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Audio cuttet via Bluetooth

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • white.mouseundefined Offline
    white.mouseundefined Offline
    white.mouse
    Valued contributor
    wrote last edited by
    #3

    I've the same problem in AA as wel in the car as on the motorbike.

    met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

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    • Nomko Nomdenundefined Offline
      Nomko Nomdenundefined Offline
      Nomko Nomden
      wrote last edited by Nomko Nomden
      #4

      Okay... I'm not the only one i see. I thought it was my (cheap Aliexpress) bluetooth headset... But apparently it is not. I never paid any attention to it or got frustrated about it since i assumed it was my headset causing this issue.

      Love to see a fix!

      | MRA Gold Member |
      | Garmin Zumo XT + BMW K1200GT |
      | MRA Next + Kawasaki Z650 |

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      • Con Hennekensundefined Offline
        Con Hennekensundefined Offline
        Con Hennekens
        Alpha tester
        wrote last edited by
        #5

        Yes, I have already experienced this in alpha stage indeed, but we were unable to verify that this is unexemplary behaviour. In fact after some attempts to fix it, we were convinced the problem is down to my Ford Sync3 headend (which is known to be problematic in multiple areas...).

        It would be nice to know with which Android Auto systems you are having this problem.

        For the record, in my case: what happens is that the first syllables of any voice instruction are being cancelled. The audio duck (lowering the music volume) is done immediately before the first (wrong) syllable is audible (which is very abrupt, one second would be nice). After the voice instruction, it takes about 4 seconds for the audio duck to return to normal volume (which is far too long in my opinion). It happens ONLY when connected to Android Auto, with music coming from the headend itself (so NOT when your phone is the music source).

        I am just an enthusiastic MRA user, and hope you will be one too!

        Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

        Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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        • Jan Weerheimundefined Offline
          Jan Weerheimundefined Offline
          Jan Weerheim
          wrote last edited by
          #6

          Mijn ervaring: als de autoradio in gebruik is slikt de routebegeleiding bij mij ook de eerste woorden in. Als ik muziek speel via spotify (android auto) dan wordt alle teks wel uitgesproken.

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          • Jörgenundefined Offline
            Jörgenundefined Offline
            Jörgen
            Valued contributor
            wrote last edited by
            #7

            I remember the TomTom Rider days when you could still edit the audio files yourself. Some headsets also had this problem. The solution was to extend each audio file by half a second at the beginning. This was because the Bluetooth connection had to be established before the audio file was sent.
            I don't know how much this helps. Nowadays, the announcements are generated by the smartphone itself. Perhaps you would have to open the channel first and then start the announcement with a delay.

            Hardware
            iPhone 12 pro (iOS 18.7.1)
            Oukitel RT3 pro (Andr. 14)
            Samsung XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            More information about Workshops here

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            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote last edited by
              #8

              It's a frustrating issue indeed.
              We verified that we do everything correctly (in theory) 😉

              I've delayed the start of the audio instructions by 1 second if you are connected to Android Auto but Android Auto almost seems to ignore this.

              As users also indicate, the behavior differs depending on if you are listening to the car radio or to spotify. But we don't know what you are listening to.
              We simply communicate to Android:

              • MyRoute-app wants priority
              • Please "duck" (lower the volume of) other apps
              • Wait 1 second (if connected to Android Auto) otherwise we don't add an extra wait
              • Speak the instruction
              • Tell the OS we are finished so other audio can gain priority again

              This is how it should work and how it works well for a lot of users.

              The whole ecosystem of Android, the amount of different (bluetooth) configurations, Flutter as development platform and our priorities simply don't help in getting this solved 🙂

              Con Hennekensundefined 1 Reply Last reply
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              • Corjan Meijerinkundefined Corjan Meijerink

                It's a frustrating issue indeed.
                We verified that we do everything correctly (in theory) 😉

                I've delayed the start of the audio instructions by 1 second if you are connected to Android Auto but Android Auto almost seems to ignore this.

                As users also indicate, the behavior differs depending on if you are listening to the car radio or to spotify. But we don't know what you are listening to.
                We simply communicate to Android:

                • MyRoute-app wants priority
                • Please "duck" (lower the volume of) other apps
                • Wait 1 second (if connected to Android Auto) otherwise we don't add an extra wait
                • Speak the instruction
                • Tell the OS we are finished so other audio can gain priority again

                This is how it should work and how it works well for a lot of users.

                The whole ecosystem of Android, the amount of different (bluetooth) configurations, Flutter as development platform and our priorities simply don't help in getting this solved 🙂

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote last edited by
                #9

                @Corjan-Meijerink, Indeed, the 1 second pause did seem to help, but it is just not enough, for my specific case I mean. You absolutely cannot introduce a longer pause everyone not having this problem 😉 My theory, not being held back by any knowledge, is that some AA devices simply do not honour the "wants priority" command, but listen to audio (voice) itself and decide (too late) to duck for themselves.

                the behavior differs depending on if you are listening to the car radio or to spotify.

                Yes, but that is quite logical. When playing spotify (or anything else) from your phone, the media channel is continuously open. The phone ducks spotify, and not AA.

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                • Haugundefined Offline
                  Haugundefined Offline
                  Haug
                  wrote last edited by
                  #10

                  In scenic for instance, I have 2 seconds audio delay and it works perfect.

                  IMG_0204.jpeg

                  Con Hennekensundefined 1 Reply Last reply
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                  • Haugundefined Offline
                    Haugundefined Offline
                    Haug
                    wrote last edited by
                    #11

                    Remark: this happens even, if the iPhone is directly connected to Bluetooth headphones without CP or AA

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                    • Haugundefined Haug

                      In scenic for instance, I have 2 seconds audio delay and it works perfect.

