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Statement about device limit

Scheduled Pinned Locked Moved [App] Announcements
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  • Ralph Janssenundefined Offline
    Ralph Janssenundefined Offline
    Ralph Janssen
    wrote last edited by
    #41

    I had the same problem. Mostly on weekends away with my wife, I use three (sometimes four) devices.

    Other (big tech) companies use the same principle, and I understand why MRA made this decision — especially because of the ***** who used more than 40 devices on one account. I really don’t understand that kind of behavior.

    For me, it’s not about the money. I don’t mind paying for a product like MRA. I use it a lot, and especially with the NN, I use it even more than before. For me, it’s more about the user experience. I don’t want to create multiple accounts.

    So I think I did the best thing you can do in this case: create a support ticket. Explain your situation, and maybe they have a solution.

    And they gave me a very good solution!

    Triumph Tiger 800 Xrt 2020
    Yamaha tracer 700 (wifes bike)
    Using MRA next on Samsung A35 & OnePlus & DooGee T20 mini tablet

    Drove a Yamaha TDM850 1998
    Used TomTom 6000 & Garmin devices with MRA

    Peter Zehentreiterundefined 1 Reply Last reply
    0
    • Ralph Janssenundefined Ralph Janssen

      I had the same problem. Mostly on weekends away with my wife, I use three (sometimes four) devices.

      Other (big tech) companies use the same principle, and I understand why MRA made this decision — especially because of the ***** who used more than 40 devices on one account. I really don’t understand that kind of behavior.

      For me, it’s not about the money. I don’t mind paying for a product like MRA. I use it a lot, and especially with the NN, I use it even more than before. For me, it’s more about the user experience. I don’t want to create multiple accounts.

      So I think I did the best thing you can do in this case: create a support ticket. Explain your situation, and maybe they have a solution.

      And they gave me a very good solution!

      Peter Zehentreiterundefined Offline
      Peter Zehentreiterundefined Offline
      Peter Zehentreiter
      wrote last edited by
      #42

      @Ralph-Janssen said in Statement about device limit:

      And they gave me a very good solution!

      Same here...I wrote an E-Mail to the support.
      Got an offer which I confirmed.
      Can now use 4 Devices...I am super happy.

      BMW R 1250 GS
      MRA Navigation & SilverFox C1 Controller
      BMW Connected Ride Cradle
      Wunderlich USB Ladebox mit Quadlock
      Pixel 9 "online"
      SPC Universal mount
      Motorola Edge 40 "offline"
      Sena SLR 3
      Sena 50 R

      1 Reply Last reply
      2
      • Martin Wilckeundefined Offline
        Martin Wilckeundefined Offline
        Martin Wilcke
        wrote last edited by
        #43

        Same here - purchased an additional licence at a very fair price point.
        My device limit is set to 4, all good, thanks to Corjan and Lisanne!

        1 Reply Last reply
        2
        • Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote last edited by
          #44

          Happy to help 🙂

          1 Reply Last reply
          4
          • Cleoundefined Cleo

            @AWDC-LAO said in Statement about device limit:

            @Cleo
            2x Navigation Next om te rijden op de motor.
            Daarnaast routes aanpassen via een browser FireFox, Safarie, Chrome is toch geen enkel probleem ? Op een iPad, of kleine MacBook Air, ...

            2x Navigation Next for riding your motorbike.
            In addition, adjusting routes via a FireFox, Safari or Chrome browser is no problem at all, right? On an iPad or small MacBook Air, etc.

            2x Navigation Next pour rouler à moto.
            De plus, modifier les itinéraires via un navigateur FireFox, Safari ou Chrome ne pose aucun problème, n'est-ce pas ? Sur un iPad, un petit MacBook Air, ...

            2x Navigation Next zum Motorradfahren.
            Außerdem ist es doch kein Problem, Routen über einen Browser wie Firefox, Safari oder Chrome anzupassen, oder? Auf einem iPad oder einem kleinen MacBook Air ...

