Map "spinning" when standing still

[Jörgen]

Read here:

https://forum.myrouteapp.com/topic/10633/turning-of-the-screen-when-standing-stil/2?_=1775735018064

Will be fixed soon.

[Peter Zehentreiter]

@Jörgen Thanks for the link to the other conversation which I have already read.

I just wanted to keep this annoying issue in Corjan's mind.

Slovenia is geil at this moment . Wir are almost alone on the on most of the streets.

[Corjan Meijerink]

The issue has been identified.
Unfortunately the HERE SDK is the cause
They have fixed it in a recent update but that version contains another issue causing us definitely not to update just yet.

Developers informed me that the blocking (other) issue is solved in their next update so hopefully it’s available soon

[peha]

@Corjan-Meijerink Is there any timeline or estimate for when the spinning issue might be resolved-one week, one month, or another six months? (The initial problem description in this thread dates back to November 2025.) I understand it's supposedly a third-party problem, but it's still very annoying, and the lack of transparent communication doesn't help. Could you please share some insight into what a realistic expectation might be for this to be fixed for end users? Thank you!

[Corjan Meijerink]

@peha After my last statement I would not say there is a lack of transparency

I also replied in the other thread, no need to ask twice.

Edit: no hard feeling, I understand the frustration and I really want it solved too

[peha]

@Corjan-Meijerink Thanks for your reaction which I appreciate. I still don't find information regarding what a realistic timrline / expectation would be for the spinning issue to be fixed in the app. Maybe I'm just not looking in the right spots. I'll be going on a longer trip in 7 weeks with lots of navigating through unknown city routes with a lot of intersections, and I keep asking myself if it's a good idea to rely on MRA for that or whether I'd better use an alternative.

Edit: Seeing your edit on your earlier reply just now - I also hope I don't come across as confrontational or provicative, which is not my intention ; there might be some nuance lost (not a native speaker, obviously).

[Corjan Meijerink]

@peha I simply do not have it
HERE has no timelines (just like us? ).

To quote their developer that I contacted personally (really rare I can actually do that): “Regarding the exact delivery date cannot comment right now, as every major version update goes through additional steps, which usually take more time.”

They released 4.25.5 and the fix I need is in their upcoming 4.26.0 update.

[Corjan Meijerink]

@peha nice communicating through edits hahaha
All good! I always applaud criticism as long as it is relevant. I completely agree with you on the subject.

Hope it is resolved soon and definitely some language nuances can be lost in translation. You definitely are not being provocative but just looking for answers. That’s why I wanted to clarify I’m in no way frustrated about you asking again

Thanks for your input on this subject and your contributions!

[Marinus van Deudekom]

Meanwhile it just needs some extra attention from the user. When comment to a full stop, try to remember the direction you’re heading. The minute you pull up you’ll see the map turning in the wright direction. Anoying, yes but it’s just for the time beeing , not forever.

[Bill Harrison]

Having the same issue (Tom Tom Ride 500) frequently, even with orientation locked to panoramic. During which, the screen briefly turns black and I lose the route I am wanting to save. Done now on so many occasions, including today 22/04/2026. Considering alternate device. Very frustrating. Updated and reset so many times.

[Peter Zehentreiter]

@Bill-Harrison I don’t think your problem is comparable to ours.

The discussion in this thread relates to the map rotating when using the MRA navigation app.