New Beta! (v4.0.6)
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@Arno-0 said in New Beta! (v4.0.6):
When back in online mode it was always searching quite some time for a GPS signal and when it has found GPS, it almost directly switched to offline mode.
It is not the GPS signal that gets lost. The icon with the round arrows means it is trying a recalculation. Without internet connection in online mode that is impossible.
@Dave-J-0 said in New Beta! (v4.0.6):
Very strange and I am not sure what is going on.
Yes very strange indeed. This has been going on for several updates already. The internet-check detects a live connection and puts the phone in online status. A recalculation makes use of that connection, times out (at which time you see the icon with the round arrows) and decides to put it in offline mode again. Repeat.
I am assuming a problem with DNS or gateway after changing the method of internet connection (wifi to GSM or vice versa). What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app).
@Con-Hennekens said in New Beta! (v4.0.6):
I am assuming a problem with DNS or gateway after changing the method of internet connection (wifi to GSM or vice versa). What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app).
Ok. Good idea. I will give that a go with WiFi off next time. Additionally, it seems to only happen on my Android phone and not my iPhone. More testing needed with both devices and I will report back.
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@Arno-0 said in New Beta! (v4.0.6):
When back in online mode it was always searching quite some time for a GPS signal and when it has found GPS, it almost directly switched to offline mode.
It is not the GPS signal that gets lost. The icon with the round arrows means it is trying a recalculation. Without internet connection in online mode that is impossible.
@Dave-J-0 said in New Beta! (v4.0.6):
Very strange and I am not sure what is going on.
Yes very strange indeed. This has been going on for several updates already. The internet-check detects a live connection and puts the phone in online status. A recalculation makes use of that connection, times out (at which time you see the icon with the round arrows) and decides to put it in offline mode again. Repeat.
I am assuming a problem with DNS or gateway after changing the method of internet connection (wifi to GSM or vice versa). What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app).
wrote on 27 Oct 2023, 14:33 last edited by@Con-Hennekens thanks for your explanation.
"What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app)."
I was not connected to WiFi but used the mobile Internet connection from my phone so this does not solve the problem.
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@Con-Hennekens thanks for your explanation.
"What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app)."
I was not connected to WiFi but used the mobile Internet connection from my phone so this does not solve the problem.
@Arno-0 I think what @Con-Hennekens is saying is to turn off WiFi so that your device is not searching for a WiFi network as it may be this searching (even when not connected to a WiFi network) that may be triggering the problem. Indeed, this WiFi search may be the cause given my experience so far, particularly when leaving home but I will test this next week.
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@Con-Hennekens thanks for your explanation.
"What would be interesting to see is if it keeps occuring after starting the app and the route in GSM mode (so switch off wifi before starting the app)."
I was not connected to WiFi but used the mobile Internet connection from my phone so this does not solve the problem.
@Arno-0 and @Dave-J-0, no what I meant is if this happens after having started the route from an active wifi connection, after you switch to an active gsm data connection. You know, when you start a route at home still connected to wifi, and your phone switches to gsm data when you leave your driveway. I am suspecting the app still tries to use DNS servers from the connection it started on. Or something similar.
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@Arno-0 and @Dave-J-0, no what I meant is if this happens after having started the route from an active wifi connection, after you switch to an active gsm data connection. You know, when you start a route at home still connected to wifi, and your phone switches to gsm data when you leave your driveway. I am suspecting the app still tries to use DNS servers from the connection it started on. Or something similar.
wrote on 27 Oct 2023, 20:04 last edited by@Con-Hennekens That could maybe be the cause of this problem. I use the phone only for navigation on my motorbike and I think that WiFi was switched off when I left home in the morning. At work, I remember, I turned it on to update the maps and think it was still active when I went home in the afternoon. I will test again what happens when WiFi is not active at all next week.
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wrote on 7 Nov 2023, 19:00 last edited by Arno 0 11 Jul 2023, 19:01
Today, I tested again the same route to and from the Office. I took care that I only used my mobile connection to both start and drive the route. The test was successful and I did not encounter any problems with constantly switching between online and offline modes and route calculations etc. So it seems important to not use different internet connections for starting and driving your routes.
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Today, I tested again the same route to and from the Office. I took care that I only used my mobile connection to both start and drive the route. The test was successful and I did not encounter any problems with constantly switching between online and offline modes and route calculations etc. So it seems important to not use different internet connections for starting and driving your routes.
