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  4. Map "spinning" when standing still

Map "spinning" when standing still

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Peter Zehentreiterundefined Offline
    Peter Zehentreiterundefined Offline
    Peter Zehentreiter
    wrote last edited by
    #81

    @Corjan-Meijerink

    There are currently two of us travelling through Slovenia and Croatia...
    My colleague uses MRA on an iPhone; I use Android.

    At the moment, whenever we stop at a traffic light or a stop sign – whether in town or in the countryside – the map on both devices starts rotating while we’re stationary 🤬

    Earlier, we had to turn around at a roadworks site... I wanted to zoom in to see how we could get round the roadworks... then, whilst searching for an alternative route, the map started rotating.

    This is extremely annoying, and it’s also a hassle to search for a different route with the map upside down.

    Please fix this bug as soon as possible.

    Thanks

    BMW R 1250 GS
    MRA Navigation & SilverFox C1 Controller
    BMW Connected Ride Cradle
    Wunderlich USB Ladebox mit Quadlock
    Pixel 9 "online"
    SPC Universal mount
    Motorola Edge 40 "offline"
    Sena SLR 3
    Sena 50 R

    1 Reply Last reply
    2
    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote last edited by
      #82

      Read here:

      https://forum.myrouteapp.com/topic/10633/turning-of-the-screen-when-standing-stil/2?_=1775735018064

      Will be fixed soon.

      Hardware
      iPhone 12 pro (iOS 26.2.1)
      iPad (7.Gen.) 18.7.3
      Oukitel RT3 Pro (Andr. 14)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      MRA Workshops in Deutsch sind hier zu finden

      Peter Zehentreiterundefined 1 Reply Last reply
      0
      • Jörgenundefined Jörgen

        Read here:

        https://forum.myrouteapp.com/topic/10633/turning-of-the-screen-when-standing-stil/2?_=1775735018064

        Will be fixed soon.

        Peter Zehentreiterundefined Offline
        Peter Zehentreiterundefined Offline
        Peter Zehentreiter
        wrote last edited by
        #83

        @Jörgen Thanks for the link to the other conversation which I have already read.

        I just wanted to keep this annoying issue in Corjan's mind.

        Slovenia is geil at this moment 😉. Wir are almost alone on the on most of the streets.

        BMW R 1250 GS
        MRA Navigation & SilverFox C1 Controller
        BMW Connected Ride Cradle
        Wunderlich USB Ladebox mit Quadlock
        Pixel 9 "online"
        SPC Universal mount
        Motorola Edge 40 "offline"
        Sena SLR 3
        Sena 50 R

        1 Reply Last reply
        0
        • Corjan Meijerinkundefined Online
          Corjan Meijerinkundefined Online
          Corjan Meijerink
          Developer
          wrote last edited by
          #84

          The issue has been identified.
          Unfortunately the HERE SDK is the cause 😉
          They have fixed it in a recent update but that version contains another issue causing us definitely not to update just yet.

          Developers informed me that the blocking (other) issue is solved in their next update so hopefully it’s available soon 🙂

          pehaundefined 1 Reply Last reply
          4
          • Corjan Meijerinkundefined Corjan Meijerink

            The issue has been identified.
            Unfortunately the HERE SDK is the cause 😉
            They have fixed it in a recent update but that version contains another issue causing us definitely not to update just yet.

            Developers informed me that the blocking (other) issue is solved in their next update so hopefully it’s available soon 🙂

            pehaundefined Offline
            pehaundefined Offline
            peha
            wrote last edited by
            #85

            @Corjan-Meijerink Is there any timeline or estimate for when the spinning issue might be resolved-one week, one month, or another six months? (The initial problem description in this thread dates back to November 2025.) I understand it's supposedly a third-party problem, but it's still very annoying, and the lack of transparent communication doesn't help. Could you please share some insight into what a realistic expectation might be for this to be fixed for end users? Thank you!

            VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
            Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
            Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

            Corjan Meijerinkundefined 1 Reply Last reply
            0
            • pehaundefined peha

              @Corjan-Meijerink Is there any timeline or estimate for when the spinning issue might be resolved-one week, one month, or another six months? (The initial problem description in this thread dates back to November 2025.) I understand it's supposedly a third-party problem, but it's still very annoying, and the lack of transparent communication doesn't help. Could you please share some insight into what a realistic expectation might be for this to be fixed for end users? Thank you!

              Corjan Meijerinkundefined Online
              Corjan Meijerinkundefined Online
              Corjan Meijerink
              Developer
              wrote last edited by Corjan Meijerink
              #86

              @peha After my last statement I would not say there is a lack of transparency 🙂

              I also replied in the other thread, no need to ask twice.

              Edit: no hard feeling, I understand the frustration and I really want it solved too ❤

              pehaundefined 1 Reply Last reply
              2
              • Corjan Meijerinkundefined Corjan Meijerink

                @peha After my last statement I would not say there is a lack of transparency 🙂

                I also replied in the other thread, no need to ask twice.

                Edit: no hard feeling, I understand the frustration and I really want it solved too ❤

                pehaundefined Offline
                pehaundefined Offline
                peha
                wrote last edited by peha
                #87

                @Corjan-Meijerink Thanks for your reaction which I appreciate. I still don't find information regarding what a realistic timrline / expectation would be for the spinning issue to be fixed in the app. Maybe I'm just not looking in the right spots. I'll be going on a longer trip in 7 weeks with lots of navigating through unknown city routes with a lot of intersections, and I keep asking myself if it's a good idea to rely on MRA for that or whether I'd better use an alternative.

                Edit: Seeing your edit on your earlier reply just now - I also hope I don't come across as confrontational or provicative, which is not my intention 😸; there might be some nuance lost (not a native speaker, obviously).

                VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
                Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
                Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

                Corjan Meijerinkundefined 2 Replies Last reply
                0
                • pehaundefined peha

                  @Corjan-Meijerink Thanks for your reaction which I appreciate. I still don't find information regarding what a realistic timrline / expectation would be for the spinning issue to be fixed in the app. Maybe I'm just not looking in the right spots. I'll be going on a longer trip in 7 weeks with lots of navigating through unknown city routes with a lot of intersections, and I keep asking myself if it's a good idea to rely on MRA for that or whether I'd better use an alternative.

                  Edit: Seeing your edit on your earlier reply just now - I also hope I don't come across as confrontational or provicative, which is not my intention 😸; there might be some nuance lost (not a native speaker, obviously).

                  Corjan Meijerinkundefined Online
                  Corjan Meijerinkundefined Online
                  Corjan Meijerink
                  Developer
                  wrote last edited by
                  #88

                  @peha I simply do not have it 😞
                  HERE has no timelines (just like us? 😆 ).

                  To quote their developer that I contacted personally (really rare I can actually do that): “Regarding the exact delivery date cannot comment right now, as every major version update goes through additional steps, which usually take more time.”

                  They released 4.25.5 and the fix I need is in their upcoming 4.26.0 update.

                  1 Reply Last reply
                  1
                  • pehaundefined peha

                    @Corjan-Meijerink Thanks for your reaction which I appreciate. I still don't find information regarding what a realistic timrline / expectation would be for the spinning issue to be fixed in the app. Maybe I'm just not looking in the right spots. I'll be going on a longer trip in 7 weeks with lots of navigating through unknown city routes with a lot of intersections, and I keep asking myself if it's a good idea to rely on MRA for that or whether I'd better use an alternative.

                    Edit: Seeing your edit on your earlier reply just now - I also hope I don't come across as confrontational or provicative, which is not my intention 😸; there might be some nuance lost (not a native speaker, obviously).

                    Corjan Meijerinkundefined Online
                    Corjan Meijerinkundefined Online
                    Corjan Meijerink
                    Developer
                    wrote last edited by Corjan Meijerink
                    #89

                    @peha nice communicating through edits hahaha
                    All good! I always applaud criticism as long as it is relevant. I completely agree with you on the subject.

