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πŸŽ‰ Sign-up for the Beta today!

Scheduled Pinned Locked Moved [Beta] Suggestions and Discussions
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  • MyRoute-app communityundefined Offline
    MyRoute-app communityundefined Offline
    MyRoute-app community
    Administrator
    wrote on last edited by
    #32

    @Drabslab as always thanks for your reply,

    I apologize for the inconvenience you experienced when you tried using the form this weekend. That should not have happened, I have voiced that concern to the people who were responsible for monitoring this system in my absence. I have personally been on leave since last Thursday right up to today.

    What went wrong with the e-mails is not that they ended in the spam-boxes but that they weren't sent. While this is in the end a fault of SurveyMonkey, our people should have noticed this over the weekend. I have now personally made 'knots' around this issue to ensure that the system doesn't go offline again.

    During the test all Issues were addressed immediately and performance was extremely good; As the only thing that was said about the form is the buttons being 'annoying', but otherwise completely harmless in the completion procedure, I decided to use this form and continue forward. This method saved valuable time, ensured traceability of problems and allowed us to test a system that we want to use again in the future.

    There are over a thousand applicants who have successfully and without complaint been able to register using this form. My earlier post might not have highlighted that the form generally works as intended and has raised a minimum amount of complaints. I hope this additional message does.

    kind regards,

    Timo

    Steve Lynchundefined Drabslabundefined 2 Replies Last reply
    0
    • MyRoute-app communityundefined MyRoute-app community

      @Drabslab as always thanks for your reply,

      I apologize for the inconvenience you experienced when you tried using the form this weekend. That should not have happened, I have voiced that concern to the people who were responsible for monitoring this system in my absence. I have personally been on leave since last Thursday right up to today.

      What went wrong with the e-mails is not that they ended in the spam-boxes but that they weren't sent. While this is in the end a fault of SurveyMonkey, our people should have noticed this over the weekend. I have now personally made 'knots' around this issue to ensure that the system doesn't go offline again.

      During the test all Issues were addressed immediately and performance was extremely good; As the only thing that was said about the form is the buttons being 'annoying', but otherwise completely harmless in the completion procedure, I decided to use this form and continue forward. This method saved valuable time, ensured traceability of problems and allowed us to test a system that we want to use again in the future.

      There are over a thousand applicants who have successfully and without complaint been able to register using this form. My earlier post might not have highlighted that the form generally works as intended and has raised a minimum amount of complaints. I hope this additional message does.

      kind regards,

      Timo

      Steve Lynchundefined Offline
      Steve Lynchundefined Offline
      Steve Lynch
      Valued contributor
      wrote on last edited by
      #33

      @Timo-Martosatiman-MRA

      The question I have is that, I have no idea if I am one of the responders that successfully completed the form or not?

      You don’t stop riding when you get old, you get old when you stop riding.

      Drabslabundefined MyRoute-app communityundefined 2 Replies Last reply
      0
      • MyRoute-app communityundefined MyRoute-app community

        @Drabslab as always thanks for your reply,

        I apologize for the inconvenience you experienced when you tried using the form this weekend. That should not have happened, I have voiced that concern to the people who were responsible for monitoring this system in my absence. I have personally been on leave since last Thursday right up to today.

        What went wrong with the e-mails is not that they ended in the spam-boxes but that they weren't sent. While this is in the end a fault of SurveyMonkey, our people should have noticed this over the weekend. I have now personally made 'knots' around this issue to ensure that the system doesn't go offline again.

        During the test all Issues were addressed immediately and performance was extremely good; As the only thing that was said about the form is the buttons being 'annoying', but otherwise completely harmless in the completion procedure, I decided to use this form and continue forward. This method saved valuable time, ensured traceability of problems and allowed us to test a system that we want to use again in the future.

        There are over a thousand applicants who have successfully and without complaint been able to register using this form. My earlier post might not have highlighted that the form generally works as intended and has raised a minimum amount of complaints. I hope this additional message does.

        kind regards,

        Timo

        Drabslabundefined Offline
        Drabslabundefined Offline
        Drabslab
        wrote on last edited by
        #34

        @Timo-Martosatiman-MRA

        Dear Timo,

        I did not experience these problems this weekend but on monday 14 November.
        your emails DO END UP in spam boxes, I have an example

        "annoying', but otherwise completely harmless" ... "use this form and continue forward"

        I hope that this will not be the policy for the NEXT interface.

        over a thousand applicants who have successfully and without complaint been able to register using this form

        Good for these applicants. I wish them a good testing experience πŸ™‚

        It is not difficult, it is easy, it's a hobby

        1 Reply Last reply
        2
        • Steve Lynchundefined Steve Lynch

          @Timo-Martosatiman-MRA

          The question I have is that, I have no idea if I am one of the responders that successfully completed the form or not?

