Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. [Beta] The MyRoute-app
  3. [Beta] Problems, Bugs and other Issues
  4. Offline Map Update

Offline Map Update

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
15 Posts 6 Posters 339 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • GT JWRundefined GT JWR

    Offline Map Update is not working - and cannot use offline maps until this is sorted. This issue has been happening for at least the last 4-5 days.MRA - Offline Maps Update Failure.png

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by
    #2

    @GT-JWR-0 offline maps stability is something we will definitely work on. I’d try restarting the app or eventually reinstalling 😞

    GT JWRundefined 1 Reply Last reply
    0
    • Corjan Meijerinkundefined Corjan Meijerink

      @GT-JWR-0 offline maps stability is something we will definitely work on. I’d try restarting the app or eventually reinstalling 😞

      GT JWRundefined Offline
      GT JWRundefined Offline
      GT JWR
      Valued contributor
      wrote on last edited by
      #3

      @Corjan-Meijerink did both, neither worked.

      christopherjknightundefined 1 Reply Last reply
      0
      • GT JWRundefined GT JWR

        @Corjan-Meijerink did both, neither worked.

        christopherjknightundefined Offline
        christopherjknightundefined Offline
        christopherjknight
        wrote on last edited by
        #4

        @GT-JWR I have the same problem. Additionally, I can't set offline navigation - the switch doesn't work.

        GT JWRundefined Corjan Meijerinkundefined 2 Replies Last reply
        1
        • christopherjknightundefined christopherjknight

          @GT-JWR I have the same problem. Additionally, I can't set offline navigation - the switch doesn't work.

          GT JWRundefined Offline
          GT JWRundefined Offline
          GT JWR
          Valued contributor
          wrote on last edited by
          #5

          @christopherjknight was hoping it was related to the recent beta issue...appears it is not. I've updated my iOS and same issue present.

          1 Reply Last reply
          0
          • christopherjknightundefined christopherjknight

            @GT-JWR I have the same problem. Additionally, I can't set offline navigation - the switch doesn't work.

            Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote on last edited by
            #6

            @christopherjknight that’s disabled on purpose - we still need to develop that! Will be implemented in the coming weeks 💪

            @GT-JWR the outage of MRA Navigation was completely unrelated to this 🙂

            GT JWRundefined 1 Reply Last reply
            0
            • Walter Coadyundefined Offline
              Walter Coadyundefined Offline
              Walter Coady
              wrote on last edited by
              #7

              Same here, I have reinstalled the app as well.

              1 Reply Last reply
              0
              • Corjan Meijerinkundefined Corjan Meijerink

                @christopherjknight that’s disabled on purpose - we still need to develop that! Will be implemented in the coming weeks 💪

                @GT-JWR the outage of MRA Navigation was completely unrelated to this 🙂

                GT JWRundefined Offline
                GT JWRundefined Offline
                GT JWR
                Valued contributor
                wrote on last edited by
                #8

                @Corjan-Meijerink any update on a possible resolution?

                Corjan Meijerinkundefined 1 Reply Last reply
                0
                • GT JWRundefined GT JWR

                  @Corjan-Meijerink any update on a possible resolution?

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #9

                  @GT-JWR not actively working on this now. A reinstall should have fixed the issues. If not, is your storage by chance full?

                  GT JWRundefined 2 Replies Last reply
                  0
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @GT-JWR not actively working on this now. A reinstall should have fixed the issues. If not, is your storage by chance full?

                    GT JWRundefined Offline
                    GT JWRundefined Offline
                    GT JWR
                    Valued contributor
                    wrote on last edited by
                    #10

                    @Corjan-Meijerink reinstall did not correct it, and there is no issue with storage capacity on iPhone. I will try the delete and re-install one more time.

                    1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Corjan Meijerink

                      @GT-JWR not actively working on this now. A reinstall should have fixed the issues. If not, is your storage by chance full?

                      GT JWRundefined Offline
                      GT JWRundefined Offline
                      GT JWR
                      Valued contributor
                      wrote on last edited by
                      #11

                      @Corjan-Meijerink - FYI, 2nd uninstall, reboot of iPhone, reinstallation corrected the issue.

                      1 Reply Last reply
                      0
                      • GT JWRundefined Offline
                        GT JWRundefined Offline
                        GT JWR
                        Valued contributor
                        wrote on last edited by
                        #12

                        @Corjan-Meijerink after yesterdays update to the latest version, once again, the Update for maps was needed - and the same 'Something went wrong' error came up. Rebooting the phone (iPhone 11) made no difference.

