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  3. track between waypoints is not showing

track between waypoints is not showing

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  • undefined Andrew 15
    10 Jun 2022, 18:43

    Hi,

    i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

    Thanks

    undefined Offline
    undefined Offline
    Steve Lynch
    Valued contributor
    wrote on 11 Jun 2022, 11:49 last edited by Steve Lynch 6 Nov 2022, 11:51
    #12

    @andrew-15

    Maybe you misread my post.
    “You could check the “Route Line Transparency” in the Toolkit and make sure it is not set to 100%.”

    As Jack said , 100% means the route line is completely transparent as in not visible.

    You don’t stop riding when you get old, you get old when you stop riding.

    1 Reply Last reply
    0
    • undefined Andrew 15
      11 Jun 2022, 10:45

      @andrew-15 Ive tried on chrome and mozilla firefox and still cannot see the black line.

      are you two gold members?

      undefined Online
      undefined Online
      Nick Carthew
      RouteXpert
      wrote on 11 Jun 2022, 11:54 last edited by Nick Carthew 6 Nov 2022, 12:07
      #13

      @andrew-15 I have opened your route on my PC using my Gold account and my Basic test account. Both accounts show the track line using Chrome. I would check what Jack and Steve have mentioned about route line transparency.

      e73c9905-58b6-44a3-906c-fe013cf25931-image.png

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      1 Reply Last reply
      0
      • undefined Andrew 15
        10 Jun 2022, 18:43

        Hi,

        i have a 6000 mile route saved on my account but the black line showing which roads ill be taking is no longer showing. it has been like this for a week now? is this a bug that is getting fixed?

        Thanks

        undefined Offline
        undefined Offline
        Steve Lynch
        Valued contributor
        wrote on 11 Jun 2022, 12:03 last edited by
        #14

        @andrew-15

        Do not set the transparency to 100%

        Do not set to100.jpg

        You don’t stop riding when you get old, you get old when you stop riding.

        undefined 1 Reply Last reply 11 Jun 2022, 16:20
        0
        • undefined Steve Lynch
          11 Jun 2022, 12:03

          @andrew-15

          Do not set the transparency to 100%

          Do not set to100.jpg

          undefined Offline
          undefined Offline
          Andrew 15
          wrote on 11 Jun 2022, 16:20 last edited by
          #15

          @steve-lynch Well aren't I embarrassed!

          that was the issue all along.

          i cannot believe it was that, im so stupid.

          Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

          undefined 1 Reply Last reply 11 Jun 2022, 17:26
          1
          • undefined Andrew 15
            11 Jun 2022, 16:20

            @steve-lynch Well aren't I embarrassed!

            that was the issue all along.

            i cannot believe it was that, im so stupid.

            Thank you all for your patience and taking the time to talk me through it. it was really stressing me out 🤦

            undefined Offline
            undefined Offline
            Steve Lynch
            Valued contributor
            wrote on 11 Jun 2022, 17:26 last edited by
            #16

            @andrew-15
            No problem Andrew.
            Enjoy your trip.

            You don’t stop riding when you get old, you get old when you stop riding.

            1 Reply Last reply
            0
            • undefined Online
              undefined Online
              Nick Carthew
              RouteXpert
              wrote on 11 Jun 2022, 19:30 last edited by
              #17

              @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              undefined 1 Reply Last reply 12 Jun 2022, 11:55
              0
              • undefined Nick Carthew
                11 Jun 2022, 19:30

                @Andrew-15 We all learn from our mistakes. I bet you don’t make the same mistake again 😅 Enjoy your tour 👍🏼

                undefined Offline
                undefined Offline
                Matias Arnó Ibarz 0
                wrote on 12 Jun 2022, 11:55 last edited by
                #18

                @nick-carthew
                A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                Alguien puede ayudarme.??
                Gracias.

                undefined 1 Reply Last reply 12 Jun 2022, 11:57
                0
                • undefined Matias Arnó Ibarz 0
                  12 Jun 2022, 11:55

                  @nick-carthew
                  A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                  Alguien puede ayudarme.??
                  Gracias.

                  undefined Offline
                  undefined Offline
                  Jack van Tilburg
                  wrote on 12 Jun 2022, 11:57 last edited by
                  #19

                  @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                  A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                  Alguien puede ayudarme.??
                  Gracias.

                  Please post a link to your route.
                  Don't forget to set the privacy setting to 'public'.

                  undefined 1 Reply Last reply 12 Jun 2022, 12:00
                  0
                  • undefined Jack van Tilburg
                    12 Jun 2022, 11:57

                    @matias-arnó-ibarz-0 said in track between waypoints is not showing:

                    A mi, me pasa exactamente lo mismo, y tengo el % de transparencia al 20%.....
                    Alguien puede ayudarme.??
                    Gracias.

                    Please post a link to your route.
                    Don't forget to set the privacy setting to 'public'.

                    undefined Offline
                    undefined Offline
                    Matias Arnó Ibarz 0
                    wrote on 12 Jun 2022, 12:00 last edited by
                    #20

                    @jack-van-tilburg

                    https://www.myrouteapp.com/route/open/6163803

                    undefined 1 Reply Last reply 12 Jun 2022, 12:08
                    0
                    • undefined Matias Arnó Ibarz 0
                      12 Jun 2022, 12:00

                      @jack-van-tilburg

                      https://www.myrouteapp.com/route/open/6163803

                      undefined Offline
                      undefined Offline
                      Jack van Tilburg
                      wrote on 12 Jun 2022, 12:08 last edited by Jack van Tilburg 6 Dec 2022, 12:09
                      #21

                      @matias-arnó-ibarz-0
                      I don't understand what's going on here.
                      With OpenStreetMap (OSM) I don't see a route line.
                      I see that with TomTom and Here map.
                      This is food for a technician. Possibly an issue with OSM?

                      undefined undefined 2 Replies Last reply 12 Jun 2022, 12:11
                      0
                      • undefined Jack van Tilburg
                        12 Jun 2022, 12:08

                        @matias-arnó-ibarz-0
                        I don't understand what's going on here.
                        With OpenStreetMap (OSM) I don't see a route line.
                        I see that with TomTom and Here map.
                        This is food for a technician. Possibly an issue with OSM?