            You can work around a lot everybody has diverencend wishes. If i can get extra licenses and want to pay for it is a nice bussinesscase for the Next app and get more freedom the easy way. More licenses is nothing new in the bussines. But let Myrouteapp cook some nice features and we will see what the feature bring.

            AWDC LAOundefined Offline
            AWDC LAOundefined Offline
            AWDC LAO
            wrote last edited by
            #45

            @Cleo it's an investment the more they can spend money for this beautiful software, the more we can take advantage for nice adventures on the motorcycle in the scenic landscapes !

            R1300GS Adv BlackPanther BMW, Apple MacPro 7.1, Carpe Iter V4c, ervaring met TTR550, ZumoXT2, Navigator VI, iPhone 12 MAX

            1 Reply Last reply
            2
            • Cleoundefined Offline
              Cleoundefined Offline
              Cleo
              wrote last edited by
              #46

              Look likes i there is a possible to get more licenses i will send an e-mail to support

              Peter Zehentreiterundefined 1 Reply Last reply
              0
              • Cleoundefined Cleo

                Look likes i there is a possible to get more licenses i will send an e-mail to support

                Peter Zehentreiterundefined Offline
                Peter Zehentreiterundefined Offline
                Peter Zehentreiter
                wrote last edited by
                #47

                @Cleo Yep...just ask for an additional account and you'll get an offer from the Developer.

                BMW R 1250 GS
                MRA Navigation & SilverFox C1 Controller
                BMW Connected Ride Cradle
                Wunderlich USB Ladebox mit Quadlock
                Pixel 9 "online"
                SPC Universal mount
                Motorola Edge 40 "offline"
                Sena SLR 3
                Sena 50 R

                Cleoundefined 1 Reply Last reply
                0
                • Peter Zehentreiterundefined Peter Zehentreiter

                  @Cleo Yep...just ask for an additional account and you'll get an offer from the Developer.

                  Cleoundefined Offline
                  Cleoundefined Offline
                  Cleo
                  wrote last edited by
                  #48

                  @Peter-Zehentreiter said in Statement about device limit:

                  @Cleo Yep...just ask for an additional account and you'll get an offer from the Developer.

                  Additional account!! Explain this to me. Not in 1 account more licenses?

                  Peter Zehentreiterundefined Martin Wilckeundefined 2 Replies Last reply
                  0
                  • Cleoundefined Cleo

                    @Peter-Zehentreiter said in Statement about device limit:

                    @Cleo Yep...just ask for an additional account and you'll get an offer from the Developer.

                    Additional account!! Explain this to me. Not in 1 account more licenses?

                    Peter Zehentreiterundefined Offline
                    Peter Zehentreiterundefined Offline
                    Peter Zehentreiter
                    wrote last edited by
                    #49

                    @Cleo More devices in your existing account should be possible as well.

                    Just send an e-mail to support and ask what you want 😉

                    BMW R 1250 GS
                    MRA Navigation & SilverFox C1 Controller
                    BMW Connected Ride Cradle
                    Wunderlich USB Ladebox mit Quadlock
                    Pixel 9 "online"
                    SPC Universal mount
                    Motorola Edge 40 "offline"
                    Sena SLR 3
                    Sena 50 R

                    1 Reply Last reply
                    0
                    • Cleoundefined Cleo

                      @Peter-Zehentreiter said in Statement about device limit:

                      @Cleo Yep...just ask for an additional account and you'll get an offer from the Developer.

                      Additional account!! Explain this to me. Not in 1 account more licenses?

                      Martin Wilckeundefined Offline
                      Martin Wilckeundefined Offline
                      Martin Wilcke
                      wrote last edited by
                      #50

                      @Cleo

                      Yes. You can purchase an additional licence to increase the device limit in your existing account. Just raise a support ticket, and Lisanne will reach out.

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