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Statement about device limit

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  • Adrian Avramundefined Adrian Avram

    @Corjan-Meijerink Quick question: I currently have the app registered on two devices. Next day, I’ll be buying a new phone. If I remove one of the existing registered devices and then register the new one, will that still count as two registered devices, or will it be considered three?

    Con Hennekensundefined Offline
    Con Hennekensundefined Offline
    Con Hennekens
    Alpha tester
    wrote last edited by
    #7

    @Adrian-Avram, your third device will be no problem whatsoever. You can just unlist your old phone and start using the new one. Blocking is only done with your fourth device in a month, and with excessive unlisting/relisting of phones. Your scenario really is no problem at all.

    I am just an enthusiastic MRA user, and hope you will be one too!

    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

    Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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    • Marinus van Deudekomundefined Offline
      Marinus van Deudekomundefined Offline
      Marinus van Deudekom
      RouteXpert
      wrote last edited by
      #8

      Way to go Corjan. Everyone thinking they can buy one licence and then sharing it with his club / company must shurely see that he or she is being a cheep a....
      If you have three devices and log them off if you need to use the third device that wouldn't be a problem I think.
      The question of a couple a users is when they buy a new phone or other device, can they log off permenantly the phone or device that was replaced by the new one or do they nee help from the team to prevent being blocked as the result of entering a new device.

      Honda Goldwing GL1500,
      Honda Silverwing GL 650
      DMD2 T865X 8 inch Android tablet using MRA next for navigation
      Garmin XT sold
      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

      Corjan Meijerinkundefined 1 Reply Last reply
      0
      • Cleoundefined Offline
        Cleoundefined Offline
        Cleo
        wrote last edited by
        #9

        This is a way better solution then a total blockade, thumbs up

        Corjan Meijerinkundefined 1 Reply Last reply
        0
        • Cleoundefined Cleo

          This is a way better solution then a total blockade, thumbs up

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote last edited by
          #10

          @Cleo your feedback was part of the decision 🙂

          Cleoundefined 1 Reply Last reply
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          • Marinus van Deudekomundefined Marinus van Deudekom

            Way to go Corjan. Everyone thinking they can buy one licence and then sharing it with his club / company must shurely see that he or she is being a cheep a....
            If you have three devices and log them off if you need to use the third device that wouldn't be a problem I think.
            The question of a couple a users is when they buy a new phone or other device, can they log off permenantly the phone or device that was replaced by the new one or do they nee help from the team to prevent being blocked as the result of entering a new device.

            Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote last edited by
            #11

            @Marinus-van-Deudekom that’s not directly possible no but I don’t expect much issues with that.

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            • Hubert Thoringundefined Offline
              Hubert Thoringundefined Offline
              Hubert Thoring
              Valued contributor
              wrote last edited by
              #12

              Hello @Corjan-Meijerink,

              I can understand all this very well here.

              It is very important to inform the honest users of the MRA license well.

              The mailing must be well prepared, perhaps supplemented by a well-prepared, understandable graphic to make it understandable.

              I know some who have 3 devices (2 mobile phones and 1 iPad) and when setting up the fourth maybe a new device do not worry.

              Maybe a message that indicates that you should deregister an old or the new one by a time x will help here because four devices have just appeared.

              Good luck with that 👋

              ——————————————-
              Hallo @Corjan-Meijerink,
              ich kann das alles hier sehr gut verstehen.

              Es ist sehr wichtig die ehrlichen User der MRA Lizenz gut zu informieren.

              Das Mailing dazu muss gut vorbereitet sein vielleicht ergänzt durch eine gut vorbereitete verständliche Grafik um es verständlich zu machen.

              Ich kenne einige die 3 Geräte haben (2 Handys und 1 iPad) und beim einrichten des vierten vielleicht ein neues Gerät sich keine Gedanken machen.

              Vielleicht hilft hier dann eine Meldung die darauf hinweist das man ein altes oder das neue bis zu einer Zeit x abmelden sollte da gerade vier Geräte aufgetaucht sind.

              Viel Erfolg dabei 👋

              VG Hubert
              Info Beta Test "Next App" dazu die Hardware .
              iPad 9. Gen iOS 26.3 / iPhone 16e iOS 26.3/ iPhone Xr iOS 18.7.5 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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              • Martin Wilckeundefined Offline
                Martin Wilckeundefined Offline
                Martin Wilcke
                wrote last edited by Martin Wilcke
                #13

                @Corjan-Meijerink

                To be clear: I understand, respect, and support the limitation to prevent abuse.

                I am one of the users who has installed the MRA app on multiple devices; currently on 4, soon on 5. That's why I'm seriously considering purchasing a second license — can I add it to my existing account so I can use 4 devices in parallel (instead of 2) or 6 devices activated alternately (instead of 3)?

                At least the message "Your limit: 2 devices" suggests that the limit can be increased. Does this work with a second license?

                limit.jpg

                Corjan Meijerinkundefined 1 Reply Last reply
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                • Martin Wilckeundefined Martin Wilcke

                  @Corjan-Meijerink

                  To be clear: I understand, respect, and support the limitation to prevent abuse.

                  I am one of the users who has installed the MRA app on multiple devices; currently on 4, soon on 5. That's why I'm seriously considering purchasing a second license — can I add it to my existing account so I can use 4 devices in parallel (instead of 2) or 6 devices activated alternately (instead of 3)?

