
                undefined Offline
                Vince Hyde
                wrote on 15 Sept 2024, 21:57 last edited by
                #10

                @Arno-0 I'm just back from France and had the same, fine going down the main roads but when you come off at a roundabout it just floats around making you guess where to go and then it gets back on the route but it's way off your real position, I just gave up and went google maps

                1 Reply Last reply
                0
                • undefined Michael Rhys
                  12 Sept 2024, 05:48

                  Map showing location off route.

                  On a recent trip through France the map showed me off route rather than following it. It had me riding through fields when I was actually on the road and trying to follow the route. I stopped turned phone 9off/on restarted app to no avail. I checked Apple Maps to make sure it wasn’t the gps in the phone not working but that showed me in the correct place.

                  I have screenshots but can’t seem to attach them.

                  undefined Offline
                  undefined Offline
                  Hubert Thoring
                  Valued contributor
                  wrote on 16 Sept 2024, 07:19 last edited by Hubert Thoring
                  #11

                  @Michael-Rhys

                  Okay, I didn't have that problem at all, but I think I drove offline most of the time because there was hardly any network up on the Nassfeld Pass, and I probably did it that way for the rest of the time at Lake Garda and the way back because it worked better for me, and then I stopped getting messages. Offline / Online...

                  It might have been like that once, but it's cleared up if you press the compass briefly.

                  ———

                  Okay, ich hatte das Problem gar nicht bin aber glaube ich die meiste Zeit Offline gefahren da oben auf dem Nassfeldpass kaum Netz war , und habe es dann wohl auch für die restliche Zeit Gardasee und Rückweg so gemacht weil es für mir besser ging, es kommen dann auch keine Meldungen mehr. Offline / Online..

                  Einmal wars vielleicht so, klärt sich aber wenn man einmal kurz auf dem Kompass drückt

                  VG Hubert
                  Info zum Beta Test "Next App" dazu die Hardware ...
                  iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                  ❗️MyRoute-App im Cradel und Remotek-One❗️

                  1 Reply Last reply
                  0
                  • undefined Frappawotsit
                    12 Sept 2024, 05:59

                    @Michael-Rhys I’ve just spent 10 days around Germany, Switzerland and Austria and have had exactly the same problem. The next turn direction and distances were correct but the position on the map was often not on a road and sometimes the map was a blank screen altogether.

                    undefined Offline
                    undefined Offline
                    Con Hennekens
                    Alpha tester
                    wrote on 16 Sept 2024, 13:23 last edited by
                    #12

                    @Frappawotsit said in Map showing me off route in fields!:

                    sometimes the map was a blank screen altogether.

                    Me too often got those blank maps regularly on multiple locations and days. Usually first I got what is seen in the video below, and if I let it struggle some time it changed into the blank map.

                    https://photos.app.goo.gl/EVwUMfA2GFybPG346

                    Restarting the the route seems too kill the frantic problem, for a while.

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                    undefined 1 Reply Last reply 16 Sept 2024, 15:49
                    0
                    • undefined Con Hennekens
                      16 Sept 2024, 13:23

                      @Frappawotsit said in Map showing me off route in fields!:

                      sometimes the map was a blank screen altogether.

                      Me too often got those blank maps regularly on multiple locations and days. Usually first I got what is seen in the video below, and if I let it struggle some time it changed into the blank map.

                      https://photos.app.goo.gl/EVwUMfA2GFybPG346

                      Restarting the the route seems too kill the frantic problem, for a while.

                      undefined Offline
                      undefined Offline
                      G.Grote Ganseij
                      wrote on 16 Sept 2024, 15:49 last edited by
                      #13

                      @Con-Hennekens Last weekend I drove online in Groningen and Friesland, at first the triangle was exactly according to the location and at one point it runs about 100 meters behind very annoying, what went well are the notifications that came reasonably on time at a turn. After restarting the problem was gone for a while. Another additional point is that the app now uses a lot of power more than it can charge, later I switched to offline and I could continue with that, slowly charges.

                      undefined 1 Reply Last reply 16 Sept 2024, 19:33
                      0
                      • undefined G.Grote Ganseij
                        16 Sept 2024, 15:49

                        @Con-Hennekens Last weekend I drove online in Groningen and Friesland, at first the triangle was exactly according to the location and at one point it runs about 100 meters behind very annoying, what went well are the notifications that came reasonably on time at a turn. After restarting the problem was gone for a while. Another additional point is that the app now uses a lot of power more than it can charge, later I switched to offline and I could continue with that, slowly charges.

