Can not open route in app (Too long)
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Hi,
since the latest update with the new features to adapt the route in the app, I have a route that no longer opens and creates a notification 'Too long'
It is a route that combines all routes of the whole week (as an overview).
Worked before....
Rudi -
undefined Nick Carthew moved this topic from [Web] Problems, Bugs and other Issues on
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Hi Rudi,
Is it possible for you to post a link of any given route you have this issue with? Please make sure the route is set to public.
Cheers!
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Hi @Van-Geel-Rudi,
Like you I often combine multiple days into a trip overview which will cover thousands of km/miles & use all the available 200 points.
I have seen the "Too long" message on many occasions opening routes of this type, on both the website & in the app, long before the latest update.
Have never had a route that does not eventually open, the 1st or 2nd attempt may fail but eventually on the 3rd or 4th it would open.
Too me it seemed like a timeout error, the system was timing out & spitting an error before the route calculation could be completed possibly because of slow connection or high demand on the server.BlackView BV7100, Android 12
Normaly navigate Routes in Offline mode with Offline Maps -
Hi @Van-Geel-Rudi,
Like you I often combine multiple days into a trip overview which will cover thousands of km/miles & use all the available 200 points.
I have seen the "Too long" message on many occasions opening routes of this type, on both the website & in the app, long before the latest update.
Have never had a route that does not eventually open, the 1st or 2nd attempt may fail but eventually on the 3rd or 4th it would open.
Too me it seemed like a timeout error, the system was timing out & spitting an error before the route calculation could be completed possibly because of slow connection or high demand on the server.@Brian-McG
Indeed the route stills open on the website without any issue. I found that there was an extra routepoint added by mistake and made the route 1000km longer. However after correcting still no joy in the app = error possibly too long.
No harm done, i can live with that.
Thanks
