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  4. Newbie needs help opening HERE map in app...

Newbie needs help opening HERE map in app...

Scheduled Pinned Locked Moved [App] Suggestions and Discussion
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  • Rob Verhoeffundefined Rob Verhoeff

    @Tom-Grzelinski Okay, I do find it quite interesting! However, if you create the route in OSM and then open it for navigation, you will receive a warning that the route may deviate because the navigation module only uses the Here map. In that case, I don't find it strange that something went wrong as per the notification you receive! Somewhere along the route, the app simply cannot calculate a route. Always create the route you want to navigate in the Here map, or if you export to TomTom, use the TomTom map.

    Herko ter Horstundefined Offline
    Herko ter Horstundefined Offline
    Herko ter Horst
    wrote on last edited by Herko ter Horst
    #10

    Is @Tom-Grzelinski even using the actual (paid) navigation module I wonder, or just "follow the line" navigation in the free part of the app?

    Tom Grzelinskiundefined 1 Reply Last reply
    0
    • Rob Verhoeffundefined Rob Verhoeff

      @Tom-Grzelinski Okay, I do find it quite interesting! However, if you create the route in OSM and then open it for navigation, you will receive a warning that the route may deviate because the navigation module only uses the Here map. In that case, I don't find it strange that something went wrong as per the notification you receive! Somewhere along the route, the app simply cannot calculate a route. Always create the route you want to navigate in the Here map, or if you export to TomTom, use the TomTom map.

      Tom Grzelinskiundefined Offline
      Tom Grzelinskiundefined Offline
      Tom Grzelinski
      wrote on last edited by
      #11

      @Rob-Verhoeff
      Hi Rob, v5 (mk5) was created in HERE map and avoids the navigation changes... I just can't open it in the app!

      Porsche 911 and VW Transporter T6.1 running CarPlay.
      iPhone 16 Pro running Waze, Saphe and MRA.
      MRA Routeplanner on web via Mac

      Rob Verhoeffundefined 1 Reply Last reply
      0
      • Tom Grzelinskiundefined Tom Grzelinski

        @Rob-Verhoeff
        Hi Rob,

        I am doing this in 14 days this September! It makes (and made) sense to me to do it all as one route so that I had the totals, but also it is all one big trip and I can see the whole route together.

        No offence either, but MRA copes perfectly well with this. The route we are talking about is my v5 route. v1-4 use OpenStreetMap and open perfectly and navigate perfectly in the App.

        I only changed v5 to HERE map to avoid the seasonal closures, but maybe that was a bad idea. Maybe I should stick with the OpenStreetMap version.

        Rob Verhoeffundefined Online
        Rob Verhoeffundefined Online
        Rob Verhoeff
        Alpha tester
        wrote on last edited by
        #12

        @Tom-Grzelinski Some of your waypoints are also located very far from the road! Always make sure they are right on top of the route line. Otherwise, you do indeed run the risk of the navigation not being able to calculate the route because a waypoint simply cannot be found.

        BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Sequoia & Monterey)

        Tom Grzelinskiundefined 1 Reply Last reply
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        • Herko ter Horstundefined Herko ter Horst

          Is @Tom-Grzelinski even using the actual (paid) navigation module I wonder, or just "follow the line" navigation in the free part of the app?

          Tom Grzelinskiundefined Offline
          Tom Grzelinskiundefined Offline
          Tom Grzelinski
          wrote on last edited by
          #13

          @Herko-ter-Horst
          Hi Herko, I have been using MRA for about 4 months, building this trip. I purchased the Lifetime package last week, hence I am trying to get the route to work on the App... before I leave on the trip in September!!!

          Porsche 911 and VW Transporter T6.1 running CarPlay.
          iPhone 16 Pro running Waze, Saphe and MRA.
          MRA Routeplanner on web via Mac

          1 Reply Last reply
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          • Tom Grzelinskiundefined Tom Grzelinski

            @Rob-Verhoeff
            Hi Rob, v5 (mk5) was created in HERE map and avoids the navigation changes... I just can't open it in the app!

