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  4. Offline Map Update

Offline Map Update

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • GT JWR Offline
    GT JWR Offline
    GT JWR
    Valued contributor
    wrote on last edited by
    #1

    app on iPhone is going through a 'mandatory' offline update - how long should this take? It's been well over 30min so far, and no indication it is even doing anything.

    Have closed the app and restarted it as well, no luck.

    Nick Carthew Corjan Meijerink 2 Replies Last reply
    0
    • Nick Carthew Nick Carthew moved this topic from General Discussion on
    • GT JWR GT JWR

      app on iPhone is going through a 'mandatory' offline update - how long should this take? It's been well over 30min so far, and no indication it is even doing anything.

      Have closed the app and restarted it as well, no luck.

      Nick Carthew Online
      Nick Carthew Online
      Nick Carthew
      RouteXpert
      wrote on last edited by
      #2

      @GT-JWR-0 I moved your post to the closed beta forum.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox BJ8

      1 Reply Last reply
      0
      • GT JWR GT JWR

        app on iPhone is going through a 'mandatory' offline update - how long should this take? It's been well over 30min so far, and no indication it is even doing anything.

        Have closed the app and restarted it as well, no luck.

        Corjan Meijerink Online
        Corjan Meijerink Online
        Corjan Meijerink
        Developer
        wrote on last edited by
        #3

        @GT-JWR-0 depending on the amount / size of offline maps you got installed, it can take a while.
        It will finish eventually and we aim to add a visible progress indicator.

        Hubert Thoring UltraStar GT JWR 3 Replies Last reply
        0
        • Corjan Meijerink Corjan Meijerink

          @GT-JWR-0 depending on the amount / size of offline maps you got installed, it can take a while.
          It will finish eventually and we aim to add a visible progress indicator.

          Hubert Thoring Offline
          Hubert Thoring Offline
          Hubert Thoring
          Valued contributor
          wrote on last edited by
          #4

          @Corjan-Meijerink : Danke dafür !!

          VG Hubert
          Beta Test "Next App" dazu die Hardware .
          iPad 9. Gen iOS 26.5.2/ iPhone 16e iOS 26.5.2/ Navi iPhone Xr iOS 18.7.9 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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          • Corjan Meijerink Corjan Meijerink

            @GT-JWR-0 depending on the amount / size of offline maps you got installed, it can take a while.
            It will finish eventually and we aim to add a visible progress indicator.

            UltraStar Offline
            UltraStar Offline
            UltraStar
            wrote on last edited by
            #5

            @Corjan-Meijerink I have tried for several day with the older and now current version. I did not get anywhere. It gets stuck somewhere in never never land.

            IMG_0392.PNG

            Bart De Medts 1 Reply Last reply
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            • UltraStar UltraStar

              @Corjan-Meijerink I have tried for several day with the older and now current version. I did not get anywhere. It gets stuck somewhere in never never land.

              IMG_0392.PNG

              Bart De Medts Offline
              Bart De Medts Offline
              Bart De Medts
              Alpha tester
              wrote on last edited by
              #6

              @UltraStar same problem here.

              🏍️ Tiger: DMD Nor7e + SilverFox controller
              🏍️ Bobber: iPhone 15 Pro + Quad Lock mount
              🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

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              • Corjan Meijerink Corjan Meijerink

                @GT-JWR-0 depending on the amount / size of offline maps you got installed, it can take a while.
                It will finish eventually and we aim to add a visible progress indicator.

                GT JWR Offline
                GT JWR Offline
                GT JWR
                Valued contributor
                wrote on last edited by
                #7

                @Corjan-Meijerink once again, after the update to this latest version, in order to get the Offline Map Update to work, I had to:

                1. delete TestFlight
                2. delete MRA
                3. reboot iPhone
                4. reinstall all (seperately, because downloading all of USA Maps hangs up and does not work)

                Then, and only then, would it once again download and say updated.

                This has happened on each of the last 3 udpates for sure - this is obviously something that is happening with the software.

                MarcM 1 Reply Last reply
                0
                • GT JWR GT JWR

                  @Corjan-Meijerink once again, after the update to this latest version, in order to get the Offline Map Update to work, I had to:

                  1. delete TestFlight
                  2. delete MRA
                  3. reboot iPhone
                  4. reinstall all (seperately, because downloading all of USA Maps hangs up and does not work)

                  Then, and only then, would it once again download and say updated.

                  This has happened on each of the last 3 udpates for sure - this is obviously something that is happening with the software.

                  MarcM Offline
                  MarcM Offline
                  MarcM
                  wrote on last edited by
                  #8

                  @GT-JWR I didn't need to do all of these, I deleted MRA and reinstalled - it takes only 1 minute - but I know - here's room for improvement

                  1 Reply Last reply
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                  • Con Hennekens Offline
                    Con Hennekens Offline
                    Con Hennekens
                    Alpha tester
                    wrote on last edited by
                    #9

                    To add to the discussion...
                    Funny enough over the last few days I actually WAS able to do map updates. Even a corrupted one (by breaking it up halfway) corrected itself within minutes... I cannot imagine anything changed on my own internet infrastructure. Maybe it is an idea for @Corjan-Meijerink to monitor the availability of bandwidth at the downloadserver on regular intervals and see if they differ al lot. The problem might originate from there?

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                    Corjan Meijerink 1 Reply Last reply
                    0
                    • Con Hennekens Con Hennekens

                      To add to the discussion...
                      Funny enough over the last few days I actually WAS able to do map updates. Even a corrupted one (by breaking it up halfway) corrected itself within minutes... I cannot imagine anything changed on my own internet infrastructure. Maybe it is an idea for @Corjan-Meijerink to monitor the availability of bandwidth at the downloadserver on regular intervals and see if they differ al lot. The problem might originate from there?

                      Corjan Meijerink Online
                      Corjan Meijerink Online
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #10

                      @Con-Hennekens sounds unlikely but who knows.
                      Happy to hear it worked for you! I know the implementation of the offline maps should be correct but unfortunately a lot more people experience issues 😞
                      As stated before, we are working on it! This week actually 😉

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