                    Hope it is resolved soon and definitely some language nuances can be lost in translation. You definitely are not being provocative but just looking for answers. That’s why I wanted to clarify I’m in no way frustrated about you asking again 🙂

                    Thanks for your input on this subject and your contributions!

                    1 Reply Last reply
                    1
                    • Marinus van Deudekomundefined Offline
                      Marinus van Deudekomundefined Offline
                      Marinus van Deudekom
                      RouteXpert
                      wrote last edited by Corjan Meijerink
                      #90

                      Meanwhile it just needs some extra attention from the user. When comment to a full stop, try to remember the direction you’re heading. The minute you pull up you’ll see the map turning in the wright direction. Anoying, yes but it’s just for the time beeing , not forever.

                      Honda Goldwing GL1500,
                      Honda Silverwing GL 650
                      DMD2 T865X 8 inch Android tablet using MRA next for navigation
                      Garmin XT sold
                      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                      1 Reply Last reply
                      0
                      • Bill Harrisonundefined Offline
                        Bill Harrisonundefined Offline
                        Bill Harrison
                        wrote last edited by
                        #91

                        Having the same issue (Tom Tom Ride 500) frequently, even with orientation locked to panoramic. During which, the screen briefly turns black and I lose the route I am wanting to save. Done now on so many occasions, including today 22/04/2026. Considering alternate device. Very frustrating. Updated and reset so many times.

                        Don't vote! or the Government will get in.

                        Peter Zehentreiterundefined 1 Reply Last reply
                        0
                        • Bill Harrisonundefined Bill Harrison

                          Having the same issue (Tom Tom Ride 500) frequently, even with orientation locked to panoramic. During which, the screen briefly turns black and I lose the route I am wanting to save. Done now on so many occasions, including today 22/04/2026. Considering alternate device. Very frustrating. Updated and reset so many times.

                          Peter Zehentreiterundefined Offline
                          Peter Zehentreiterundefined Offline
                          Peter Zehentreiter
                          wrote last edited by
                          #92

                          @Bill-Harrison I don’t think your problem is comparable to ours.

                          The discussion in this thread relates to the map rotating when using the MRA navigation app.

                          BMW R 1250 GS
                          MRA Navigation & SilverFox C1 Controller
                          BMW Connected Ride Cradle
                          Wunderlich USB Ladebox mit Quadlock
                          Pixel 9 "online"
                          SPC Universal mount
                          Motorola Edge 40 "offline"
                          Sena SLR 3
                          Sena 50 R

                          Bill Harrisonundefined 1 Reply Last reply
                          0
                          • Peter Zehentreiterundefined Peter Zehentreiter

                            @Bill-Harrison I don’t think your problem is comparable to ours.

                            The discussion in this thread relates to the map rotating when using the MRA navigation app.

                            Bill Harrisonundefined Offline
                            Bill Harrisonundefined Offline
                            Bill Harrison
                            wrote last edited by
                            #93

                            @Peter-Zehentreiter thank you

                            Don't vote! or the Government will get in.

                            Peter Zehentreiterundefined 1 Reply Last reply
                            0
                            • Bill Harrisonundefined Bill Harrison

                              @Peter-Zehentreiter thank you

                              Peter Zehentreiterundefined Offline
                              Peter Zehentreiterundefined Offline
                              Peter Zehentreiter
                              wrote last edited by
                              #94

                              @Bill-Harrison Sell your Tom Tom and switch to the MRA Next Navigation App.
                              Just brilliant......

                              BMW R 1250 GS
                              MRA Navigation & SilverFox C1 Controller
                              BMW Connected Ride Cradle
                              Wunderlich USB Ladebox mit Quadlock
                              Pixel 9 "online"
                              SPC Universal mount
                              Motorola Edge 40 "offline"
                              Sena SLR 3
                              Sena 50 R

                              Bill Harrisonundefined 1 Reply Last reply
                              1
                              • Peter Zehentreiterundefined Peter Zehentreiter

                                @Bill-Harrison Sell your Tom Tom and switch to the MRA Next Navigation App.
                                Just brilliant......

