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  4. Crash during A to B navigation

Crash during A to B navigation

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  • RetiredWingManundefined Offline
    RetiredWingManundefined Offline
    RetiredWingMan
    Valued contributor
    wrote on last edited by
    #1

    Yesterday while navigating an A to B route the app crashed. I restarted several times and each time I simply got a blank screen when trying to restart the route. Finally cancelled the route restart and did a search and started a new A to B route (same destination as before). Samsung S20 Android 13 MRAapp 4.0.2-203

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

    Nick Carthewundefined smuigerundefined Hans van de Ven MR.MRAundefined 3 Replies Last reply
    0
    • RetiredWingManundefined RetiredWingMan

      Yesterday while navigating an A to B route the app crashed. I restarted several times and each time I simply got a blank screen when trying to restart the route. Finally cancelled the route restart and did a search and started a new A to B route (same destination as before). Samsung S20 Android 13 MRAapp 4.0.2-203

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXpert
      wrote on last edited by
      #2

      @Doug-Robinson Did you send the crash report via the app. It’s always best to as the app ninjas 🥷 can normally see what went wrong.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      RetiredWingManundefined 1 Reply Last reply
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      • Nick Carthewundefined Nick Carthew

        @Doug-Robinson Did you send the crash report via the app. It’s always best to as the app ninjas 🥷 can normally see what went wrong.

        RetiredWingManundefined Offline
        RetiredWingManundefined Offline
        RetiredWingMan
        Valued contributor
        wrote on last edited by
        #3

        @Nick-Carthew no crash report and the log appears to be empty.

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

        1 Reply Last reply
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        • RetiredWingManundefined RetiredWingMan

          Yesterday while navigating an A to B route the app crashed. I restarted several times and each time I simply got a blank screen when trying to restart the route. Finally cancelled the route restart and did a search and started a new A to B route (same destination as before). Samsung S20 Android 13 MRAapp 4.0.2-203

          smuigerundefined Offline
          smuigerundefined Offline
          smuiger
          Banned
          wrote on last edited by
          #4

          @Doug-Robinson Helaas crashed mra next nog al eens en dat is jammer

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          • RetiredWingManundefined RetiredWingMan

            Yesterday while navigating an A to B route the app crashed. I restarted several times and each time I simply got a blank screen when trying to restart the route. Finally cancelled the route restart and did a search and started a new A to B route (same destination as before). Samsung S20 Android 13 MRAapp 4.0.2-203

            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRA
            RouteXpert
            wrote on last edited by
            #5

            @Doug-Robinson

            You can send the crash report via:
            Go to your account page in the app
            Swipe all the way down
            Press and hold the version number until the next screen
            You can then save and/or send it immediately

            Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

            Lynchy67undefined 1 Reply Last reply
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            • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

              @Doug-Robinson

              You can send the crash report via:
              Go to your account page in the app
              Swipe all the way down
              Press and hold the version number until the next screen
              You can then save and/or send it immediately

              Lynchy67undefined Offline
              Lynchy67undefined Offline
              Lynchy67
              Valued contributor
              wrote on last edited by Lynchy67
              #6

              @Hans-van-de-Ven-MRA-Master

              This happens to me also on Android quite often.
              Basically the screen is completely grey, there is nothing on the screen, so you cannot actually get to any of the settings.
              Sometimes it will then be ok on the next attempt when loading from the downloads, other times it may take 2 or 3 attempts.

              I do have the maps downloaded and I always load routes from the Downloads Offline or Online.

              I guess this is still an issue similar to the old issue where Android would just crash. (i.e. Disappear)
              This also happens for actual Routes (with Waypoints) not just for A2B Routes.

              You don’t stop riding when you get old, you get old when you stop riding.

              Dave J 0undefined Holger Schulteundefined 2 Replies Last reply
              1
              • Lynchy67undefined Lynchy67

                @Hans-van-de-Ven-MRA-Master

                This happens to me also on Android quite often.
                Basically the screen is completely grey, there is nothing on the screen, so you cannot actually get to any of the settings.
                Sometimes it will then be ok on the next attempt when loading from the downloads, other times it may take 2 or 3 attempts.

                I do have the maps downloaded and I always load routes from the Downloads Offline or Online.

                I guess this is still an issue similar to the old issue where Android would just crash. (i.e. Disappear)
                This also happens for actual Routes (with Waypoints) not just for A2B Routes.

                Dave J 0undefined Online
                Dave J 0undefined Online
                Dave J 0
                Valued contributor
                wrote on last edited by
                #7

                @Lynchy67 had the same happen to me also regularly. When I get the grey screen I have to load the route from scratch again as I cannot resume nav after a crash on these occasions.

                Kind Regards. Help where I can.
                Ducati Multistrada V4 Rally
                iPhone 15 Pro
                Chigee AIO-5 Play
                Google Pixel 6 Pro - mounted on SP Connect Plus
                Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                1 Reply Last reply
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                • Calibosundefined Offline
                  Calibosundefined Offline
                  Calibos
                  wrote on last edited by
                  #8

                  I also encountered this problem several times for no reason and without a crash report. It is necessary to restart from the download folder to regain normal operation.
                  It's a bit frustrating because for the rest of me who only browses offline, the application works perfectly.

                  1 Reply Last reply
                  0
                  • Lynchy67undefined Lynchy67

                    @Hans-van-de-Ven-MRA-Master

                    This happens to me also on Android quite often.
                    Basically the screen is completely grey, there is nothing on the screen, so you cannot actually get to any of the settings.
                    Sometimes it will then be ok on the next attempt when loading from the downloads, other times it may take 2 or 3 attempts.

                    I do have the maps downloaded and I always load routes from the Downloads Offline or Online.

                    I guess this is still an issue similar to the old issue where Android would just crash. (i.e. Disappear)
                    This also happens for actual Routes (with Waypoints) not just for A2B Routes.

                    Holger Schulteundefined Offline
                    Holger Schulteundefined Offline
                    Holger Schulte
                    wrote on last edited by
                    #9

                    @Lynchy67 Das Problem tritt bei mir auch öfter auf. Es liegt also nicht an mir oder meinen Einstellungen. Auch ich bekomme keinerlei Fehlermeldungen oder Absturzberichte.

                    The problem happens to me more often too. So it's not me or my settings. I don't get any error messages or crash reports either.

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