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Offline maps and routing

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  • A Former User? A Former User

    @RetiredWingMan Fascinating story, I'm sure.
    However all this was resolved about 2 months ago.

    Jorge del Valleundefined Offline
    Jorge del Valleundefined Offline
    Jorge del Valle
    wrote on last edited by Jorge del Valle
    #25

    I've tried using offline navigation today for the first time, and it didn't work. I had both the country map and the route downloaded. My phone was in airplane mode when I launched the app. I selected the route from the downloads list, and then tapped the button to start navigation, which then resulted in this screen.

    Screenshot_20240401-104407.png

    I've checked the online manual and the forums and as far as I can tell it should work as long as I've downloaded the region map and the route. Am I missing something?

    Edit: I've found a forum post that I somehow missed in my initial search, where another user says they solved the problem by rebooting the phone and then waiting a few minutes when they got the message and the routing eventually started working. I'll give that a try, but is that (having to wait several minutes for offline navigation to work) expected behaviour for the app?

    --
    Jorge

    Nick Carthewundefined 1 Reply Last reply
    0
    • Jorge del Valleundefined Jorge del Valle

      I've tried using offline navigation today for the first time, and it didn't work. I had both the country map and the route downloaded. My phone was in airplane mode when I launched the app. I selected the route from the downloads list, and then tapped the button to start navigation, which then resulted in this screen.

      Screenshot_20240401-104407.png

      I've checked the online manual and the forums and as far as I can tell it should work as long as I've downloaded the region map and the route. Am I missing something?

      Edit: I've found a forum post that I somehow missed in my initial search, where another user says they solved the problem by rebooting the phone and then waiting a few minutes when they got the message and the routing eventually started working. I'll give that a try, but is that (having to wait several minutes for offline navigation to work) expected behaviour for the app?

      Nick Carthewundefined Online
      Nick Carthewundefined Online
      Nick Carthew
      RouteXpert
      wrote on last edited by
      #26

      @Jorge-del-Valle Try turning off Calculate from current location to see if that makes a difference.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      Jorge del Valleundefined 1 Reply Last reply
      0
      • Nick Carthewundefined Nick Carthew

        @Jorge-del-Valle Try turning off Calculate from current location to see if that makes a difference.

        Jorge del Valleundefined Offline
        Jorge del Valleundefined Offline
        Jorge del Valle
        wrote on last edited by Jorge del Valle
        #27

        @Nick-Carthew Thanks Nick, that worked. However I'm a bit puzzled by the meaning of that option.

        What I mean is, when I turned it off it traced a route from my current location to the start of the downloaded route, so even though I'm disabling an option named "calculate from current location" it seems to actually do just that (calculate a route from my current location). It doesn't seem to do what one would expect based on the name, or maybe I'm misunderstanding its function? A search for the option in the online documentation doesn't yield any results for me.

        Another thing that's strange is that, after stopping the navigation and closing the app, I then reopened it (again in offline mode) and then tried loading the same route and starting the navigation again. And this time it worked even though the "calculate from current location" was back to enabled.

        --
        Jorge

        RetiredWingManundefined 1 Reply Last reply
        0
        • Con Hennekensundefined Con Hennekens

          @Berin, on the contrary, the app is VERY intuitive. Even intuitive software has a certain learning curve, especially if you previously used another tool for the same thing. I did not read the manual either, and I think it is VERY intuitive 😉

          The app makes perfect sense if you understand what it is doing. What it is doing is probably a bit different from what you are used to. Downloading offline maps is not the only thing needed to navigate completely offline. Offline maps are there mainly to prevent bandwidth usage while navigating. And of course offline maps are obligatory for offline navigating. Offline navigation is enabled in the settings: Navigation settings - Functional.

          c00991cc-74ec-4a35-90ae-5bc7838eebd3-image.png

          Pay attention also to the setting at the arrow. This one automatically makes available for offline usage all previously chosen routes. You only need to enter the download folder if at the time of choosing a route, you have no internet connection. The folder-view you see when tapping the Routes button in the main menu is a view into your online routes library. It is not so strange that it is not available when not having an internet connection. If you compare this to downloading routes to a Zumo or Rider, it is pretty much the same thing. With the added benefit of not having to do that at all, if your phone is connected to the internet. See? Pretty intuitive 😉

          NineLizardsundefined Offline
          NineLizardsundefined Offline
          NineLizards
          wrote on last edited by NineLizards
          #28

          @Con-Hennekens Dit is een oude thread, maar hij roept bij mij een nieuwe vraag op.

          In een van de posts staat een afbeelding van het 'Functional' menu, met daarin de optie 'Gebruikte Routes en Tracks automatisch downloaden voor offline gebruik'. Die optie zie ik bij mij niet staan. Kijk ik ergens overheen?

          In one of the posts there's an image of the functional menu, with an option to automatically download maps and tracks. But I don't see it on my phone. Am I overlooking something?

          MRA Routeplanner (Gold) / MRA Next (Android) / MX-5 (Fun)

          RetiredWingManundefined 1 Reply Last reply
          0
          • NineLizardsundefined NineLizards

            @Con-Hennekens Dit is een oude thread, maar hij roept bij mij een nieuwe vraag op.

            In een van de posts staat een afbeelding van het 'Functional' menu, met daarin de optie 'Gebruikte Routes en Tracks automatisch downloaden voor offline gebruik'. Die optie zie ik bij mij niet staan. Kijk ik ergens overheen?

            In one of the posts there's an image of the functional menu, with an option to automatically download maps and tracks. But I don't see it on my phone. Am I overlooking something?