            Rob Verhoeffundefined Online
            Rob Verhoeffundefined Online
            Rob Verhoeff
            Alpha tester
            wrote on last edited by
            #14

            @Tom-Grzelinski Take for example waypoint 27:

            This is yours:

            Schermยญafbeelding 2023-08-07 om 23.01.37.png

            I would do it like this:

            Schermยญafbeelding 2023-08-07 om 23.02.33.png

            BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
            iOS on iPhone 13 (mounted on Quadlock)
            Apple CarPlay in VW T-Roc (wired)
            Routelab on MacBook Air & iMac (Sequoia & Monterey)

            1 Reply Last reply
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            • Rob Verhoeffundefined Rob Verhoeff

              @Tom-Grzelinski Some of your waypoints are also located very far from the road! Always make sure they are right on top of the route line. Otherwise, you do indeed run the risk of the navigation not being able to calculate the route because a waypoint simply cannot be found.

              Tom Grzelinskiundefined Offline
              Tom Grzelinskiundefined Offline
              Tom Grzelinski
              wrote on last edited by
              #15

              @Rob-Verhoeff
              Thanks Rob. All the waypoints were made through MRA web, searching for locations. I thought they were all on road locations. I will take a close look again.

              P.S. as a new user I am limited to only being able to post every 120 seconds... which is frustrating! Sorry for the delays in replying ๐Ÿ˜†

              Porsche 911 and VW Transporter T6.1 running CarPlay.
              iPhone 16 Pro running Waze, Saphe and MRA.
              MRA Routeplanner on web via Mac

              Rob Verhoeffundefined 1 Reply Last reply
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              • Tom Grzelinskiundefined Tom Grzelinski

                @Rob-Verhoeff
                Thanks Rob. All the waypoints were made through MRA web, searching for locations. I thought they were all on road locations. I will take a close look again.

                P.S. as a new user I am limited to only being able to post every 120 seconds... which is frustrating! Sorry for the delays in replying ๐Ÿ˜†

                Rob Verhoeffundefined Online
                Rob Verhoeffundefined Online
                Rob Verhoeff
                Alpha tester
                wrote on last edited by
                #16

                @Tom-Grzelinski That delay will pass. I strongly advise you to still break down the route into manageable segments and make sure all waypoints are placed precisely on top of the route line. I wouldn't have much confidence in your approach otherwise. Also, take a look at the support section for a guide on creating a multi-day trip. By the way, there are very helpful videos on this topic circulating on YouTube. Good luck!

                BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                iOS on iPhone 13 (mounted on Quadlock)
                Apple CarPlay in VW T-Roc (wired)
                Routelab on MacBook Air & iMac (Sequoia & Monterey)

                Tom Grzelinskiundefined 1 Reply Last reply
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                • Rob Verhoeffundefined Rob Verhoeff

                  @Tom-Grzelinski That delay will pass. I strongly advise you to still break down the route into manageable segments and make sure all waypoints are placed precisely on top of the route line. I wouldn't have much confidence in your approach otherwise. Also, take a look at the support section for a guide on creating a multi-day trip. By the way, there are very helpful videos on this topic circulating on YouTube. Good luck!

                  Tom Grzelinskiundefined Offline
                  Tom Grzelinskiundefined Offline
                  Tom Grzelinski
                  wrote on last edited by
                  #17

                  @Rob-Verhoeff
                  Again, thanks Rob, I will look at multi-day trips.

                  Porsche 911 and VW Transporter T6.1 running CarPlay.
                  iPhone 16 Pro running Waze, Saphe and MRA.
                  MRA Routeplanner on web via Mac

                  richtea999undefined RetiredWingManundefined 3 Replies Last reply
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                  • Tom Grzelinskiundefined Tom Grzelinski

                    @Rob-Verhoeff
                    Again, thanks Rob, I will look at multi-day trips.

                    richtea999undefined Offline
                    richtea999undefined Offline
                    richtea999
                    Valued contributor
                    wrote on last edited by
                    #18

                    @Tom-Grzelinski said in Newbie needs help opening HERE map in app...:

                    @Rob-Verhoeff
                    Again, thanks Rob, I will look at multi-day trips.

                    There's a 'Split' option available to Gold users - it's in the Toolkit menu. A lifesaver after putting all that effort in!

                    All you have to do is select the waypoints where you want to split the route up. It won't overwrite your existing route, so you can experiment without risk.

                    Tom Grzelinskiundefined 1 Reply Last reply
                    1
                    • Tom Grzelinskiundefined Tom Grzelinski

                      @Rob-Verhoeff
                      Again, thanks Rob, I will look at multi-day trips.