                        undefined Offline
                        undefined Offline
                        Hubert Thoring
                        Valued contributor
                        wrote on 16 Sept 2024, 19:33 last edited by Hubert Thoring
                        #14

                        @Corjan-Meijerink :

                        Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                        Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

                        Hoffe dein Urlaub war eine Erholsame Route

                        —-/

                        Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

                        Hope your vacation was a relaxing one

                        From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

                        Stilfio

                        IMG_7834.jpeg

                        IMG_0107.jpeg

                        VG Hubert
                        Info zum Beta Test "Next App" dazu die Hardware ...
                        iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                        ❗️MyRoute-App im Cradel und Remotek-One❗️

                        undefined undefined 2 Replies Last reply 16 Sept 2024, 19:39
                        0
                        • undefined Hubert Thoring
                          16 Sept 2024, 19:33

                          @Corjan-Meijerink :

                          Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                          Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

                          Hoffe dein Urlaub war eine Erholsame Route

                          —-/

                          Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

                          Hope your vacation was a relaxing one

                          From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

                          Stilfio

                          IMG_7834.jpeg

                          IMG_0107.jpeg

                          undefined Offline
                          undefined Offline
                          Michael Rhys
                          wrote on 16 Sept 2024, 19:39 last edited by
                          #15

                          @Hubert-Thoring I agree, I think the issue is when you are online, but I also have offline maps downloaded. So it should be able to revert to those when a signal is lost.

                          undefined 1 Reply Last reply 16 Sept 2024, 21:18
                          0
                          • undefined Offline
                            undefined Offline
                            Corjan Meijerink
                            Developer
                            wrote on 16 Sept 2024, 19:43 last edited by
                            #16

                            Back from vacation soon 😉
                            We’ve got the issue noted and will investigate!

                            undefined 1 Reply Last reply 19 Sept 2024, 15:25
                            0
                            • undefined Michael Rhys
                              16 Sept 2024, 19:39

                              @Hubert-Thoring I agree, I think the issue is when you are online, but I also have offline maps downloaded. So it should be able to revert to those when a signal is lost.

                              undefined Offline
                              undefined Offline
                              Vince Hyde
                              wrote on 16 Sept 2024, 21:18 last edited by
                              #17

                              @Michael-Rhys I only ride off line with the maps and routes downloaded and I had the issue

                              1 Reply Last reply
                              0
                              • undefined Hubert Thoring
                                16 Sept 2024, 19:33

                                @Corjan-Meijerink :

                                Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                                Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

                                Hoffe dein Urlaub war eine Erholsame Route

                                —-/

                                Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

                                Hope your vacation was a relaxing one

                                From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

                                Stilfio

                                IMG_7834.jpeg

                                IMG_0107.jpeg

                                undefined Offline
                                undefined Offline
                                Con Hennekens
                                Alpha tester
                                wrote on 17 Sept 2024, 07:53 last edited by
                                #18

                                @Hubert-Thoring said in Map showing me off route in fields!:

                                es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                                I could, see the earlier posted movie 😉

                                I am just an enthusiastic MRA user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                undefined 1 Reply Last reply 17 Sept 2024, 14:56
                                0
                                • undefined Con Hennekens
                                  17 Sept 2024, 07:53

                                  @Hubert-Thoring said in Map showing me off route in fields!:

                                  es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                                  I could, see the earlier posted movie 😉

                                  undefined Offline
                                  undefined Offline
                                  Hubert Thoring
                                  Valued contributor
                                  wrote on 17 Sept 2024, 14:56 last edited by
                                  #19

                                  @Con-Hennekens ;

                                  Ist das ein Carplay Gerät, wo du es aufgenommen hast ❓ bei meinem Handy im Offline kenne ich sowas nicht.

                                  Probiere mal das ganze bei Offline lieber Con, Du weißt doch dabei sparste dann auch noch Akku 👋

                                  Is that a Carplay device where you recorded it? I don't know of any such thing on my phone when it's offline.

                                  Try it offline dear Con, you know you'll save battery that way 👋

                                  VG Hubert
                                  Info zum Beta Test "Next App" dazu die Hardware ...
                                  iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                                  ❗️MyRoute-App im Cradel und Remotek-One❗️

                                  undefined 1 Reply Last reply 17 Sept 2024, 17:24
                                  0
                                  • undefined Hubert Thoring
                                    17 Sept 2024, 14:56

                                    @Con-Hennekens ;

                                    Ist das ein Carplay Gerät, wo du es aufgenommen hast ❓ bei meinem Handy im Offline kenne ich sowas nicht.

