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  4. Distance 0 mi, Duration 1 min

Distance 0 mi, Duration 1 min

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • undefined Offline
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    Eugene7
    wrote on 5 May 2024, 09:19 last edited by
    #1

    When you open a route, the initial info always shows Distance 0 mi, Duration 1 min...

    ObviouslyScreenshot_20240505_101437.jpg not correct.

    www.7-dna.com
    www.youtube.com/user/bogclub7

    undefined 1 Reply Last reply 5 May 2024, 09:24
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    • undefined Eugene7
      5 May 2024, 09:19

      When you open a route, the initial info always shows Distance 0 mi, Duration 1 min...

      ObviouslyScreenshot_20240505_101437.jpg not correct.

      undefined Offline
      undefined Offline
      Corjan Meijerink
      Developer
      wrote on 5 May 2024, 09:24 last edited by
      #2

      @Eugene7 that is definitely not the case for all routes ๐Ÿ˜‰ Are these imported routetracks?

      1 Reply Last reply
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        richtea999
        Valued contributor
        wrote on 5 May 2024, 09:26 last edited by
        #3

        My loops are showing accurate time and distance.

        Can you share your route by making it public, and we can try and decipher what's not working. (Change the start/stop point if it's sensitive - like your home.)

        Thanks.

        undefined 1 Reply Last reply 6 May 2024, 21:21
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        • undefined richtea999
          5 May 2024, 09:26

          My loops are showing accurate time and distance.

          Can you share your route by making it public, and we can try and decipher what's not working. (Change the start/stop point if it's sensitive - like your home.)

          Thanks.

          undefined Offline
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          Eugene7
          wrote on 6 May 2024, 21:21 last edited by
          #4

          I've shared a TEST route - made it Public.
          Hope that works.
          The routes are all generated via TYRE, as that is our preferred method for generating routes.

          www.7-dna.com
          www.youtube.com/user/bogclub7

          undefined 1 Reply Last reply 6 May 2024, 21:23
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          • undefined Eugene7
            6 May 2024, 21:21

            I've shared a TEST route - made it Public.
            Hope that works.
            The routes are all generated via TYRE, as that is our preferred method for generating routes.

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            Stefan Hummelink
            Alpha tester
            wrote on 6 May 2024, 21:23 last edited by Stefan Hummelink 5 Jun 2024, 21:24
            #5

            @Eugene7 said in Distance 0 mi, Duration 1 min:

            shared

            Please share the URL of the route here ... That way we don't have to search for your route in your account if we can even find your account since your forum nick may not be the same as your account name.... ๐Ÿ˜ƒ

            Manks bu'j te bange.

            undefined 1 Reply Last reply 7 May 2024, 08:04
            1
            • undefined Stefan Hummelink
              6 May 2024, 21:23

              @Eugene7 said in Distance 0 mi, Duration 1 min:

              shared

              Please share the URL of the route here ... That way we don't have to search for your route in your account if we can even find your account since your forum nick may not be the same as your account name.... ๐Ÿ˜ƒ

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              Eugene7
              wrote on 7 May 2024, 08:04 last edited by
              #6

              https://www.myrouteapp.com/en/social/route/9115557?mode=share

              www.7-dna.com
              www.youtube.com/user/bogclub7

              undefined 1 Reply Last reply 7 May 2024, 08:14
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              • undefined Eugene7
                7 May 2024, 08:04

                https://www.myrouteapp.com/en/social/route/9115557?mode=share

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                Nick Carthew
                RouteXpert
                wrote on 7 May 2024, 08:14 last edited by
                #7

                @Eugene7

                The route has been made using the TomTom planning map. Not recommend for MRA Navigation.

                IMG_2983.png

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox B8J bar buttons.
                Quadlock wireless mount for IPhone 11.
                Cardo Scala Packtalk Bold.
                TomTom Rider 500. (In the cupboard now)

                undefined 1 Reply Last reply 7 May 2024, 08:49
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                • undefined Nick Carthew
                  7 May 2024, 08:14

                  @Eugene7

                  The route has been made using the TomTom planning map. Not recommend for MRA Navigation.

                  IMG_2983.png

                  undefined Offline
                  undefined Offline
                  Stefan Hummelink
                  Alpha tester
                  wrote on 7 May 2024, 08:49 last edited by Stefan Hummelink 5 Jul 2024, 08:51
                  #8

                  @Nick-Carthew Even though that is correct, it does not explain the behaviour of the app @Eugene7 is showing. It seems like the app was unable to calculate the route... That has nothing to do whether or not the route was made in TomTom or HERE, surely discrepancies may occur but that's irrelevant for now imho regarding the issue @Eugene7 has. ๐Ÿ˜Š

                  What I do notice is that the route he shared with us has 12 waypoints, and his has 13. What happened there? It seems like his app calculated directly to the end which is also almost his start position.

