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  4. Map showing me off route in fields!

Map showing me off route in fields!

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Michael Rhysundefined Michael Rhys

    Map showing location off route.

    On a recent trip through France the map showed me off route rather than following it. It had me riding through fields when I was actually on the road and trying to follow the route. I stopped turned phone 9off/on restarted app to no avail. I checked Apple Maps to make sure it wasn’t the gps in the phone not working but that showed me in the correct place.

    I have screenshots but can’t seem to attach them.

    Frappawotsitundefined Offline
    Frappawotsitundefined Offline
    Frappawotsit
    wrote on last edited by
    #2

    @Michael-Rhys I’ve just spent 10 days around Germany, Switzerland and Austria and have had exactly the same problem. The next turn direction and distances were correct but the position on the map was often not on a road and sometimes the map was a blank screen altogether.

    Con Hennekensundefined 1 Reply Last reply
    0
    • Lluis Arasanzundefined Offline
      Lluis Arasanzundefined Offline
      Lluis Arasanz
      wrote on last edited by
      #3

      Hi,

      I can confirm that behaviour, often it happens when transitionig from on line to off line.

      Visual guidance in this case is more complicated when references are lost. Normally is necessary to restart MRA and retake route navigation.

      Lluis Arasanz
      F750GS

      1 Reply Last reply
      0
      • Michael Rhysundefined Michael Rhys

        Map showing location off route.

        On a recent trip through France the map showed me off route rather than following it. It had me riding through fields when I was actually on the road and trying to follow the route. I stopped turned phone 9off/on restarted app to no avail. I checked Apple Maps to make sure it wasn’t the gps in the phone not working but that showed me in the correct place.

        I have screenshots but can’t seem to attach them.

        RetiredWingManundefined Offline
        RetiredWingManundefined Offline
        RetiredWingMan
        Valued contributor
        wrote on last edited by
        #4

        @Michael-Rhys use this icon to insert screen shots.

        Screenshot_20240912-175701_Chrome.jpg

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

        Michael Rhysundefined 1 Reply Last reply
        0
        • RetiredWingManundefined RetiredWingMan

          @Michael-Rhys use this icon to insert screen shots.

          Screenshot_20240912-175701_Chrome.jpg

          Michael Rhysundefined Offline
          Michael Rhysundefined Offline
          Michael Rhys
          wrote on last edited by
          #5

          @RetiredWingMan when I press that it just adds text saying image url

          RetiredWingManundefined 1 Reply Last reply
          0
          • Michael Rhysundefined Michael Rhys

            @RetiredWingMan when I press that it just adds text saying image url

            RetiredWingManundefined Offline
            RetiredWingManundefined Offline
            RetiredWingMan
            Valued contributor
            wrote on last edited by
            #6

            @Michael-Rhys when I press it, I get a pop-up allowing me to select Camera, Camera video or files. Have you disabled pop-ups in your browser?

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

            Michael Rhysundefined 1 Reply Last reply
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            • RetiredWingManundefined RetiredWingMan

              @Michael-Rhys when I press it, I get a pop-up allowing me to select Camera, Camera video or files. Have you disabled pop-ups in your browser?

              Michael Rhysundefined Offline
              Michael Rhysundefined Offline
              Michael Rhys
              wrote on last edited by
              #7

              @RetiredWingMan nope. Just using my phone

              RetiredWingManundefined 1 Reply Last reply
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              • Michael Rhysundefined Michael Rhys

                @RetiredWingMan nope. Just using my phone

                RetiredWingManundefined Offline
                RetiredWingManundefined Offline
                RetiredWingMan
                Valued contributor
                wrote on last edited by
                #8

                @Michael-Rhys my phone shows the same Choose an option pop-up, your phone also uses a browser, is it disabling pop-ups?

