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  4. MRA 6.0.0 (526) - Offline Calculation Problem

MRA 6.0.0 (526) - Offline Calculation Problem

Scheduled Pinned Locked Moved [App-Beta] Problems, Bugs and other Issues
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  • Dave J 0
    Dave J 0
    Dave J 0
    Valued contributor
    wrote last edited by
    #1

    I am finding that when I need to start a navigation with the app temporarily offline, then I always receive a message to say that the route cannot be calculated. The required maps are downloaded and I have re-downloaded these to make sure that there were no problems with the previous download; however, the problem still persists.

    Similarly, if I stop navigation in an area with poor/no signal then I am unable to resume the navigation session. I am generally resuming navigation from CarPlay and just receive the ‘calculating’ message on CarPlay but the phone says cannot calculate. The same problem happens if I start a new navigation session in poor signal areas; the app correctly goes into offline mode but will not calculate a route to start on CarPlay (or on the phone). That said, the route will then calculate as soon as I have signal and go back ‘online’.

    I had similar problems with the previous version but this is a consistent problem for me.

    Kind Regards. Help where I can.
    Ducati Multistrada V4 Rally
    iPhone 18 Pro
    CHIGEE AIO-6 LTE
    Google Pixel 6 Pro - mounted on SP Connect Plus
    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

    MotoCon 1 Reply Last reply
    0
    • Dave J 0 Dave J 0

      I am finding that when I need to start a navigation with the app temporarily offline, then I always receive a message to say that the route cannot be calculated. The required maps are downloaded and I have re-downloaded these to make sure that there were no problems with the previous download; however, the problem still persists.

      Similarly, if I stop navigation in an area with poor/no signal then I am unable to resume the navigation session. I am generally resuming navigation from CarPlay and just receive the ‘calculating’ message on CarPlay but the phone says cannot calculate. The same problem happens if I start a new navigation session in poor signal areas; the app correctly goes into offline mode but will not calculate a route to start on CarPlay (or on the phone). That said, the route will then calculate as soon as I have signal and go back ‘online’.

      I had similar problems with the previous version but this is a consistent problem for me.

      MotoCon
      MotoCon
      MotoCon
      Alpha tester
      wrote last edited by
      #2

      @Dave-J-0, when you enable offline navigation, does it then calculate correctly? If not, double check your offline maps, you seem to have lost some map areas.

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

      Dave J 0 1 Reply Last reply
      0
      • MotoCon MotoCon

        @Dave-J-0, when you enable offline navigation, does it then calculate correctly? If not, double check your offline maps, you seem to have lost some map areas.

        Dave J 0
        Dave J 0
        Dave J 0
        Valued contributor
        wrote last edited by Dave J 0
        #3

        @MotoCon that is what I thought but I have downloaded the appropriate maps 3 times now (Wales and England). Still the same problem.

        Even if I select Offline Navigation, I still get this: IMG_0067.jpeg

        Additional Note: Just did another map remove and update - same issue.

        Kind Regards. Help where I can.
        Ducati Multistrada V4 Rally
        iPhone 18 Pro
        CHIGEE AIO-6 LTE
        Google Pixel 6 Pro - mounted on SP Connect Plus
        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

        MotoCon 1 Reply Last reply
        0
        • Dave J 0 Dave J 0

          @MotoCon that is what I thought but I have downloaded the appropriate maps 3 times now (Wales and England). Still the same problem.

          Even if I select Offline Navigation, I still get this: IMG_0067.jpeg

          Additional Note: Just did another map remove and update - same issue.

          MotoCon
          MotoCon
          MotoCon
          Alpha tester
          wrote last edited by
          #4

          @Dave-J-0, Humour me and download the complete region of the UK and check back.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

          Dave J 0 1 Reply Last reply
          0
          • MotoCon MotoCon

            @Dave-J-0, Humour me and download the complete region of the UK and check back.

            Dave J 0
            Dave J 0
            Dave J 0
            Valued contributor
            wrote last edited by
            #5

            @MotoCon Unfortunately, still the same.
            IMG_0071.jpeg

            Kind Regards. Help where I can.
            Ducati Multistrada V4 Rally
            iPhone 18 Pro
            CHIGEE AIO-6 LTE
            Google Pixel 6 Pro - mounted on SP Connect Plus
            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

            MotoCon 1 Reply Last reply
            0
            • Dave J 0 Dave J 0

              @MotoCon Unfortunately, still the same.
              IMG_0071.jpeg

              MotoCon
              MotoCon
              MotoCon
              Alpha tester
              wrote last edited by
              #6

              @Dave-J-0, Okay, I assume your own location is also within the downloaded maps? If so we eliminated a map problem. Is this a couch exercise? If yes, go outside to a street and try again. Being too far from a street can have this effect too. If still no go, Corjan would have to check.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

              Dave J 0 1 Reply Last reply
              0
              • MotoCon MotoCon

                @Dave-J-0, Okay, I assume your own location is also within the downloaded maps? If so we eliminated a map problem. Is this a couch exercise? If yes, go outside to a street and try again. Being too far from a street can have this effect too. If still no go, Corjan would have to check.

                Dave J 0
                Dave J 0
                Dave J 0
                Valued contributor
                wrote last edited by Dave J 0
                #7

                @MotoCon Unfortunately, this (and previously) was standing outside my house and about 4m from my road which is in the downloaded map area. As well as the previous could not calculate message, I also sometimes get the following which seems to never stop until I force close the app:

                IMG_0072.jpeg

                It just will not calculate in offline or temporary offline modes. The point being navigated to was a destination I went to online this morning.

                Kind Regards. Help where I can.
                Ducati Multistrada V4 Rally
                iPhone 18 Pro
                CHIGEE AIO-6 LTE
                Google Pixel 6 Pro - mounted on SP Connect Plus
                Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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