            RetiredWingManundefined Offline
            RetiredWingManundefined Offline
            RetiredWingMan
            Valued contributor
            wrote on last edited by
            #29

            @NineLizards that option is gone with the resent synchronisation implementation.

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

            NineLizardsundefined 1 Reply Last reply
            0
            • Jorge del Valleundefined Jorge del Valle

              @Nick-Carthew Thanks Nick, that worked. However I'm a bit puzzled by the meaning of that option.

              What I mean is, when I turned it off it traced a route from my current location to the start of the downloaded route, so even though I'm disabling an option named "calculate from current location" it seems to actually do just that (calculate a route from my current location). It doesn't seem to do what one would expect based on the name, or maybe I'm misunderstanding its function? A search for the option in the online documentation doesn't yield any results for me.

              Another thing that's strange is that, after stopping the navigation and closing the app, I then reopened it (again in offline mode) and then tried loading the same route and starting the navigation again. And this time it worked even though the "calculate from current location" was back to enabled.

              RetiredWingManundefined Offline
              RetiredWingManundefined Offline
              RetiredWingMan
              Valued contributor
              wrote on last edited by
              #30

              @Jorge-del-Valle if you enable the calculate from current position then the time and distance shown will, jnclude the time and distance to you starting point. If you disable the option then the map only shows the route and the time and distance for the route. When you hit/tap navigate, you are still shown directions to your route starting point.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

              1 Reply Last reply
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              • RetiredWingManundefined RetiredWingMan

                @NineLizards that option is gone with the resent synchronisation implementation.

                NineLizardsundefined Offline
                NineLizardsundefined Offline
                NineLizards
                wrote on last edited by
                #31

                @RetiredWingMan Ah, okay. But now I'm completely confused about offline navigation...

                What are the current steps for using offline navigation? I'm mightily confused now.

                Let's assume I plan to travel through Belgium, through an area where there's no coverage. (It happens to me this week.) I assume I should download the offline maps of the region upfront, right? (It's currently giving an error message 'could not fetch latest map update information', I'm not sure if that matters).

                But... how do I get my route offline? Is there a step by step manual somewhere?

                MRA Routeplanner (Gold) / MRA Next (Android) / MX-5 (Fun)

                RetiredWingManundefined Con Hennekensundefined 2 Replies Last reply
                0
                • NineLizardsundefined NineLizards

                  @RetiredWingMan Ah, okay. But now I'm completely confused about offline navigation...

                  What are the current steps for using offline navigation? I'm mightily confused now.

                  Let's assume I plan to travel through Belgium, through an area where there's no coverage. (It happens to me this week.) I assume I should download the offline maps of the region upfront, right? (It's currently giving an error message 'could not fetch latest map update information', I'm not sure if that matters).

                  But... how do I get my route offline? Is there a step by step manual somewhere?

                  RetiredWingManundefined Offline
                  RetiredWingManundefined Offline
                  RetiredWingMan
                  Valued contributor
                  wrote on last edited by
                  #32

                  @NineLizards first, i presume the map error is temporary. I've seen it before and it normally corrects itself. You need to resolve the issue before you can download maps. If you continue to have problems raise a support contact. User manuals are available on the support page.

                  Second, I suggest enabling the synchronisation of all routes. This makes all routes available offline.

                  To operate in offline mode: 1. Download all maps for the areas to be traveled. 2. Synchronise your routes. 3. Turn on offline navigation in the options.
                  That's it, you're ready to go.

                  Screenshot_20240919-222516.jpg

                  Screenshot_20240919-222641.jpg

                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                  1 Reply Last reply
                  0
                  • NineLizardsundefined NineLizards

                    @RetiredWingMan Ah, okay. But now I'm completely confused about offline navigation...

                    What are the current steps for using offline navigation? I'm mightily confused now.

                    Let's assume I plan to travel through Belgium, through an area where there's no coverage. (It happens to me this week.) I assume I should download the offline maps of the region upfront, right? (It's currently giving an error message 'could not fetch latest map update information', I'm not sure if that matters).

                    But... how do I get my route offline? Is there a step by step manual somewhere?

                    Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    Alpha tester
                    wrote on last edited by
                    #33

                    @NineLizards, I see your question has been answered perfectly fine by @RetiredWingMan 😉

                    in short:

                    • download offline maps
                    • enable sync (preferably all, then you will never have to look at it)
                    • let it complete a sync once, it will resync every time you start the app or enter the routes menu automatically and download changes only (if there are any)
                    • enable offline navigation in the app menu

                    No need for confusion ever again (concerning offline routes that is... 😉 )

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                    1 Reply Last reply
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                    • RetiredWingManundefined RetiredWingMan

                      @Berin you really do need to review the manuals. The questions you are asking are very basic. To fully use offline you need to: 1. Downloads maps for the region(s). 2. Download the route(s). 3. Set offline opperation / navigation in the options. 4. Start your route navigation from the Downloads folder.

                      Yes, you can delete maps, use the X beside downloaded maps.

                      Enjoy!

                      Nigel Ralphsonundefined Offline
                      Nigel Ralphsonundefined Offline
                      Nigel Ralphson
                      wrote last edited by
                      #34

                      @RetiredWingMan Hi, I've done all that....I think....but still can't access the map offline..... I've downloaded the region map but when I try to download the route I don't get the "offline" option on the export scroll wheel just the GPX 1.1 etc.

                      So when I go to use offline mode it says "no routes could be calculated using your offline maps and I need to turn off offline maps.

                      I'm confused!

                      1. Downloads maps for the region(s). 2. Download the route(s). 3. Set offline opperation / navigation in the options. 4. Start your route navigation
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