                2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                1 Reply Last reply
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                • Arno 0undefined Offline
                  Arno 0undefined Offline
                  Arno 0
                  wrote on last edited by
                  #9

                  I'm in France now with my camper and have had this problem every day I use MRA. At the start theree is no problem but then suddenly the showed position is flying over the map. The problem occurs both on my Android tablet and on my IPhone but not always at the same time. I use always use both now as a backup for eachother. Navigation instructions continue without any problems. Clicking on the compass does not help. It is very frustrating because I already missed the correct roads a number of times and with a camper it's not always easy to turn.

                  Vince Hydeundefined 1 Reply Last reply
                  0
                  • Arno 0undefined Arno 0

                    I'm in France now with my camper and have had this problem every day I use MRA. At the start theree is no problem but then suddenly the showed position is flying over the map. The problem occurs both on my Android tablet and on my IPhone but not always at the same time. I use always use both now as a backup for eachother. Navigation instructions continue without any problems. Clicking on the compass does not help. It is very frustrating because I already missed the correct roads a number of times and with a camper it's not always easy to turn.

                    Vince Hydeundefined Offline
                    Vince Hydeundefined Offline
                    Vince Hyde
                    wrote on last edited by
                    #10

                    @Arno-0 I'm just back from France and had the same, fine going down the main roads but when you come off at a roundabout it just floats around making you guess where to go and then it gets back on the route but it's way off your real position, I just gave up and went google maps

                    1 Reply Last reply
                    0
                    • Michael Rhysundefined Michael Rhys

                      Map showing location off route.

                      On a recent trip through France the map showed me off route rather than following it. It had me riding through fields when I was actually on the road and trying to follow the route. I stopped turned phone 9off/on restarted app to no avail. I checked Apple Maps to make sure it wasn’t the gps in the phone not working but that showed me in the correct place.

                      I have screenshots but can’t seem to attach them.

                      Hubert Thoringundefined Offline
                      Hubert Thoringundefined Offline
                      Hubert Thoring
                      Valued contributor
                      wrote on last edited by Hubert Thoring
                      #11

                      @Michael-Rhys

                      Okay, I didn't have that problem at all, but I think I drove offline most of the time because there was hardly any network up on the Nassfeld Pass, and I probably did it that way for the rest of the time at Lake Garda and the way back because it worked better for me, and then I stopped getting messages. Offline / Online...

                      It might have been like that once, but it's cleared up if you press the compass briefly.

                      ———

                      Okay, ich hatte das Problem gar nicht bin aber glaube ich die meiste Zeit Offline gefahren da oben auf dem Nassfeldpass kaum Netz war , und habe es dann wohl auch für die restliche Zeit Gardasee und Rückweg so gemacht weil es für mir besser ging, es kommen dann auch keine Meldungen mehr. Offline / Online..

                      Einmal wars vielleicht so, klärt sich aber wenn man einmal kurz auf dem Kompass drückt

                      VG Hubert
                      Info zum Beta Test "Next App" dazu die Hardware ...
                      iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                      ❗️MyRoute-App im Cradel und Remotek-One❗️

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                      • Frappawotsitundefined Frappawotsit

                        @Michael-Rhys I’ve just spent 10 days around Germany, Switzerland and Austria and have had exactly the same problem. The next turn direction and distances were correct but the position on the map was often not on a road and sometimes the map was a blank screen altogether.

                        Con Hennekensundefined Offline
                        Con Hennekensundefined Offline
                        Con Hennekens
                        Alpha tester
                        wrote on last edited by
                        #12

                        @Frappawotsit said in Map showing me off route in fields!:

                        sometimes the map was a blank screen altogether.

                        Me too often got those blank maps regularly on multiple locations and days. Usually first I got what is seen in the video below, and if I let it struggle some time it changed into the blank map.

                        https://photos.app.goo.gl/EVwUMfA2GFybPG346

                        Restarting the the route seems too kill the frantic problem, for a while.

                        I am just an enthusiastic MRA user, and hope you will be one too!