                      RetiredWingManundefined Offline
                      RetiredWingManundefined Offline
                      RetiredWingMan
                      Valued contributor
                      wrote on last edited by
                      #19

                      @Tom-Grzelinski I tried splitting your route in half and then half again. In each case the route loads but failed when attempting to navigate. I took a look at the last section of your route, the Waypoints are generally fine but it appears you may be dealing with closed roads. See below red sections. I had the traffic layer turned on.
                      EuroTrip Mk5 (2) (1).JPG

                      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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                      • Tom Grzelinskiundefined Tom Grzelinski

                        @Rob-Verhoeff
                        Again, thanks Rob, I will look at multi-day trips.

                        RetiredWingManundefined Offline
                        RetiredWingManundefined Offline
                        RetiredWingMan
                        Valued contributor
                        wrote on last edited by
                        #20

                        @Tom-Grzelinski I did a little more testing. I'm not able to open the entire map but I split the map into two half's and I'm able to open each half. I'm also able to start navigation as long as I quickly turn off the option to navigate from current location (can't navigate from Canada ๐Ÿ˜Š ). So the end result is that I don't know why the app can't open the entire route ... other than it is simply too large. I had a similar problem when planning a 2 week trip. Once I was finished planning on the Web site I split into separate routes for each day. Good luck.

                        Screenshot_20230808-143117.jpg

                        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                        Tom Grzelinskiundefined 1 Reply Last reply
                        0
                        • richtea999undefined richtea999

                          @Tom-Grzelinski said in Newbie needs help opening HERE map in app...:

                          @Rob-Verhoeff
                          Again, thanks Rob, I will look at multi-day trips.

                          There's a 'Split' option available to Gold users - it's in the Toolkit menu. A lifesaver after putting all that effort in!

                          All you have to do is select the waypoints where you want to split the route up. It won't overwrite your existing route, so you can experiment without risk.

                          Tom Grzelinskiundefined Offline
                          Tom Grzelinskiundefined Offline
                          Tom Grzelinski
                          wrote on last edited by
                          #21

                          @richtea999
                          Hi Rich, THANK YOU. This worked perfectly ๐Ÿ‘
                          Tom

                          Porsche 911 and VW Transporter T6.1 running CarPlay.
                          iPhone 16 Pro running Waze, Saphe and MRA.
                          MRA Routeplanner on web via Mac

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                          0
                          • RetiredWingManundefined RetiredWingMan

                            @Tom-Grzelinski I did a little more testing. I'm not able to open the entire map but I split the map into two half's and I'm able to open each half. I'm also able to start navigation as long as I quickly turn off the option to navigate from current location (can't navigate from Canada ๐Ÿ˜Š ). So the end result is that I don't know why the app can't open the entire route ... other than it is simply too large. I had a similar problem when planning a 2 week trip. Once I was finished planning on the Web site I split into separate routes for each day. Good luck.

                            Screenshot_20230808-143117.jpg

                            Tom Grzelinskiundefined Offline
                            Tom Grzelinskiundefined Offline
                            Tom Grzelinski
                            wrote on last edited by
                            #22

                            @Doug-Robinson
                            Doug, thank you so much. I successfully SPLIT my route in to 13 days and each one opens perfectly in the iPhone app.

                            I am indeed navigating a lot of Apline passes that are often closed. I am hoping that going in September will mean I can do all the passes I intend to, but I have seen photos that there is already snow on the Grossglockner Pass!

                            Tom

                            Porsche 911 and VW Transporter T6.1 running CarPlay.
                            iPhone 16 Pro running Waze, Saphe and MRA.
                            MRA Routeplanner on web via Mac

                            1 Reply Last reply
                            1
                            • Tom Grzelinskiundefined Offline
                              Tom Grzelinskiundefined Offline
                              Tom Grzelinski
                              wrote on last edited by
                              #23

                              The more I use MRA, the more impressed I am. Well done to the team MRA ๐Ÿ‘

                              Porsche 911 and VW Transporter T6.1 running CarPlay.
                              iPhone 16 Pro running Waze, Saphe and MRA.
                              MRA Routeplanner on web via Mac

                              Corjan Meijerinkundefined 1 Reply Last reply
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                              • Tom Grzelinskiundefined Tom Grzelinski

                                The more I use MRA, the more impressed I am. Well done to the team MRA ๐Ÿ‘

                                Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #24

                                @Tom-Grzelinski we keep pushing ๐Ÿ’ช

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