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Audio cuttet via Bluetooth

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    It's a frustrating issue indeed.
    We verified that we do everything correctly (in theory) 😉

    I've delayed the start of the audio instructions by 1 second if you are connected to Android Auto but Android Auto almost seems to ignore this.

    As users also indicate, the behavior differs depending on if you are listening to the car radio or to spotify. But we don't know what you are listening to.
    We simply communicate to Android:

    • MyRoute-app wants priority
    • Please "duck" (lower the volume of) other apps
    • Wait 1 second (if connected to Android Auto) otherwise we don't add an extra wait
    • Speak the instruction
    • Tell the OS we are finished so other audio can gain priority again

    This is how it should work and how it works well for a lot of users.

    The whole ecosystem of Android, the amount of different (bluetooth) configurations, Flutter as development platform and our priorities simply don't help in getting this solved 🙂

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote last edited by
    #9

    @Corjan-Meijerink, Indeed, the 1 second pause did seem to help, but it is just not enough, for my specific case I mean. You absolutely cannot introduce a longer pause everyone not having this problem 😉 My theory, not being held back by any knowledge, is that some AA devices simply do not honour the "wants priority" command, but listen to audio (voice) itself and decide (too late) to duck for themselves.

    the behavior differs depending on if you are listening to the car radio or to spotify.

    Yes, but that is quite logical. When playing spotify (or anything else) from your phone, the media channel is continuously open. The phone ducks spotify, and not AA.

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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    • Haugundefined Offline
      Haugundefined Offline
      Haug
      wrote last edited by
      #10

      In scenic for instance, I have 2 seconds audio delay and it works perfect.

      IMG_0204.jpeg

      Con Hennekensundefined 1 Reply Last reply
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      • Haugundefined Offline
        Haugundefined Offline
        Haug
        wrote last edited by
        #11

        Remark: this happens even, if the iPhone is directly connected to Bluetooth headphones without CP or AA

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        • Haugundefined Haug

          In scenic for instance, I have 2 seconds audio delay and it works perfect.

          IMG_0204.jpeg

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote last edited by
          #12

          @Haug, thanks for this. This proves that not only MRA is struggling with this problem...
          @Corjan-Meijerink, what do you think about this?

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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          • M. Schrijverundefined Offline
            M. Schrijverundefined Offline
            M. Schrijver
            Valued contributor
            wrote last edited by
            #13

            I've this problem also. Already for a while. It was introcduced in one of the latest 4.** version.

            My headset did not change. The software of the headset did not change. The settings of my headset did not change.
            The android auto setup did not change (built-in Honda Goldwing). The software of the Goldwing did not change.
            The Android phone did not change.

            But...
            Offcourse there where severall software updates on my phone. MRA, Android Auto app, others apps.

            When i play Spotify or other media, the audio of MRA is not cut of at the front. But if MRA is only source of audio. Then the first word or words (about 0.5-1 sec of text) is cut off.
            This behaviour is in my situation very stable.

            (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote last edited by
              #14

              In the 5.0.1 update coming week it will be possible to configure your own audio delay 🙂

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              • Haugundefined Offline
                Haugundefined Offline
                Haug
                wrote last edited by
                #15

                One remark: it has nothing to do with AA oder CarPlay, it’s even if you connect your iPhone directly via bluetooth without any CarPlay or android auto.

                Con Hennekensundefined 1 Reply Last reply
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                • Haugundefined Haug

                  One remark: it has nothing to do with AA oder CarPlay, it’s even if you connect your iPhone directly via bluetooth without any CarPlay or android auto.

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote last edited by
                  #16

                  @Haug, Probably, but only when your head unit is doing the audio ducking of music playing from the head unit itself.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                  Haugundefined 1 Reply Last reply
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                  • Con Hennekensundefined Con Hennekens

                    @Haug, Probably, but only when your head unit is doing the audio ducking of music playing from the head unit itself.

                    Haugundefined Offline
                    Haugundefined Offline
                    Haug
                    wrote last edited by
                    #17

                    @Con-Hennekens I never hear Musik during motorcycling, I just listen to my boxer 😉

                    Con Hennekensundefined 1 Reply Last reply
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                    • Haugundefined Haug

                      @Con-Hennekens I never hear Musik during motorcycling, I just listen to my boxer 😉

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #18

                      @Haug, Sometimes I do, only when driving alone. But that is not the point. I don't use AA on the bike. I do in my car. No boxer sounds te prefer there 😉

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                      Haugundefined 1 Reply Last reply
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                      • Con Hennekensundefined Con Hennekens

                        @Haug, Sometimes I do, only when driving alone. But that is not the point. I don't use AA on the bike. I do in my car. No boxer sounds te prefer there 😉

                        Haugundefined Offline
                        Haugundefined Offline
                        Haug
                        wrote last edited by
                        #19

                        @Con-Hennekens
                        I use chigee with CarPlay but as I wrote, it has nothing to do with CP because the sound goes not via CarPlay and the cut of the voice is there, when contacted via Bluetooth to a headset or even to my Autoradio

                        Con Hennekensundefined 1 Reply Last reply
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                        • Haugundefined Haug

                          @Con-Hennekens
                          I use chigee with CarPlay but as I wrote, it has nothing to do with CP because the sound goes not via CarPlay and the cut of the voice is there, when contacted via Bluetooth to a headset or even to my Autoradio

                          Con Hennekensundefined Offline
                          Con Hennekensundefined Offline
                          Con Hennekens
                          Alpha tester
                          wrote last edited by
                          #20

                          @Haug, Yes, same thing... It happens not AA specifically indeed, but when an audio headend has its own failing logic for when to lower its music channel in favor of instructions from your phone, instead of trusting the priority commands of the connected equipment. So you are correct, it also happens with other then AA connections.

                          Most important thing: has it been solved for your specific setup?

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                          1 Reply Last reply
                          0
                          • Haugundefined Haug

                            Hello MRA User,

                            I have the Problem, that Audio commands via bluetooth a cuttet at beginning. When I use Audio Output via the iPhone speaker, everything works fine.

                            For sure it has to do with Delay to the Bluetooth device.

                            On other Apps you can set up a Delay for Bluetooth Audio.

                            Anybody Else with this Problem?

                            Thanks
                            Günter

                            Robert Laudensackundefined Offline
                            Robert Laudensackundefined Offline
                            Robert Laudensack
                            wrote last edited by
                            #21

                            @Haug Yes I also noticed cut voice prompts. It starts saying something, but the cuts of in the middle of it

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