                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                        G.Grote Ganseijundefined 1 Reply Last reply
                        0
                        • Con Hennekensundefined Con Hennekens

                          @Frappawotsit said in Map showing me off route in fields!:

                          sometimes the map was a blank screen altogether.

                          Me too often got those blank maps regularly on multiple locations and days. Usually first I got what is seen in the video below, and if I let it struggle some time it changed into the blank map.

                          https://photos.app.goo.gl/EVwUMfA2GFybPG346

                          Restarting the the route seems too kill the frantic problem, for a while.

                          G.Grote Ganseijundefined Offline
                          G.Grote Ganseijundefined Offline
                          G.Grote Ganseij
                          wrote on last edited by
                          #13

                          @Con-Hennekens Last weekend I drove online in Groningen and Friesland, at first the triangle was exactly according to the location and at one point it runs about 100 meters behind very annoying, what went well are the notifications that came reasonably on time at a turn. After restarting the problem was gone for a while. Another additional point is that the app now uses a lot of power more than it can charge, later I switched to offline and I could continue with that, slowly charges.

                          Hubert Thoringundefined 1 Reply Last reply
                          0
                          • G.Grote Ganseijundefined G.Grote Ganseij

                            @Con-Hennekens Last weekend I drove online in Groningen and Friesland, at first the triangle was exactly according to the location and at one point it runs about 100 meters behind very annoying, what went well are the notifications that came reasonably on time at a turn. After restarting the problem was gone for a while. Another additional point is that the app now uses a lot of power more than it can charge, later I switched to offline and I could continue with that, slowly charges.

                            Hubert Thoringundefined Offline
                            Hubert Thoringundefined Offline
                            Hubert Thoring
                            Valued contributor
                            wrote on last edited by Hubert Thoring
                            #14

                            @Corjan-Meijerink :

                            Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                            Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

                            Hoffe dein Urlaub war eine Erholsame Route

                            —-/

                            Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

                            Hope your vacation was a relaxing one

                            From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

                            Stilfio

                            IMG_7834.jpeg

                            IMG_0107.jpeg

                            VG Hubert
                            Info zum Beta Test "Next App" dazu die Hardware ...
                            iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                            ❗️MyRoute-App im Cradel und Remotek-One❗️

                            Michael Rhysundefined Con Hennekensundefined 2 Replies Last reply
                            0
                            • Hubert Thoringundefined Hubert Thoring

                              @Corjan-Meijerink :

                              Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                              Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

                              Hoffe dein Urlaub war eine Erholsame Route

                              —-/

                              Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

                              Hope your vacation was a relaxing one

                              From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

                              Stilfio

                              IMG_7834.jpeg

                              IMG_0107.jpeg

                              Michael Rhysundefined Offline
                              Michael Rhysundefined Offline
                              Michael Rhys
                              wrote on last edited by
                              #15

                              @Hubert-Thoring I agree, I think the issue is when you are online, but I also have offline maps downloaded. So it should be able to revert to those when a signal is lost.

                              Vince Hydeundefined 1 Reply Last reply
                              0
                              • Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #16

                                Back from vacation soon 😉
                                We’ve got the issue noted and will investigate!

                                Michael Rhysundefined 1 Reply Last reply
                                0
                                • Michael Rhysundefined Michael Rhys

                                  @Hubert-Thoring I agree, I think the issue is when you are online, but I also have offline maps downloaded. So it should be able to revert to those when a signal is lost.

                                  Vince Hydeundefined Offline
                                  Vince Hydeundefined Offline
                                  Vince Hyde
                                  wrote on last edited by
                                  #17

                                  @Michael-Rhys I only ride off line with the maps and routes downloaded and I had the issue

                                  1 Reply Last reply
                                  0
                                  • Hubert Thoringundefined Hubert Thoring

                                    @Corjan-Meijerink :

                                    Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                                    Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

                                    Hoffe dein Urlaub war eine Erholsame Route

                                    —-/

                                    Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

                                    Hope your vacation was a relaxing one

                                    From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

                                    Stilfio

                                    IMG_7834.jpeg

                                    IMG_0107.jpeg

                                    Con Hennekensundefined Offline
                                    Con Hennekensundefined Offline
                                    Con Hennekens
                                    Alpha tester
                                    wrote on last edited by
                                    #18

                                    @Hubert-Thoring said in Map showing me off route in fields!:

                                    es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                                    I could, see the earlier posted movie 😉

                                    I am just an enthusiastic MRA user, and hope you will be one too!