                  Anyhow, I cannot explain the app behaviour based on this shared route. There seems nothing wrong with it. ๐Ÿ˜…

                  Screenshot_20240507-105052.jpg

                  Manks bu'j te bange.

                  undefined 1 Reply Last reply 7 May 2024, 08:58
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                  • undefined Stefan Hummelink
                    7 May 2024, 08:49

                    @Nick-Carthew Even though that is correct, it does not explain the behaviour of the app @Eugene7 is showing. It seems like the app was unable to calculate the route... That has nothing to do whether or not the route was made in TomTom or HERE, surely discrepancies may occur but that's irrelevant for now imho regarding the issue @Eugene7 has. ๐Ÿ˜Š

                    What I do notice is that the route he shared with us has 12 waypoints, and his has 13. What happened there? It seems like his app calculated directly to the end which is also almost his start position.

                    Anyhow, I cannot explain the app behaviour based on this shared route. There seems nothing wrong with it. ๐Ÿ˜…

                    Screenshot_20240507-105052.jpg

                    undefined Offline
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                    Nick Carthew
                    RouteXpert
                    wrote on 7 May 2024, 08:58 last edited by
                    #9

                    @Stefan-Hummelink Yes, all very true. I was merely pointing out that the TomTom planning map had been used.

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    undefined 1 Reply Last reply 7 May 2024, 09:38
                    0
                    • undefined Nick Carthew
                      7 May 2024, 08:58

                      @Stefan-Hummelink Yes, all very true. I was merely pointing out that the TomTom planning map had been used.

                      undefined Offline
                      undefined Offline
                      Stefan Hummelink
                      Alpha tester
                      wrote on 7 May 2024, 09:38 last edited by
                      #10

                      @Nick-Carthew said in Distance 0 mi, Duration 1 min:

                      I was merely pointing out that the TomTom planning map had been used.

                      Hehe I know. ๐Ÿ˜ƒ

                      Manks bu'j te bange.

                      undefined 1 Reply Last reply 7 May 2024, 10:50
                      0
                      • undefined Stefan Hummelink
                        7 May 2024, 09:38

                        @Nick-Carthew said in Distance 0 mi, Duration 1 min:

                        I was merely pointing out that the TomTom planning map had been used.

                        Hehe I know. ๐Ÿ˜ƒ

                        undefined Offline
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                        Nick Carthew
                        RouteXpert
                        wrote on 7 May 2024, 10:50 last edited by Nick Carthew 5 Jul 2024, 10:50
                        #11

                        @Stefan-Hummelink Also interesting or strange is that the map on the screenshot that @Eugene7 shared is not in focus. And the route title is different.

                        Always willing to help if I can.
                        Triumph Tiger 1200 XRT called Tina.
                        MRA Navigation Next and SilverFox B8J bar buttons.
                        Quadlock wireless mount for IPhone 11.
                        Cardo Scala Packtalk Bold.
                        TomTom Rider 500. (In the cupboard now)

                        undefined 1 Reply Last reply 7 May 2024, 21:59
                        0
                        • undefined Nick Carthew
                          7 May 2024, 10:50

                          @Stefan-Hummelink Also interesting or strange is that the map on the screenshot that @Eugene7 shared is not in focus. And the route title is different.

                          undefined Offline
                          undefined Offline
                          Eugene7
                          wrote on 7 May 2024, 21:59 last edited by
                          #12

                          Ignore the TEST route...
                          I stupidly made it in MyRoute, not in TYRE.
                          As said, the issue is with routes made outside of MyRoute.

                          www.7-dna.com
                          www.youtube.com/user/bogclub7

                          undefined 1 Reply Last reply 7 May 2024, 22:12
                          0
                          • undefined Eugene7
                            7 May 2024, 21:59

                            Ignore the TEST route...
                            I stupidly made it in MyRoute, not in TYRE.
                            As said, the issue is with routes made outside of MyRoute.

                            undefined Offline
                            undefined Offline
                            Eugene7
                            wrote on 7 May 2024, 22:12 last edited by
                            #13

                            Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                            Screenshot_20240507_230757.jpg

                            www.7-dna.com
                            www.youtube.com/user/bogclub7

                            undefined undefined undefined 3 Replies Last reply 7 May 2024, 22:37
                            0
                            • undefined Eugene7
                              7 May 2024, 22:12

                              Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                              Screenshot_20240507_230757.jpg

                              undefined Offline
                              undefined Offline
                              Nick Carthew
                              RouteXpert
                              wrote on 7 May 2024, 22:37 last edited by
                              #14

                              @Eugene7 Again this is caused because the TomTom map has been used for planning the route and the onscreen message tells you this. Press Navigate and after choosing to use as a route or a track the time and distance calculations are available. If using the track you will need to be online.
                              You can of course use the Compare with tool in the route planner to align the HERE route to the TomTom route.