          Drabslabundefined Offline
          Drabslabundefined Offline
          Drabslab
          wrote on last edited by
          #35

          @Steve-Lynch don't worry Steve, your problem is completely harmless πŸ™‚

          It is not difficult, it is easy, it's a hobby

          Steve Lynchundefined 1 Reply Last reply
          1
          • Steve Lynchundefined Steve Lynch

            @Timo-Martosatiman-MRA

            The question I have is that, I have no idea if I am one of the responders that successfully completed the form or not?

            MyRoute-app communityundefined Offline
            MyRoute-app communityundefined Offline
            MyRoute-app community
            Administrator
            wrote on last edited by
            #36

            @Steve-Lynch yes you are. Are you experiencing the same thing as @Drabslab with our e-mails ending in your spam box?

            @Drabslab I'm getting the feeling I haven't addressed your concerns yet. Perhaps shoot me a private message? πŸ˜‰

            Steve Lynchundefined 1 Reply Last reply
            0
            • Drabslabundefined Drabslab

              @Steve-Lynch don't worry Steve, your problem is completely harmless πŸ™‚

              Steve Lynchundefined Offline
              Steve Lynchundefined Offline
              Steve Lynch
              Valued contributor
              wrote on last edited by
              #37

              @Drabslab
              Indeed, however I do like the idea of Beta testing as I have old Android and iOS Phones.
              I can put both on the Bike at once powered by large capacity Power Banks that will give me at least 7 hours
              I also have a couple of GoPro's I can use to record both phones.
              Basically I like the idea of my bike looking like the Starship Enterprise Console 🀑

              You don’t stop riding when you get old, you get old when you stop riding.

              1 Reply Last reply
              0
              • MyRoute-app communityundefined MyRoute-app community

                @Steve-Lynch yes you are. Are you experiencing the same thing as @Drabslab with our e-mails ending in your spam box?

                @Drabslab I'm getting the feeling I haven't addressed your concerns yet. Perhaps shoot me a private message? πŸ˜‰

                Steve Lynchundefined Offline
                Steve Lynchundefined Offline
                Steve Lynch
                Valued contributor
                wrote on last edited by
                #38

                @Timo-Martosatiman-MRA

                No all MRA Emails I get go into my main Inbox.

                You don’t stop riding when you get old, you get old when you stop riding.

                MyRoute-app communityundefined 1 Reply Last reply
                0
                • Steve Lynchundefined Steve Lynch

                  @Timo-Martosatiman-MRA

                  No all MRA Emails I get go into my main Inbox.

                  MyRoute-app communityundefined Offline
                  MyRoute-app communityundefined Offline
                  MyRoute-app community
                  Administrator
                  wrote on last edited by
                  #39

                  @Steve-Lynch and we strongly support such spacy ambitions πŸ‘½

                  I've double checked it for you and you are succesfully signed up on both Android and iOS as beta tester. You should have also received an e-mail verifying this.

                  Steve Lynchundefined 1 Reply Last reply
                  0
                  • MyRoute-app communityundefined MyRoute-app community

                    @Steve-Lynch and we strongly support such spacy ambitions πŸ‘½

                    I've double checked it for you and you are succesfully signed up on both Android and iOS as beta tester. You should have also received an e-mail verifying this.

                    Steve Lynchundefined Offline
                    Steve Lynchundefined Offline
                    Steve Lynch
                    Valued contributor
                    wrote on last edited by
                    #40

                    @Timo-Martosatiman-MRA
                    I can confirm I received the email confirmation that I am signed up as a MRA Next Beta Tester. πŸ‘

                    You don’t stop riding when you get old, you get old when you stop riding.

                    MyRoute-app communityundefined 1 Reply Last reply
                    1
                    • Steve Lynchundefined Steve Lynch

                      @Timo-Martosatiman-MRA
                      I can confirm I received the email confirmation that I am signed up as a MRA Next Beta Tester. πŸ‘

                      MyRoute-app communityundefined Offline
                      MyRoute-app communityundefined Offline
                      MyRoute-app community
                      Administrator
                      wrote on last edited by
                      #41

                      @Steve-Lynch Great, we'll let you know when it's ready!

                      1 Reply Last reply
                      0
                      • Richard 18undefined Offline
                        Richard 18undefined Offline
                        Richard 18
                        wrote on last edited by
                        #42

                        Thank you for the tip that the confirmation email can end up in the spam folder. I have now found it and that it confirms I can take part in the Beta test.

                        One question. I signed up saying that I can test on an Android phone. I can test it on an iPhone, too. Is there anyway that I can test it on both, or am I now stuck with only using my Android phone?

                        Many thanks.

                        Richard

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