@Arno-0, Thank you! I know it is asking a lot, but it would be great to see if this is really structural. So if you have the chance, repeat the test a few times, to deduct if it is really only happening when you started the route on wifi. I am doing the same thing, and it certainly looks that way.
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@Arno-0, Thank you! I know it is asking a lot, but it would be great to see if this is really structural. So if you have the chance, repeat the test a few times, to deduct if it is really only happening when you started the route on wifi. I am doing the same thing, and it certainly looks that way.
@Con-Hennekens I've done the same thing. When starting a route being connected to my home WiFi network the same problems occur.
Your explanation could be the cause of the problem. When starting a route in gsm mode no problems. It seems to me that the problem only occurs when starting an A to B route and not with a planned trip
I' ve posted a couple times with the same problem
Hope the team can find a solution -
@Con-Hennekens I've done the same thing. When starting a route being connected to my home WiFi network the same problems occur.
Your explanation could be the cause of the problem. When starting a route in gsm mode no problems. It seems to me that the problem only occurs when starting an A to B route and not with a planned trip
I' ve posted a couple times with the same problem
Hope the team can find a solutionwrote on 8 Nov 2023, 12:30 last edited by@Marinus-van-Deudekom I only checked it for planned routes and not for A-B routing. You say "it seems to me" but did you really test it or is it only a thought?
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@Con-Hennekens I've done the same thing. When starting a route being connected to my home WiFi network the same problems occur.
Your explanation could be the cause of the problem. When starting a route in gsm mode no problems. It seems to me that the problem only occurs when starting an A to B route and not with a planned trip
I' ve posted a couple times with the same problem
Hope the team can find a solution@Marinus-van-Deudekom said in New Beta! (v4.0.6):
It seems to me that the problem only occurs when starting an A to B route and not with a planned trip
Well, I am experiencing this with planned routes too. Direct routes I have not tried
So it definitely is not limited to direct routes. -
@Marinus-van-Deudekom I only checked it for planned routes and not for A-B routing. You say "it seems to me" but did you really test it or is it only a thought?
@Arno-0 with a planned route I didn’t have the problem. With A B routes I had problems. Since You and @Con-Hennekens both had the problems with a planned route we’re Back to square one with thinking it has something to do with starting with WiFi connections.
Still hoping for a fix by thé team -
@Arno-0 with a planned route I didn’t have the problem. With A B routes I had problems. Since You and @Con-Hennekens both had the problems with a planned route we’re Back to square one with thinking it has something to do with starting with WiFi connections.
Still hoping for a fix by thé teamwrote on 9 Nov 2023, 20:05 last edited by@Marinus-van-Deudekom I will test next week with an A-B route. Start the route with a WiFi connection and then see what happens when I’m driving the rout using my mobile connection.
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@Arno-0 with a planned route I didn’t have the problem. With A B routes I had problems. Since You and @Con-Hennekens both had the problems with a planned route we’re Back to square one with thinking it has something to do with starting with WiFi connections.
Still hoping for a fix by thé team@Marinus-van-Deudekom, I don't see why we are back to square one. If a problem arises when switching networks, why would that only affect direct-routes or only multi-waypoints routes? In both cases, in online mode, data traffic will be generated by the app. So we are definitely not back to square one
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@Marinus-van-Deudekom I will test next week with an A-B route. Start the route with a WiFi connection and then see what happens when I’m driving the rout using my mobile connection.
@Arno-0 said in New Beta! (v4.0.6):
@Marinus-van-Deudekom I will test next week with an A-B route. Start the route with a WiFi connection and then see what happens when I’m driving the rout using my mobile connection.
If you do that, and nothing happens, try a detour, forcing the app to recalculate. Do that on online mode of course. Thank for your cooperation.
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@Marinus-van-Deudekom, I don't see why we are back to square one. If a problem arises when switching networks, why would that only affect direct-routes or only multi-waypoints routes? In both cases, in online mode, data traffic will be generated by the app. So we are definitely not back to square one
Valued contributorwrote on 11 Nov 2023, 13:06 last edited by@Con-Hennekens what I meant was that we’re Closer to vinding the sollution
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@Arno-0 said in New Beta! (v4.0.6):
@Marinus-van-Deudekom I will test next week with an A-B route. Start the route with a WiFi connection and then see what happens when I’m driving the rout using my mobile connection.
If you do that, and nothing happens, try a detour, forcing the app to recalculate. Do that on online mode of course. Thank for your cooperation.
Valued contributorwrote on 11 Nov 2023, 13:08 last edited by@Con-Hennekens tried that but that wasn’t thé answer. Will keep on trying
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