                                Bill Harrisonundefined Offline
                                Bill Harrisonundefined Offline
                                Bill Harrison
                                wrote last edited by
                                #95

                                @Peter-Zehentreiter sounds good!. which phone are you using for this?. Android or Apple?
                                Cheers
                                Bill

                                Don't vote! or the Government will get in.

                                Peter Zehentreiterundefined 1 Reply Last reply
                                0
                                • Bill Harrisonundefined Bill Harrison

                                  @Peter-Zehentreiter sounds good!. which phone are you using for this?. Android or Apple?
                                  Cheers
                                  Bill

                                  Peter Zehentreiterundefined Offline
                                  Peter Zehentreiterundefined Offline
                                  Peter Zehentreiter
                                  wrote last edited by
                                  #96

                                  @Bill-Harrison I use an Android device (Pixel 9),
                                  a friend of mine uses an iPhone.
                                  Both manufacturers work in exactly the same way.

                                  BMW R 1250 GS
                                  MRA Navigation & SilverFox C1 Controller
                                  BMW Connected Ride Cradle
                                  Wunderlich USB Ladebox mit Quadlock
                                  Pixel 9 "online"
                                  SPC Universal mount
                                  Motorola Edge 40 "offline"
                                  Sena SLR 3
                                  Sena 50 R

                                  1 Reply Last reply
                                  0
                                  • D Griffinundefined Offline
                                    D Griffinundefined Offline
                                    D Griffin
                                    wrote last edited by D Griffin
                                    #97

                                    I am also seeing this issue, Samsung Galaxy s26 mounted on the handlebar. When I stop it starts spinning, as soon as I move forward about 50 ft it corrects itself. version 5.0.4-451

                                    1 Reply Last reply
                                    0
                                    • pehaundefined peha

                                      Since the latest update to 5.0, almost every time I stop driving (waiting at a traffic light etc.), the map starts spinning as if I had turned the bike around 180 (or sometimes 90) degrees. Often, it recalculates the route even though I didn't actually deviate from it (I just came to a stop). This has not happened in any of the earlier versions I've used - maybe 2 or 3 times in one year, not constantly.

                                      I am displaying the app on my Carpuride, with the phone screen (Samsung S22 Ultra with Android 16) off, in case that matters. The phone is mounted at the handlebar (thus: in driving direction, not being rotated or something).

                                      I have tried to "recalibrate" the phone's gyroscopes several times (moving it in an "eight" or "infinity" shape in the air, a number of times). This did not mitigate the phenomenon, unfortunately. I don't have the "map spinning" with other navigation apps I've installed.

                                      So - is this a known problem, or does someone have an idea what I could try to get rid of it? Thanks!

                                      Richard-P Waalreundefined Offline
                                      Richard-P Waalreundefined Offline
                                      Richard-P Waalre
                                      wrote last edited by
                                      #98

                                      @peha Yes same with me. It was not before.

                                      1 Reply Last reply
                                      0
                                      • Marinus van Deudekomundefined Offline
                                        Marinus van Deudekomundefined Offline
                                        Marinus van Deudekom
                                        RouteXpert
                                        wrote last edited by
                                        #99

                                        Yes guys it's gonna be fixed in the next update. That's what Corjan already stated

                                        Honda Goldwing GL1500,
                                        Honda Silverwing GL 650
                                        DMD2 T865X 8 inch Android tablet using MRA next for navigation
                                        Garmin XT sold
                                        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                                        Corjan Meijerinkundefined 1 Reply Last reply
                                        0
                                        • Marinus van Deudekomundefined Marinus van Deudekom

                                          Yes guys it's gonna be fixed in the next update. That's what Corjan already stated

                                          Corjan Meijerinkundefined Online
                                          Corjan Meijerinkundefined Online
                                          Corjan Meijerink
                                          Developer
                                          wrote last edited by
                                          #100

                                          @Marinus-van-Deudekom in the next update from HERE 😉

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