                                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                    Hubert Thoringundefined 1 Reply Last reply
                                    0
                                    • Con Hennekensundefined Con Hennekens

                                      @Hubert-Thoring said in Map showing me off route in fields!:

                                      es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                                      I could, see the earlier posted movie 😉

                                      Hubert Thoringundefined Offline
                                      Hubert Thoringundefined Offline
                                      Hubert Thoring
                                      Valued contributor
                                      wrote on last edited by
                                      #19

                                      @Con-Hennekens ;

                                      Ist das ein Carplay Gerät, wo du es aufgenommen hast ❓ bei meinem Handy im Offline kenne ich sowas nicht.

                                      Probiere mal das ganze bei Offline lieber Con, Du weißt doch dabei sparste dann auch noch Akku 👋

                                      Is that a Carplay device where you recorded it? I don't know of any such thing on my phone when it's offline.

                                      Try it offline dear Con, you know you'll save battery that way 👋

                                      VG Hubert
                                      Info zum Beta Test "Next App" dazu die Hardware ...
                                      iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                                      ❗️MyRoute-App im Cradel und Remotek-One❗️

                                      Con Hennekensundefined 1 Reply Last reply
                                      0
                                      • Hubert Thoringundefined Hubert Thoring

                                        @Con-Hennekens ;

                                        Ist das ein Carplay Gerät, wo du es aufgenommen hast ❓ bei meinem Handy im Offline kenne ich sowas nicht.

                                        Probiere mal das ganze bei Offline lieber Con, Du weißt doch dabei sparste dann auch noch Akku 👋

                                        Is that a Carplay device where you recorded it? I don't know of any such thing on my phone when it's offline.

                                        Try it offline dear Con, you know you'll save battery that way 👋

                                        Con Hennekensundefined Offline
                                        Con Hennekensundefined Offline
                                        Con Hennekens
                                        Alpha tester
                                        wrote on last edited by
                                        #20

                                        @Hubert-Thoring said in Map showing me off route in fields!:

                                        Probiere mal das ganze bei Offline lieber Con,

                                        Nein das ist mein Handy. Und das ist schon offline lieber Hubert 😉
                                        dd9458ea-5b5b-4f80-a498-4164eccfcc5c-image.png

                                        Und ich habe auch kein Batterie Problem 😉

                                        I am just an enthusiastic MRA user, and hope you will be one too!

                                        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                        Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                        Hubert Thoringundefined 1 Reply Last reply
                                        0
                                        • Con Hennekensundefined Con Hennekens

                                          @Hubert-Thoring said in Map showing me off route in fields!:

                                          Probiere mal das ganze bei Offline lieber Con,

                                          Nein das ist mein Handy. Und das ist schon offline lieber Hubert 😉
                                          dd9458ea-5b5b-4f80-a498-4164eccfcc5c-image.png

                                          Und ich habe auch kein Batterie Problem 😉

                                          Hubert Thoringundefined Offline
                                          Hubert Thoringundefined Offline
                                          Hubert Thoring
                                          Valued contributor
                                          wrote on last edited by
                                          #21

                                          @Con-Hennekens : oh das Problem liegt dann wohl ehr bei der verwendeten Hardware. Mein iOS Handy iPhone Xr läuft ohne Probleme

                                          VG Hubert
                                          Info zum Beta Test "Next App" dazu die Hardware ...
                                          iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                                          ❗️MyRoute-App im Cradel und Remotek-One❗️

                                          Con Hennekensundefined 1 Reply Last reply
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