                  At least the message "Your limit: 2 devices" suggests that the limit can be increased. Does this work with a second license?

                  limit.jpg

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote last edited by Corjan Meijerink
                  #14

                  @Martin-Wilcke yes! That works 🙂
                  I’d recommend reaching out to our support department by creating a ticket or mailing support@myrouteapp.com. We can indeed increase the limit.

                  Users that approach the limit will receive a mail with offers soon. It’s not automated yet 🙂

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                  • AWDC LAOundefined Offline
                    AWDC LAOundefined Offline
                    AWDC LAO
                    wrote last edited by
                    #15

                    Hello, I understand the justified measures. The development and use of maps costs money.
                    I have therefore asked all my followers (12) to purchase at least a basic MRA and require Navigation Next to experience an adventure on a motorcycle.
                    Five of my friends have even purchased the Lifetime Gold version. I compose all routes into enjoyable scenic scores thanks to the years of effort put in by the developers and programmers at MyRouteApp bv.

                    Even my iPhone Pro 12 Max calculates at lightning speed and is cheaper than a Chigee, which I can't stand on a motorcycle because it depends on a smartphone and is therefore an expensive 6-inch monitor.
                    I have been riding a moped/motorcycle for 56 years, and in the last 11-12 years, riding has become much more enjoyable because my followers can also follow me and I don't get lost.
                    Another advantage is that I no longer have to ride in front and can let others ride ahead.

                    I am positive about further developments, ease of use, and the possibility of implementing dirty roads and off-road routes.
                    The algorithms and maps from TomTom, Here & OSM (also Michelin) often provide conflicting information regarding the passability of some unpaved roads. There are many roads where a car has difficulty but where a motorcyclist or cyclist can ride smoothly (regardless of traffic rules and closures).

                    R1300GS Adv BlackPanther BMW, Apple MacPro 7.1, Carpe Iter V4c, ervaring met TTR550, ZumoXT2, Navigator VI, iPhone 12 MAX

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                    • Corjan Meijerinkundefined Corjan Meijerink

                      @Cleo your feedback was part of the decision 🙂

                      Cleoundefined Offline
                      Cleoundefined Offline
                      Cleo
                      wrote last edited by
                      #16

                      @Corjan-Meijerink said in Statement about device limit:

                      @Cleo your feedback was part of the decision 🙂

                      Dat lijkt me teveel eer. Bij mijn reizen neem ik al teveel navigatie apparatuur mee maar als er een van de drie nog getroffen kan worden door een blokkade is het heel droevig. Die derde is namelijk de enige waar ik routes nog op kan aanpassen.

                      Maar als jullie de mogelijkheid bieden om extra licenties af te nemen, bijvoorbeeld de huidige 2 met 3 licenties uitbreiden dan heb ik daar geen moeite mee, mag zelf op jaar basis als extra bij de lifetime edities.
                      Ik heb er namelijk geen enkele moeite mee dat jullie inspanning ook beloond wordt.
                      Ipad, Prive telefoon, zo af en toe zakelijk telefoon en een om met mijn zoon samen kunnen te rijden is net wat meer dan twee.

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                      • Bouke Entundefined Offline
                        Bouke Entundefined Offline
                        Bouke Ent
                        wrote last edited by
                        #17

                        fot me i am not happy because of 2... if it would 3 no problems. but this is what it is, 3 means in my case only 2 max activated. me and my partner. for backup i have to do special method when only offline.

                        Rob Verhoeffundefined 1 Reply Last reply
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                        • Bouke Entundefined Bouke Ent

                          fot me i am not happy because of 2... if it would 3 no problems. but this is what it is, 3 means in my case only 2 max activated. me and my partner. for backup i have to do special method when only offline.

                          Rob Verhoeffundefined Offline
                          Rob Verhoeffundefined Offline
                          Rob Verhoeff
                          Alpha tester
                          wrote last edited by Rob Verhoeff
                          #18

                          @Bouke-Ent I don’t see the problem! With your current subscription you always have access to three devices. What are the chances that one of them stops working while you’re on the road? Negligible. And if you do need that third one, all you have to do is click the red “exit” icon next to one of the other two devices. Problem solved. And of course you’re free to buy an extra licence—then you definitely won’t have any issues at all!

                          BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                          iOS on iPhone 13 & 16 (mounted on Quadlock)
                          Apple CarPlay in VW T-Roc (wired)
                          Routelab on MacBook Air & iMac (Tahoe & Ventura)

                          Bouke Entundefined 1 Reply Last reply
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                          • Rob Verhoeffundefined Rob Verhoeff

                            @Bouke-Ent I don’t see the problem! With your current subscription you always have access to three devices. What are the chances that one of them stops working while you’re on the road? Negligible. And if you do need that third one, all you have to do is click the red “exit” icon next to one of the other two devices. Problem solved. And of course you’re free to buy an extra licence—then you definitely won’t have any issues at all!

                            Bouke Entundefined Offline
                            Bouke Entundefined Offline
                            Bouke Ent
                            wrote last edited by
                            #19

                            @Rob-Verhoeff it is good for you that you do not see the problem.... please explane how to have always acces to three devices if offline? please explane,,,,, i have a option and spoken it with support so it can work but it is a work arround.

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                            • Corjan Meijerinkundefined Offline
                              Corjan Meijerinkundefined Offline
                              Corjan Meijerink
                              Developer
                              wrote last edited by
                              #20

                              Please have the discussion privately or in another topic 🙂

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