Drive restriction for vehicle

[Robineke]

I have planned my route through the web version.
I have inserted my vehicle profile which is 4500kg.

Why is the Web version and navigation leading me through the restricted area which does not allow vehicles heavier then 3500kg? Can someone help me?

It is the road between Mirablle-aux-Baronnies and Nyon.

(https://www.myrouteapp.com/route/open/14388267)

[Rob Verhoeff]

@Robineke Let’s first establish which sign should apply in order to interpret the rules implemented in the planner. There are different signs for different types of vehicles.

If a road is marked with the sign shown below, no vehicle heavier than the weight indicated on the sign is allowed to use that road. In addition, there are separate signs for motorhomes and trucks with a specified weight limit.

And then that data also needs to be included in HERE’s map data, as HERE is the map provider for the planner. If I enter the weight of your motorhome as the weight for a truck, I actually get a different route at the points you mention.

[Travellexxie]

I guess something is wrong with the camperprofile. Normally you would see a shield on the map with the limitations (that is my experience with my camperholiday in Spain). Switch to the "truckprofile" and you see what I mean. @corjan-meijerink could you have a look at it? I think something is broken.

[Rob Verhoeff]

@Travellexxie When you select the logistics map, you can indeed see that the route the motorhome is being directed over (blue line) is subject to a restriction for vehicles over 3,500 kg. So I agree with your finding.

[Travellexxie]

Another tip: set the weight of your camper 1kg under the maximum weight: not 4500 but 4499. The limitations are "from" a certain weight and not "up to" a certain weight.