                        Had to delete TestFlight and app, reinstall, and the re download all the offline maps I wanted.

                        Painful, time consuming process - is this a bug? Issue happening anywhere else?

                        Nick Carthewundefined 1 Reply Last reply
                        0
                        • GT JWRundefined GT JWR

                          @Corjan-Meijerink after yesterdays update to the latest version, once again, the Update for maps was needed - and the same 'Something went wrong' error came up. Rebooting the phone (iPhone 11) made no difference.

                          Had to delete TestFlight and app, reinstall, and the re download all the offline maps I wanted.

                          Painful, time consuming process - is this a bug? Issue happening anywhere else?

                          Nick Carthewundefined Offline
                          Nick Carthewundefined Offline
                          Nick Carthew
                          RouteXpert
                          wrote on last edited by
                          #13

                          @GT-JWR Not a bug as I also have an iPhone 11. No problems at all with offline maps.

                          Always willing to help if I can.
                          Triumph Tiger 1200 XRT called Tina.
                          MRA Navigation Next and SilverFox B8J bar buttons.
                          Quadlock wireless mount for IPhone 11.
                          Cardo Scala Packtalk Bold.
                          TomTom Rider 500. (In the cupboard now)

                          1 Reply Last reply
                          0
                          • Jörgenundefined Offline
                            Jörgenundefined Offline
                            Jörgen
                            Valued contributor
                            wrote on last edited by
                            #14

                            I wanted to add a Belgium map for the weekend yesterday, but any additional map can not be loaded until the current one gets an update, but the update did not work.
                            So, I tried this morning, and now I get the error "something is not working".
                            I can not see what I have already downloaded and I can not add anything. 😧

                            Hardware
                            iPhone 12 pro (iOS 17.0.2)
                            Oukitel RT3 (Andr. 12)
                            Samsung Galaxy XCover 4 (Andr. 9 Pie)
                            Wireless CarPlay mit (Elebest C650)
                            Wired CarPlay (SEAT Arona - 2021)
                            For more information, click here

                            GT JWRundefined 1 Reply Last reply
                            1
                            • Jörgenundefined Jörgen

                              I wanted to add a Belgium map for the weekend yesterday, but any additional map can not be loaded until the current one gets an update, but the update did not work.
                              So, I tried this morning, and now I get the error "something is not working".
                              I can not see what I have already downloaded and I can not add anything. 😧

                              GT JWRundefined Offline
                              GT JWRundefined Offline
                              GT JWR
                              Valued contributor
                              wrote on last edited by
                              #15

                              @Jörgen exactly what has happened on 2 seperate update occasions. And the only fix was to delete the apps, reboot the phone, reinstall the apps and re download the offline maps wanted.

                              1 Reply Last reply
                              0
                              Reply
                              • Reply as topic
                              Log in to reply
                              • Oldest to Newest
                              • Newest to Oldest
                              • Most Votes


                              ACTIVE USERS
                              Corjan Meijerinkundefined
                              Corjan Meijerink
                              Nick Carthewundefined
                              Nick Carthew
                              Jörgenundefined
                              Jörgen
                              GT JWRundefined
                              GT JWR
                              Walter Coadyundefined
                              Walter Coady
                              christopherjknightundefined
                              christopherjknight
                              POPULAR TOPICS
                              • Streetview
                                Ruurt Visserundefined
                                Ruurt Visser
                                0
                                12
                                175

                              • Tracklog lost
                                Manzo91undefined
                                Manzo91
                                0
                                5
                                88

                              • verschil gpx bestand MRA uit windowscomputer en android app
                                Rob Verhoeffundefined
                                Rob Verhoeff
                                0
                                4
                                51

                              • Automatically skipping shaping points Part 2
                                Neil qundefined
                                Neil q
                                1
                                44
                                2.4k

                              • Looks van de maps
                                Rob Verhoeffundefined
                                Rob Verhoeff
                                0
                                6
                                304

                              • Tracklog anders bij gebruik als laag bij maken route
                                Marinus van Deudekomundefined
                                Marinus van Deudekom
                                0
                                5
                                110

                              • Music not retuning
                                NKY-Samundefined
                                NKY-Sam
                                0
                                2
                                19

                              • BMW handlebar controlers to use for APP
                                Corjan Meijerinkundefined
                                Corjan Meijerink
                                0
                                2
                                56
                              MY GROUPS
                              • Login

                              • Login or register to search.
                              • First post
                                Last post
                              0
                              • Categories
                              • Recent
                              • Popular
                              • Support
                              • MyRoute-app