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Schuberth SC1

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • CD130undefined Offline
    CD130undefined Offline
    CD130
    Valued contributor
    wrote last edited by
    #2

    If audio works through Google Maps but not through MRA, it sounds like a setting in the MRA app may not be configured correctly. Do you hear sound through your headset when you press this?

    Schermafbeelding 2026-05-28 om 08.18.32.png

    The adventure starts where the plans end | READY TO >> RACE 🧡

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    • Graham Fairhurstundefined Online
      Graham Fairhurstundefined Online
      Graham Fairhurst
      wrote last edited by
      #3

      Thanks for the response
      Nothing heard when I press that. Works fine when not connected to the SC1
      Not sure how I can alter the App

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      • Graham Fairhurstundefined Online
        Graham Fairhurstundefined Online
        Graham Fairhurst
        wrote last edited by
        #4

        It now appears to be working ok. The only change I made was the “input settings” from off to normal.
        Thanks for help

        CD130undefined Ron van der Meer 0undefined 2 Replies Last reply
        0
        • Graham Fairhurstundefined Graham Fairhurst

          It now appears to be working ok. The only change I made was the “input settings” from off to normal.
          Thanks for help

          CD130undefined Offline
          CD130undefined Offline
          CD130
          Valued contributor
          wrote last edited by
          #5

          @Graham-Fairhurst said:
          The only change I made was the “input settings” from off to normal.

          Okay, it sounds a bit strange, but glad this worked 🥳👍

          The adventure starts where the plans end | READY TO >> RACE 🧡

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          • Graham Fairhurstundefined Graham Fairhurst

            It now appears to be working ok. The only change I made was the “input settings” from off to normal.
            Thanks for help

            Ron van der Meer 0undefined Offline
            Ron van der Meer 0undefined Offline
            Ron van der Meer 0
            wrote last edited by
            #6

            @Graham-Fairhurst

            Waar zit die instelling? In de MRTA app of in de Schubert SC1 app?

            CD130undefined 1 Reply Last reply
            0
            • Ron van der Meer 0undefined Ron van der Meer 0

              @Graham-Fairhurst

              Waar zit die instelling? In de MRTA app of in de Schubert SC1 app?

              CD130undefined Offline
              CD130undefined Offline
              CD130
              Valued contributor
              wrote last edited by
              #7

              @Ron-van-der-Meer-0 IMG_1976.jpeg

              The adventure starts where the plans end | READY TO >> RACE 🧡

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              • Graham Fairhurstundefined Online
                Graham Fairhurstundefined Online
                Graham Fairhurst
                wrote last edited by
                #8

                Yes, input settings in the MRA app

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                • Graham Fairhurstundefined Online
                  Graham Fairhurstundefined Online
                  Graham Fairhurst
                  wrote last edited by
                  #9

                  Update, it works fine until I connect the intercom, I then loose the voice instructions

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                  • CD130undefined Offline
                    CD130undefined Offline
                    CD130
                    Valued contributor
                    wrote last edited by
                    #10

                    And do other navigation apps work? Or do they have no sound either?

                    The adventure starts where the plans end | READY TO >> RACE 🧡

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                    • Graham Fairhurstundefined Online
                      Graham Fairhurstundefined Online
                      Graham Fairhurst
                      wrote last edited by
                      #11

                      Google maps and phone works, no music or MRA instructions, with intercom connected.

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                      • white.mouseundefined Offline
                        white.mouseundefined Offline
                        white.mouse
                        Valued contributor
                        wrote last edited by
                        #12

                        I think this is because you're connecting the intercom. I have the same problem on my motorcycle with the Schubert SC2, and that's because the intercom—in my case, the onboard radio—overrides the MRA output.
                        When I use the motorcycle’s radio via the intercom, I no longer receive instructions from MRA. As soon as I turn off the radio, the instructions come back. I’ve tried several things, but I haven’t yet managed to set MRA to have priority so that it pushes the intercom to the background when MRA gives an instruction.
                        If I don’t have the motorcycle’s radio (intercom) on, I can play music on the Carpuride or listen to internet radio, and when MRA gives a prompt, the music gets quieter and fades into the background.

                        met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
                        de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!)

                        CD130undefined 1 Reply Last reply
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                        • white.mouseundefined white.mouse

                          I think this is because you're connecting the intercom. I have the same problem on my motorcycle with the Schubert SC2, and that's because the intercom—in my case, the onboard radio—overrides the MRA output.
                          When I use the motorcycle’s radio via the intercom, I no longer receive instructions from MRA. As soon as I turn off the radio, the instructions come back. I’ve tried several things, but I haven’t yet managed to set MRA to have priority so that it pushes the intercom to the background when MRA gives an instruction.
                          If I don’t have the motorcycle’s radio (intercom) on, I can play music on the Carpuride or listen to internet radio, and when MRA gives a prompt, the music gets quieter and fades into the background.

                          CD130undefined Offline
                          CD130undefined Offline
                          CD130
                          Valued contributor
                          wrote last edited by
                          #13

                          @white.mouse I’m not exactly sure which setting it is (possibly Audio Multitasking?), but you can solve this by configuring the headset through the Schuberth app. I have the same headset myself. By the way, this setting is also available on most Sena headsets.

                          The adventure starts where the plans end | READY TO >> RACE 🧡

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                          • Graham Fairhurstundefined Online
                            Graham Fairhurstundefined Online
                            Graham Fairhurst
                            wrote last edited by
                            #14

                            Sounds like you have the same problem? I have emailed Schuberth and waiting for a response. I thought I would look at the Schuberth app and see what the options are. I seem to remember there is a priority option? I’ll keep you updated. I would like to sort it out as if I use my TomTom 400 that disconnects the intercom and I have to then reset it, which quite often takes a few attempts

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                            • Graham Fairhurstundefined Online
                              Graham Fairhurstundefined Online
                              Graham Fairhurst
                              wrote last edited by
                              #15

                              I have changed the priority on the Schuberth app from “intercom” to “music” and that appears to have worked. Not yet tried it out on the bike but fingers crossed

                              white.mouseundefined 1 Reply Last reply
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                              • Graham Fairhurstundefined Graham Fairhurst

                                I have changed the priority on the Schuberth app from “intercom” to “music” and that appears to have worked. Not yet tried it out on the bike but fingers crossed

                                white.mouseundefined Offline
                                white.mouseundefined Offline
                                white.mouse
                                Valued contributor
                                wrote last edited by
                                #16

                                @Graham-Fairhurst said:

                                I have changed the priority on the Schuberth app . . .

                                Where in the app you can do this? In the Schuberth SC2 app I do not see this option!

                                met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
                                de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!)

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                                • Graham Fairhurstundefined Online
                                  Graham Fairhurstundefined Online
                                  Graham Fairhurst
                                  wrote last edited by
                                  #17

                                  On the SC1 settings page “audio source priority”
                                  IMG_5575.png

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                                  • white.mouseundefined Offline
                                    white.mouseundefined Offline
                                    white.mouse
                                    Valued contributor
                                    wrote last edited by
                                    #18

                                    Well, I do not have this option. Maybe because I have the SC2!

                                    met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ;
                                    de Garmin Zumo XT en M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!)

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                                    0
                                    • Graham Fairhurstundefined Online
                                      Graham Fairhurstundefined Online
                                      Graham Fairhurst
                                      wrote last edited by
                                      #19

                                      Possibly, it’s on the first page after checking for updates.
                                      Is the SC2 fitted to the C5?

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