Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Black screen

Black screen

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
6 Posts 3 Posters 61 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Ian Batterham Offline
    Ian Batterham Offline
    Ian Batterham
    wrote last edited by
    #1

    My Pixel 10 Pro keeps getting a black screen when I try to open Myroute-app!
    I have to "Force Stop" and restart app.

    Anyone else having this bug?

    Peter Zehentreiter 1 Reply Last reply
    0
    • Ian Batterham Ian Batterham

      My Pixel 10 Pro keeps getting a black screen when I try to open Myroute-app!
      I have to "Force Stop" and restart app.

      Anyone else having this bug?

      Peter Zehentreiter Offline
      Peter Zehentreiter Offline
      Peter Zehentreiter
      wrote last edited by
      #2

      @Ian-Batterham I have the Pixel 9.
      I am NOT experiencing this issue.

      I would suggest clearing the cache, then completely uninstalling the app, turning the device off, turning it back on, and then reinstalling MRA.

      Please try this and let us know if the problem still persists.

      BMW R 1250 GS
      MRA Navigation & SilverFox C1 Controller
      DMD-NOR7E 7"
      SPC Universal mount
      Motorola Edge 40 "offline"
      Sena SLR 3
      Sena 50 R

      Ian Batterham 1 Reply Last reply
      0
      • Peter Zehentreiter Peter Zehentreiter

        @Ian-Batterham I have the Pixel 9.
        I am NOT experiencing this issue.

        I would suggest clearing the cache, then completely uninstalling the app, turning the device off, turning it back on, and then reinstalling MRA.

        Please try this and let us know if the problem still persists.

        Ian Batterham Offline
        Ian Batterham Offline
        Ian Batterham
        wrote last edited by
        #3

        @Peter-Zehentreiter
        I have performed all of your suggestions previously and unfortunately it has not fixed the problem.
        As previously stated, there only fix is to force stop the app and restart.
        Thank you for your time.

        Peter Zehentreiter 1 Reply Last reply
        0
        • Ian Batterham Ian Batterham

          @Peter-Zehentreiter
          I have performed all of your suggestions previously and unfortunately it has not fixed the problem.
          As previously stated, there only fix is to force stop the app and restart.
          Thank you for your time.

          Peter Zehentreiter Offline
          Peter Zehentreiter Offline
          Peter Zehentreiter
          wrote last edited by
          #4

          @Ian-Batterham Has it ever worked on this phone, or has the error been occurring since the last update?

          BMW R 1250 GS
          MRA Navigation & SilverFox C1 Controller
          DMD-NOR7E 7"
          SPC Universal mount
          Motorola Edge 40 "offline"
          Sena SLR 3
          Sena 50 R

          Ian Batterham 1 Reply Last reply
          0
          • Peter Zehentreiter Peter Zehentreiter

            @Ian-Batterham Has it ever worked on this phone, or has the error been occurring since the last update?

            Ian Batterham Offline
            Ian Batterham Offline
            Ian Batterham
            wrote last edited by
            #5

            @Peter-Zehentreiter
            It has always worked perfectly for the last year and only the last few weeks has it been problematic.
            I have just tried the app and got the black screen. So rather than force stop, I cleared data and cache and it came back normal.
            I will see what happens later today.
            Thanks you.

            Marinus van Deudekom 1 Reply Last reply
            0
            • Ian Batterham Ian Batterham

              @Peter-Zehentreiter
              It has always worked perfectly for the last year and only the last few weeks has it been problematic.
              I have just tried the app and got the black screen. So rather than force stop, I cleared data and cache and it came back normal.
              I will see what happens later today.
              Thanks you.

              Marinus van Deudekom Do not disturb
              Marinus van Deudekom Do not disturb
              Marinus van Deudekom
              RouteXpert
              wrote last edited by
              #6

              @Ian-Batterham send in a service ticket and include the logfiles of you can

              Honda Goldwing GL1500,
              Honda Silverwing GL 650
              DMD2 T865X 8 inch Android tablet using MRA next for navigation
              Garmin XT sold
              Samsung S24FE mounted on a Quadlock and using Android Auto in my car

              1 Reply Last reply
              0

              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

              With your input, this post could be even better 💗

              Register Login
              Reply
              • Reply as topic
              Log in to reply
              • Oldest to Newest
              • Newest to Oldest
              • Most Votes


              ACTIVE USERS
              Marinus van Deudekom
              Marinus van Deudekom
              Ian Batterham
              Ian Batterham
              Peter Zehentreiter
              Peter Zehentreiter
              POPULAR TOPICS
              • Update 5.2.2 - Quick fix
                Marinus van Deudekom
                Marinus van Deudekom
                6
                7
                158

              • Black screen
                Marinus van Deudekom
                Marinus van Deudekom
                0
                6
                61

              • Upgrading from Zumo XT to XT2
                Marinus van Deudekom
                Marinus van Deudekom
                0
                32
                650

              • status quo: progress regarding map spinning resolvement
                Adrian Avram
                Adrian Avram
                1
                5
                47

              • Boom box export
                Adrian Avram
                Adrian Avram
                0
                4
                17

              • Traffic Aware setting toggle greyed out
                Peter Burch 1 0
                Peter Burch 1 0
                0
                21
                435

              • Automatically snap waypoint to road
                Stevedo 6 0
                Stevedo 6 0
                9
                4
                475

              • Geen zoekresultaten bestemmingen android auto
                Marinus van Deudekom
                Marinus van Deudekom
                0
                7
                252

              MY GROUPS
              • Login

              • Login or register to search.
              • First post
                Last post
              0
              • Categories
              • Recent
              • Popular
              • Support
              • MyRoute-app