                              IMG_2988.png

                              IMG_2987.png

                              Always willing to help if I can.
                              Triumph Tiger 1200 XRT called Tina.
                              MRA Navigation Next and SilverFox B8J bar buttons.
                              Quadlock wireless mount for IPhone 11.
                              Cardo Scala Packtalk Bold.
                              TomTom Rider 500. (In the cupboard now)

                              1 Reply Last reply
                              0
                              • undefined Eugene7
                                7 May 2024, 22:12

                                Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                                Screenshot_20240507_230757.jpg

                                undefined Offline
                                undefined Offline
                                Corjan Meijerink
                                Developer
                                wrote on 8 May 2024, 07:19 last edited by
                                #15

                                @Eugene7 Interesting, I just checked the metadata of this route and can indeed confirm that distance / duration is not set (therefore the app displays these values).

                                Did you import the route and that's it? Metadata is updated on every waypoint placement / adjustment but if you never modified anything that might explain why information is missing! ๐Ÿ™‚

                                1 Reply Last reply
                                0
                                • undefined Eugene7
                                  7 May 2024, 22:12

                                  Here is another Test route that has the issue: https://www.myrouteapp.com/en/social/route/9123837?mode=share

                                  Screenshot_20240507_230757.jpg

                                  undefined Offline
                                  undefined Offline
                                  Lynchy67
                                  Valued contributor
                                  wrote on 8 May 2024, 17:29 last edited by Lynchy67 5 Aug 2024, 17:33
                                  #16

                                  @Eugene7
                                  In "New Test" there is no Waypoint 25?
                                  Waypoint 26 is duplicated.

                                  You donโ€™t stop riding when you get old, you get old when you stop riding.

                                  undefined 1 Reply Last reply 8 May 2024, 18:14
                                  0
                                  • undefined Lynchy67
                                    8 May 2024, 17:29

                                    @Eugene7
                                    In "New Test" there is no Waypoint 25?
                                    Waypoint 26 is duplicated.

                                    undefined Offline
                                    undefined Offline
                                    Eugene7
                                    wrote on 8 May 2024, 18:14 last edited by
                                    #17

                                    True - it is a duplicated point - makes no difference to the issue though.
                                    Seems any externally generated routs show zero duration when imported into MyRoute...

                                    www.7-dna.com
                                    www.youtube.com/user/bogclub7

                                    undefined 1 Reply Last reply 8 May 2024, 19:35
                                    0
                                    • undefined Eugene7
                                      8 May 2024, 18:14

                                      True - it is a duplicated point - makes no difference to the issue though.
                                      Seems any externally generated routs show zero duration when imported into MyRoute...

                                      undefined Offline
                                      undefined Offline
                                      Corjan Meijerink
                                      Developer
                                      wrote on 8 May 2024, 19:35 last edited by
                                      #18

                                      @Eugene7 so when importing a route, this is indeed the issue? I can fix that!

                                      Can you confirm that simply dragging one waypoint slightly updates the route information correctly? ๐Ÿ™‚ (or adding / removing one, just any route manipulation to be fair)

                                      undefined 1 Reply Last reply 8 May 2024, 20:15
                                      0
                                      • undefined Corjan Meijerink
                                        8 May 2024, 19:35

                                        @Eugene7 so when importing a route, this is indeed the issue? I can fix that!

                                        Can you confirm that simply dragging one waypoint slightly updates the route information correctly? ๐Ÿ™‚ (or adding / removing one, just any route manipulation to be fair)

                                        undefined Offline
                                        undefined Offline
                                        Dae 0
                                        wrote on 8 May 2024, 20:15 last edited by
                                        #19

                                        @Corjan-Meijerink

                                        Iโ€™ve definitely seen that when I imported my old Basecamp routes. All had zero time and distance until I โ€œtouchedโ€ them

                                        undefined 1 Reply Last reply 8 May 2024, 20:19
                                        0
                                        • undefined Dae 0
                                          8 May 2024, 20:15

                                          @Corjan-Meijerink

                                          Iโ€™ve definitely seen that when I imported my old Basecamp routes. All had zero time and distance until I โ€œtouchedโ€ them

                                          undefined Offline
                                          undefined Offline
                                          Corjan Meijerink
                                          Developer
                                          wrote on 8 May 2024, 20:19 last edited by
                                          #20

                                          @Dae-0 thanks! Iโ€™ll get that sorted ๐Ÿ™‚

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