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  4. Offline Map Update

Offline Map Update

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • GT JWRundefined Offline
    GT JWRundefined Offline
    GT JWR
    Valued contributor
    wrote on last edited by
    #1

    app on iPhone is going through a 'mandatory' offline update - how long should this take? It's been well over 30min so far, and no indication it is even doing anything.

    Have closed the app and restarted it as well, no luck.

    Nick Carthewundefined Corjan Meijerinkundefined 2 Replies Last reply
    0
    • Nick Carthewundefined Nick Carthew moved this topic from General Discussion on
    • GT JWRundefined GT JWR

      app on iPhone is going through a 'mandatory' offline update - how long should this take? It's been well over 30min so far, and no indication it is even doing anything.

      Have closed the app and restarted it as well, no luck.

      Nick Carthewundefined Online
      Nick Carthewundefined Online
      Nick Carthew
      RouteXpert
      wrote on last edited by
      #2

      @GT-JWR-0 I moved your post to the closed beta forum.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

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      • GT JWRundefined GT JWR

        app on iPhone is going through a 'mandatory' offline update - how long should this take? It's been well over 30min so far, and no indication it is even doing anything.

        Have closed the app and restarted it as well, no luck.

        Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #3

        @GT-JWR-0 depending on the amount / size of offline maps you got installed, it can take a while.
        It will finish eventually and we aim to add a visible progress indicator.

        Hubert Thoringundefined UltraStarundefined GT JWRundefined 3 Replies Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          @GT-JWR-0 depending on the amount / size of offline maps you got installed, it can take a while.
          It will finish eventually and we aim to add a visible progress indicator.

          Hubert Thoringundefined Offline
          Hubert Thoringundefined Offline
          Hubert Thoring
          Valued contributor
          wrote on last edited by
          #4

          @Corjan-Meijerink : Danke dafür !!

          VG Hubert
          Info zum Beta Test "Next App" dazu die Hardware ...
          iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
          ❗️MyRoute-App im Cradel und Remotek-One❗️

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          • Corjan Meijerinkundefined Corjan Meijerink

            @GT-JWR-0 depending on the amount / size of offline maps you got installed, it can take a while.
            It will finish eventually and we aim to add a visible progress indicator.

            UltraStarundefined Offline
            UltraStarundefined Offline
            UltraStar
            wrote on last edited by
            #5

            @Corjan-Meijerink I have tried for several day with the older and now current version. I did not get anywhere. It gets stuck somewhere in never never land.

            IMG_0392.PNG

            Bart De Medtsundefined 1 Reply Last reply
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            • UltraStarundefined UltraStar

              @Corjan-Meijerink I have tried for several day with the older and now current version. I did not get anywhere. It gets stuck somewhere in never never land.

              IMG_0392.PNG

              Bart De Medtsundefined Offline
              Bart De Medtsundefined Offline
              Bart De Medts
              Alpha tester
              wrote on last edited by
              #6

              @UltraStar same problem here.

              🏍️ Motorcycle: DMD-T665 + SilverFox controller
              🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

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              • Corjan Meijerinkundefined Corjan Meijerink

                @GT-JWR-0 depending on the amount / size of offline maps you got installed, it can take a while.
                It will finish eventually and we aim to add a visible progress indicator.

                GT JWRundefined Offline
                GT JWRundefined Offline
                GT JWR
                Valued contributor
                wrote on last edited by
                #7

                @Corjan-Meijerink once again, after the update to this latest version, in order to get the Offline Map Update to work, I had to:

                1. delete TestFlight
                2. delete MRA
                3. reboot iPhone
                4. reinstall all (seperately, because downloading all of USA Maps hangs up and does not work)

                Then, and only then, would it once again download and say updated.

                This has happened on each of the last 3 udpates for sure - this is obviously something that is happening with the software.

                MarcMundefined 1 Reply Last reply
                0
                • GT JWRundefined GT JWR

                  @Corjan-Meijerink once again, after the update to this latest version, in order to get the Offline Map Update to work, I had to:

                  1. delete TestFlight
                  2. delete MRA
                  3. reboot iPhone
                  4. reinstall all (seperately, because downloading all of USA Maps hangs up and does not work)

                  Then, and only then, would it once again download and say updated.

                  This has happened on each of the last 3 udpates for sure - this is obviously something that is happening with the software.

                  MarcMundefined Offline
                  MarcMundefined Offline
                  MarcM
                  wrote on last edited by
                  #8

                  @GT-JWR I didn't need to do all of these, I deleted MRA and reinstalled - it takes only 1 minute - but I know - here's room for improvement

                  1 Reply Last reply
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                  • Con Hennekensundefined Offline
                    Con Hennekensundefined Offline
                    Con Hennekens
                    Alpha tester
                    wrote on last edited by
                    #9

                    To add to the discussion...
                    Funny enough over the last few days I actually WAS able to do map updates. Even a corrupted one (by breaking it up halfway) corrected itself within minutes... I cannot imagine anything changed on my own internet infrastructure. Maybe it is an idea for @Corjan-Meijerink to monitor the availability of bandwidth at the downloadserver on regular intervals and see if they differ al lot. The problem might originate from there?

                    I am just an enthusiastic MRA user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                    Corjan Meijerinkundefined 1 Reply Last reply
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                    • Con Hennekensundefined Con Hennekens

                      To add to the discussion...
                      Funny enough over the last few days I actually WAS able to do map updates. Even a corrupted one (by breaking it up halfway) corrected itself within minutes... I cannot imagine anything changed on my own internet infrastructure. Maybe it is an idea for @Corjan-Meijerink to monitor the availability of bandwidth at the downloadserver on regular intervals and see if they differ al lot. The problem might originate from there?

                      Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on last edited by
                      #10

                      @Con-Hennekens sounds unlikely but who knows.
                      Happy to hear it worked for you! I know the implementation of the offline maps should be correct but unfortunately a lot more people experience issues 😞
                      As stated before, we are working on it! This week actually 😉

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