                                    Probiere mal das ganze bei Offline lieber Con, Du weißt doch dabei sparste dann auch noch Akku 👋

                                    Is that a Carplay device where you recorded it? I don't know of any such thing on my phone when it's offline.

                                    Try it offline dear Con, you know you'll save battery that way 👋

                                    undefined Offline
                                    undefined Offline
                                    Con Hennekens
                                    Alpha tester
                                    wrote on 17 Sept 2024, 17:24 last edited by
                                    #20

                                    @Hubert-Thoring said in Map showing me off route in fields!:

                                    Probiere mal das ganze bei Offline lieber Con,

                                    Nein das ist mein Handy. Und das ist schon offline lieber Hubert 😉
                                    dd9458ea-5b5b-4f80-a498-4164eccfcc5c-image.png

                                    Und ich habe auch kein Batterie Problem 😉

                                    I am just an enthusiastic MRA user, and hope you will be one too!

                                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                    undefined 1 Reply Last reply 17 Sept 2024, 20:08
                                    0
                                    • undefined Con Hennekens
                                      17 Sept 2024, 17:24

                                      @Hubert-Thoring said in Map showing me off route in fields!:

                                      Probiere mal das ganze bei Offline lieber Con,

                                      Nein das ist mein Handy. Und das ist schon offline lieber Hubert 😉
                                      dd9458ea-5b5b-4f80-a498-4164eccfcc5c-image.png

                                      Und ich habe auch kein Batterie Problem 😉

                                      undefined Offline
                                      undefined Offline
                                      Hubert Thoring
                                      Valued contributor
                                      wrote on 17 Sept 2024, 20:08 last edited by
                                      #21

                                      @Con-Hennekens : oh das Problem liegt dann wohl ehr bei der verwendeten Hardware. Mein iOS Handy iPhone Xr läuft ohne Probleme

                                      VG Hubert
                                      Info zum Beta Test "Next App" dazu die Hardware ...
                                      iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                                      ❗️MyRoute-App im Cradel und Remotek-One❗️

                                      undefined 1 Reply Last reply 18 Sept 2024, 07:04
                                      0
                                      • undefined Hubert Thoring
                                        17 Sept 2024, 20:08

                                        @Con-Hennekens : oh das Problem liegt dann wohl ehr bei der verwendeten Hardware. Mein iOS Handy iPhone Xr läuft ohne Probleme

                                        undefined Offline
                                        undefined Offline
                                        Con Hennekens
                                        Alpha tester
                                        wrote on 18 Sept 2024, 07:04 last edited by Con Hennekens
                                        #22

                                        @Hubert-Thoring, I don't have most of the problems that are posted in this forum. I don't start by blaming their hardware. Fact is that on the same hardware this problem was not there before. Besides this, I have never seen any behaviour like this in gMaps, which I use regularly too. So my guess still is a software problem.

                                        I am just an enthusiastic MRA user, and hope you will be one too!

                                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                        undefined 1 Reply Last reply 19 Sept 2024, 15:12
                                        1
                                        • undefined Con Hennekens
                                          18 Sept 2024, 07:04

                                          @Hubert-Thoring, I don't have most of the problems that are posted in this forum. I don't start by blaming their hardware. Fact is that on the same hardware this problem was not there before. Besides this, I have never seen any behaviour like this in gMaps, which I use regularly too. So my guess still is a software problem.

                                          undefined Offline
                                          undefined Offline
                                          Michael Rhys
                                          wrote on 19 Sept 2024, 15:12 last edited by
                                          #23

                                          @Con-Hennekens I wish I could post screen shots. I think I am getting closer to identifying the issue. The problem seems to be related to the mode. If the mode is always north or the zoomed out mode things seem fine. If the mode is the one that auto zooms in then it is a disaster. I have screen shits from the 3 different modes will upload them when I return home I am still on my tour. But after 2300miles I have to say that the auto zoom mode works less than 30pct of the time. You really need to resolve this before pushing the beta to production.

                                          undefined 1 Reply Last reply 19 Sept 2024, 17:43
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                                          16 Sept 2024, 15:49


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                                          ACTIVE USERS
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                                          about 11 hours ago
                                          undefined
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                                          undefined
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                                          Lluis Arasanzundefined
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                                          2 days ago
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                                          4 days ago
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                                          Arno 0
                                          6 days ago
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                                          Frappawotsit
                                          18 days ago
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                                          Michael Rhys
                                          1 Apr 2025, 21:54
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                                          Vince Hyde
                                          26 Oct 2024, 17:44
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