                      IMG_0204.jpeg

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #12

                      @Haug, thanks for this. This proves that not only MRA is struggling with this problem...
                      @Corjan-Meijerink, what do you think about this?

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                      • M. Schrijverundefined Offline
                        M. Schrijverundefined Offline
                        M. Schrijver
                        Valued contributor
                        wrote last edited by
                        #13

                        I've this problem also. Already for a while. It was introcduced in one of the latest 4.** version.

                        My headset did not change. The software of the headset did not change. The settings of my headset did not change.
                        The android auto setup did not change (built-in Honda Goldwing). The software of the Goldwing did not change.
                        The Android phone did not change.

                        But...
                        Offcourse there where severall software updates on my phone. MRA, Android Auto app, others apps.

                        When i play Spotify or other media, the audio of MRA is not cut of at the front. But if MRA is only source of audio. Then the first word or words (about 0.5-1 sec of text) is cut off.
                        This behaviour is in my situation very stable.

                        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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                        • Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote last edited by
                          #14

                          In the 5.0.1 update coming week it will be possible to configure your own audio delay 🙂

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                          • Haugundefined Offline
                            Haugundefined Offline
                            Haug
                            wrote last edited by
                            #15

                            One remark: it has nothing to do with AA oder CarPlay, it’s even if you connect your iPhone directly via bluetooth without any CarPlay or android auto.

                            Con Hennekensundefined 1 Reply Last reply
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                            • Haugundefined Haug

                              One remark: it has nothing to do with AA oder CarPlay, it’s even if you connect your iPhone directly via bluetooth without any CarPlay or android auto.

                              Con Hennekensundefined Offline
                              Con Hennekensundefined Offline
                              Con Hennekens
                              Alpha tester
                              wrote last edited by
                              #16

                              @Haug, Probably, but only when your head unit is doing the audio ducking of music playing from the head unit itself.

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                              Haugundefined 1 Reply Last reply
                              0
                              • Con Hennekensundefined Con Hennekens

                                @Haug, Probably, but only when your head unit is doing the audio ducking of music playing from the head unit itself.

                                Haugundefined Offline
                                Haugundefined Offline
                                Haug
                                wrote last edited by
                                #17

                                @Con-Hennekens I never hear Musik during motorcycling, I just listen to my boxer 😉

                                Con Hennekensundefined 1 Reply Last reply
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                                • Haugundefined Haug

                                  @Con-Hennekens I never hear Musik during motorcycling, I just listen to my boxer 😉

                                  Con Hennekensundefined Offline
                                  Con Hennekensundefined Offline
                                  Con Hennekens
                                  Alpha tester
                                  wrote last edited by
                                  #18

                                  @Haug, Sometimes I do, only when driving alone. But that is not the point. I don't use AA on the bike. I do in my car. No boxer sounds te prefer there 😉

                                  I am just an enthusiastic MRA user, and hope you will be one too!

                                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                  Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                                  Haugundefined 1 Reply Last reply
                                  0
                                  • Con Hennekensundefined Con Hennekens

                                    @Haug, Sometimes I do, only when driving alone. But that is not the point. I don't use AA on the bike. I do in my car. No boxer sounds te prefer there 😉

                                    Haugundefined Offline
                                    Haugundefined Offline
                                    Haug
                                    wrote last edited by
                                    #19

                                    @Con-Hennekens
                                    I use chigee with CarPlay but as I wrote, it has nothing to do with CP because the sound goes not via CarPlay and the cut of the voice is there, when contacted via Bluetooth to a headset or even to my Autoradio

                                    Con Hennekensundefined 1 Reply Last reply
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                                    • Haugundefined Haug

                                      @Con-Hennekens
                                      I use chigee with CarPlay but as I wrote, it has nothing to do with CP because the sound goes not via CarPlay and the cut of the voice is there, when contacted via Bluetooth to a headset or even to my Autoradio

                                      Con Hennekensundefined Offline
                                      Con Hennekensundefined Offline
                                      Con Hennekens
                                      Alpha tester
                                      wrote last edited by
                                      #20

                                      @Haug, Yes, same thing... It happens not AA specifically indeed, but when an audio headend has its own failing logic for when to lower its music channel in favor of instructions from your phone, instead of trusting the priority commands of the connected equipment. So you are correct, it also happens with other then AA connections.

                                      Most important thing: has it been solved for your specific setup?

                                      I am just an enthusiastic MRA user, and hope you will be one too!

                                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                                      1 Reply Last reply
                                      0
                                      • Haugundefined Haug

                                        Hello MRA User,

                                        I have the Problem, that Audio commands via bluetooth a cuttet at beginning. When I use Audio Output via the iPhone speaker, everything works fine.

                                        For sure it has to do with Delay to the Bluetooth device.

                                        On other Apps you can set up a Delay for Bluetooth Audio.

                                        Anybody Else with this Problem?

                                        Thanks
                                        Günter

                                        Robert Laudensackundefined Offline
                                        Robert Laudensackundefined Offline
                                        Robert Laudensack
                                        wrote last edited by
                                        #21

                                        @Haug Yes I also noticed cut voice prompts. It starts saying something, but the cuts of in the middle of it

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                                        • Haugundefined Offline
                                          Haugundefined Offline
                                          Haug
                                          wrote last edited by
                                          #22

                                          I set now a delay of 2 sec but the beginning of the speech is still cuttet.

                                          IMG_1749.png

                                          Con Hennekensundefined 1 Reply Last reply
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