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Audio cuttet via Bluetooth

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote last edited by
    #5

    Yes, I have already experienced this in alpha stage indeed, but we were unable to verify that this is unexemplary behaviour. In fact after some attempts to fix it, we were convinced the problem is down to my Ford Sync3 headend (which is known to be problematic in multiple areas...).

    It would be nice to know with which Android Auto systems you are having this problem.

    For the record, in my case: what happens is that the first syllables of any voice instruction are being cancelled. The audio duck (lowering the music volume) is done immediately before the first (wrong) syllable is audible (which is very abrupt, one second would be nice). After the voice instruction, it takes about 4 seconds for the audio duck to return to normal volume (which is far too long in my opinion). It happens ONLY when connected to Android Auto, with music coming from the headend itself (so NOT when your phone is the music source).

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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    • Jan Weerheimundefined Offline
      Jan Weerheimundefined Offline
      Jan Weerheim
      wrote last edited by
      #6

      Mijn ervaring: als de autoradio in gebruik is slikt de routebegeleiding bij mij ook de eerste woorden in. Als ik muziek speel via spotify (android auto) dan wordt alle teks wel uitgesproken.

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      • Jörgenundefined Offline
        Jörgenundefined Offline
        Jörgen
        Valued contributor
        wrote last edited by
        #7

        I remember the TomTom Rider days when you could still edit the audio files yourself. Some headsets also had this problem. The solution was to extend each audio file by half a second at the beginning. This was because the Bluetooth connection had to be established before the audio file was sent.
        I don't know how much this helps. Nowadays, the announcements are generated by the smartphone itself. Perhaps you would have to open the channel first and then start the announcement with a delay.

        Hardware
        iPhone 12 pro (iOS 180.2)
        Oukitel RT3 (Andr. 12)
        Samsung XCover 4 (Andr. 9 Pie)
        Wireless CarPlay mit (Elebest C650)
        Wired CarPlay (SEAT Arona - 2021)
        For more information, (Workshops) click here

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        • Corjan Meijerinkundefined Online
          Corjan Meijerinkundefined Online
          Corjan Meijerink
          Developer
          wrote last edited by
          #8

          It's a frustrating issue indeed.
          We verified that we do everything correctly (in theory) 😉

          I've delayed the start of the audio instructions by 1 second if you are connected to Android Auto but Android Auto almost seems to ignore this.

          As users also indicate, the behavior differs depending on if you are listening to the car radio or to spotify. But we don't know what you are listening to.
          We simply communicate to Android:

          • MyRoute-app wants priority
          • Please "duck" (lower the volume of) other apps
          • Wait 1 second (if connected to Android Auto) otherwise we don't add an extra wait
          • Speak the instruction
          • Tell the OS we are finished so other audio can gain priority again

          This is how it should work and how it works well for a lot of users.

          The whole ecosystem of Android, the amount of different (bluetooth) configurations, Flutter as development platform and our priorities simply don't help in getting this solved 🙂

          Con Hennekensundefined 1 Reply Last reply
          0
          • Corjan Meijerinkundefined Corjan Meijerink

            It's a frustrating issue indeed.
            We verified that we do everything correctly (in theory) 😉

            I've delayed the start of the audio instructions by 1 second if you are connected to Android Auto but Android Auto almost seems to ignore this.

            As users also indicate, the behavior differs depending on if you are listening to the car radio or to spotify. But we don't know what you are listening to.
            We simply communicate to Android:

            • MyRoute-app wants priority
            • Please "duck" (lower the volume of) other apps
            • Wait 1 second (if connected to Android Auto) otherwise we don't add an extra wait
            • Speak the instruction
            • Tell the OS we are finished so other audio can gain priority again

            This is how it should work and how it works well for a lot of users.

            The whole ecosystem of Android, the amount of different (bluetooth) configurations, Flutter as development platform and our priorities simply don't help in getting this solved 🙂

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote last edited by
            #9

            @Corjan-Meijerink, Indeed, the 1 second pause did seem to help, but it is just not enough, for my specific case I mean. You absolutely cannot introduce a longer pause everyone not having this problem 😉 My theory, not being held back by any knowledge, is that some AA devices simply do not honour the "wants priority" command, but listen to audio (voice) itself and decide (too late) to duck for themselves.

            the behavior differs depending on if you are listening to the car radio or to spotify.

            Yes, but that is quite logical. When playing spotify (or anything else) from your phone, the media channel is continuously open. The phone ducks spotify, and not AA.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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            • Haugundefined Online
              Haugundefined Online
              Haug
              wrote last edited by
              #10

              In scenic for instance, I have 2 seconds audio delay and it works perfect.

              IMG_0204.jpeg

              Con Hennekensundefined 1 Reply Last reply
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              • Haugundefined Online
                Haugundefined Online
                Haug
                wrote last edited by
                #11

                Remark: this happens even, if the iPhone is directly connected to Bluetooth headphones without CP or AA

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                • Haugundefined Haug

                  In scenic for instance, I have 2 seconds audio delay and it works perfect.

                  IMG_0204.jpeg

                  Con Hennekensundefined Offline
                  Con Hennekensundefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote last edited by
                  #12

                  @Haug, thanks for this. This proves that not only MRA is struggling with this problem...
                  @Corjan-Meijerink, what do you think about this?

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                  • M. Schrijverundefined Offline
                    M. Schrijverundefined Offline
                    M. Schrijver
                    Valued contributor
                    wrote last edited by
                    #13

                    I've this problem also. Already for a while. It was introcduced in one of the latest 4.** version.

                    My headset did not change. The software of the headset did not change. The settings of my headset did not change.
                    The android auto setup did not change (built-in Honda Goldwing). The software of the Goldwing did not change.
                    The Android phone did not change.

                    But...
                    Offcourse there where severall software updates on my phone. MRA, Android Auto app, others apps.

                    When i play Spotify or other media, the audio of MRA is not cut of at the front. But if MRA is only source of audio. Then the first word or words (about 0.5-1 sec of text) is cut off.
                    This behaviour is in my situation very stable.

                    (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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                    • Corjan Meijerinkundefined Online
                      Corjan Meijerinkundefined Online
                      Corjan Meijerink
                      Developer
                      wrote last edited by
                      #14

                      In the 5.0.1 update coming week it will be possible to configure your own audio delay 🙂

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                      • Haugundefined Online
                        Haugundefined Online
                        Haug
                        wrote last edited by
                        #15

                        One remark: it has nothing to do with AA oder CarPlay, it’s even if you connect your iPhone directly via bluetooth without any CarPlay or android auto.

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