                        undefined Offline
                        undefined Offline
                        Matias Arnó Ibarz 0
                        wrote on 12 Jun 2022, 12:11 last edited by
                        #22

                        @jack-van-tilburg said in track between waypoints is not showing:

                        @matias-arnó-ibarz-0
                        I don't understand what's going on here.
                        With Opens Street Map (OSM) I don't see a route line.
                        I see that with TomTom and Here map.
                        This is food for a technician. Possibly an issue with OSM?

                        Es posible que sea un problema de servidor..... hasta ayer funcionó bien, pude hacer rutas, pero hoy al querer continuar ya no funcionaba.....
                        Una solución, por favor....!!

                        undefined 1 Reply Last reply 12 Jun 2022, 15:19
                        0
                        • undefined Jack van Tilburg
                          12 Jun 2022, 12:08

                          @matias-arnó-ibarz-0
                          I don't understand what's going on here.
                          With OpenStreetMap (OSM) I don't see a route line.
                          I see that with TomTom and Here map.
                          This is food for a technician. Possibly an issue with OSM?

                          undefined Offline
                          undefined Offline
                          Jack van Tilburg
                          wrote on 12 Jun 2022, 12:12 last edited by
                          #23

                          @jack-van-tilburg said in track between waypoints is not showing:

                          @matias-arnó-ibarz-0
                          I don't understand what's going on here.
                          With OpenStreetMap (OSM) I don't see a route line.
                          I see that with TomTom and Here map.
                          This is food for a technician. Possibly an issue with OSM?

                          Also when creating a new route I don't see a line when using OSM.
                          The calculation of the route also takes a very long time.

                          undefined 1 Reply Last reply 12 Jun 2022, 12:47
                          0
                          • undefined Jack van Tilburg
                            12 Jun 2022, 12:12

                            @jack-van-tilburg said in track between waypoints is not showing:

                            @matias-arnó-ibarz-0
                            I don't understand what's going on here.
                            With OpenStreetMap (OSM) I don't see a route line.
                            I see that with TomTom and Here map.
                            This is food for a technician. Possibly an issue with OSM?

                            Also when creating a new route I don't see a line when using OSM.
                            The calculation of the route also takes a very long time.

                            undefined Offline
                            undefined Offline
                            James Blythe
                            wrote on 12 Jun 2022, 12:47 last edited by
                            #24

                            @jack-van-tilburg

                            Yes, having problems too. No track line showing. Transparency NOT set to 100%.
                            These are routes that previously displayed fine. Running slow too.

                            1 Reply Last reply
                            0
                            • undefined Online
                              undefined Online
                              Nick Carthew
                              RouteXpert
                              wrote on 12 Jun 2022, 15:03 last edited by
                              #25

                              I have reported the problem with the OpenStreetMap to the developers.

                              Always willing to help if I can.
                              Triumph Tiger 1200 XRT called Tina.
                              MRA Navigation Next and SilverFox B8J bar buttons.
                              Quadlock wireless mount for IPhone 11.
                              Cardo Scala Packtalk Bold.
                              TomTom Rider 500. (In the cupboard now)

                              1 Reply Last reply
                              1
                              • undefined Online
                                undefined Online
                                Nick Carthew
                                RouteXpert
                                wrote on 12 Jun 2022, 15:05 last edited by
                                #26

                                The OpenStreetMap will be operational again shortly.

                                Always willing to help if I can.
                                Triumph Tiger 1200 XRT called Tina.
                                MRA Navigation Next and SilverFox B8J bar buttons.
                                Quadlock wireless mount for IPhone 11.
                                Cardo Scala Packtalk Bold.
                                TomTom Rider 500. (In the cupboard now)

                                1 Reply Last reply
                                0
                                • undefined Matias Arnó Ibarz 0
                                  12 Jun 2022, 12:11

                                  @jack-van-tilburg said in track between waypoints is not showing:

                                  @matias-arnó-ibarz-0
                                  I don't understand what's going on here.
                                  With Opens Street Map (OSM) I don't see a route line.
                                  I see that with TomTom and Here map.
                                  This is food for a technician. Possibly an issue with OSM?

                                  Es posible que sea un problema de servidor..... hasta ayer funcionó bien, pude hacer rutas, pero hoy al querer continuar ya no funcionaba.....
                                  Una solución, por favor....!!

                                  undefined Offline
                                  undefined Offline
                                  Steve Lynch
                                  Valued contributor
                                  wrote on 12 Jun 2022, 15:19 last edited by
                                  #27

                                  @matias-arnó-ibarz-0

                                  OSM is now showing the route line for me.

                                  You don’t stop riding when you get old, you get old when you stop riding.

                                  undefined 1 Reply Last reply 12 Jun 2022, 16:19
                                  0
                                  • undefined Steve Lynch
                                    12 Jun 2022, 15:19

                                    @matias-arnó-ibarz-0

                                    OSM is now showing the route line for me.

                                    undefined Offline
                                    undefined Offline
                                    Matias Arnó Ibarz 0
                                    wrote on 12 Jun 2022, 16:19 last edited by
                                    #28

                                    @steve-lynch said in track between waypoints is not showing:

                                    @matias-arnó-ibarz-0

                                    OSM is now showing the route line for me.

                                    Si.... ya funciona...
                                    Gracias.

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