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Disappearing keyboard issue

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Nick Carthewundefined Nick Carthew

    No problem iPhone 11 with iOS 18.6.2 Display zoom set to larger text.

    IMG_5234.png

    Rob Verhoeffundefined Offline
    Rob Verhoeffundefined Offline
    Rob Verhoeff
    Alpha tester
    wrote on last edited by
    #10

    @Nick-Carthew Also not on the 13 (18.7.2). I’m guessing it’s not so much the device, but the iOS version. On the 16 I can’t go back anymore.

    BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
    iOS on iPhone 13 & 16 (mounted on Quadlock)
    Apple CarPlay in VW T-Roc (wired)
    Routelab on MacBook Air & iMac (Tahoe & Ventura)

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    • CD130undefined CD130

      Nice found!! This is indeed the cause! 👏

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXpert
      wrote on last edited by
      #11

      @CD130 said in Disappearing keyboard issue:

      Nice found!! This is indeed the cause! 👏

      One swallow doesn’t make a summer the same as one test result isn’t conclusive. See my and @Rob-Verhoeff test results below using iOS 18.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox BJ8

      CD130undefined 1 Reply Last reply
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      • Hubert Thoringundefined Offline
        Hubert Thoringundefined Offline
        Hubert Thoring
        Valued contributor
        wrote on last edited by
        #12

        @Nick-Carthew @Corjan-Meijerink

        It is apparently an iOS 26.1 topic because with my iPhone Xr with current iOS 18.7.2 I have not been able to find any problem.

        VG Hubert
        Info Beta Test "Next App" dazu die Hardware .
        iPad 9. Gen iOS 26.2 / iPhone 16e iOS 26.2 / iPhone Xr iOS 18.7.3 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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        • Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #13

          Even on iOS 26.1 I don’t have the issue 😓
          I hate this issue.

          At least we have some pointers I guess.

          @Hubert-Thoring sharing this information is obviously a different category 😉 Thanks!

          I’ve been in touch with @Klaus-29 today using the support channels

          Con Hennekensundefined 1 Reply Last reply
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          • Corjan Meijerinkundefined Corjan Meijerink

            Even on iOS 26.1 I don’t have the issue 😓
            I hate this issue.

            At least we have some pointers I guess.

            @Hubert-Thoring sharing this information is obviously a different category 😉 Thanks!

            I’ve been in touch with @Klaus-29 today using the support channels

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by
            #14

            @Corjan-Meijerink said in Disappearing keyboard issue:

            I hate this issue.

            Yeah, I can imagine that...! 😉

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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            • Hubert Thoringundefined Offline
              Hubert Thoringundefined Offline
              Hubert Thoring
              Valued contributor
              wrote on last edited by Hubert Thoring
              #15

              Just tested it again, selection "Display zoom" on the iPhone 16e with the following note.

              Horizontal / vertical :

              Mobile phone held horizontal, then the keyboard remains, a search with text input is possible. Keyboard surface large and comfortable. However, if I turn it vertically, the keyboard disappears.

              Mobile phone vertically then the keyboard only flickers very briefly and disappears again, no input possible, but I then turn it horizontally and tap on search, the keyboard appears as described above.

              Size of the mobile phone display:

              • 6.1" (on iPhone 16e)

              In horizontal, the keyboard seems to fit for the display.

              In vertical it looks like the same layout of the display for the keyboard should be done but this does not fit for vertical at all...

              Note:

              What is noticeable is that in the "standard display" so without display zoom the MRA menu behaves very restlessly when turning so jumps and the keyboard behaves optically quiet when turning...

              VG Hubert
              Info Beta Test "Next App" dazu die Hardware .
              iPad 9. Gen iOS 26.2 / iPhone 16e iOS 26.2 / iPhone Xr iOS 18.7.3 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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              • Nick Carthewundefined Nick Carthew

                @CD130 said in Disappearing keyboard issue:

                Nice found!! This is indeed the cause! 👏

                One swallow doesn’t make a summer the same as one test result isn’t conclusive. See my and @Rob-Verhoeff test results below using iOS 18.

                CD130undefined Offline
                CD130undefined Offline
                CD130
                Valued contributor
                wrote on last edited by
                #16

                @Nick-Carthew Wish it was summer already 😋 You have to admit these are pretty solid findings, right? I am seeing the same issue here as well on a 16 pro with iOS 26.1.

                The adventure starts where the plans end | READY TO >> RACE 🧡

                Nick Carthewundefined 1 Reply Last reply
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                • CD130undefined CD130

                  @Nick-Carthew Wish it was summer already 😋 You have to admit these are pretty solid findings, right? I am seeing the same issue here as well on a 16 pro with iOS 26.1.

                  Nick Carthewundefined Offline
                  Nick Carthewundefined Offline
                  Nick Carthew
                  RouteXpert
                  wrote on last edited by
                  #17

                  @CD130 But the master ninja himself (Corjan) cannot reproduce it with iOS 26.
                  ‘Tis a strange one.

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox BJ8

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                  • Siepermann- Ronaldundefined Offline
                    Siepermann- Ronaldundefined Offline
                    Siepermann- Ronald
                    wrote on last edited by
                    #18

                    Corjan visited me today at my home and after his visit this problem is resolved. I now have the latest version nobody else has 😃

                    c779acd5-7c96-4e67-9807-9050b69804a8-image.jpeg

                    Rob Verhoeffundefined 1 Reply Last reply
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                    • Hubert Thoringundefined Offline
                      Hubert Thoringundefined Offline
                      Hubert Thoring
                      Valued contributor
                      wrote on last edited by Hubert Thoring
                      #19

                      Have fun testing👍🍀

                      VG Hubert
                      Info Beta Test "Next App" dazu die Hardware .
                      iPad 9. Gen iOS 26.2 / iPhone 16e iOS 26.2 / iPhone Xr iOS 18.7.3 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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                      • Hubert Thoringundefined Offline
                        Hubert Thoringundefined Offline
                        Hubert Thoring
                        Valued contributor
                        wrote on last edited by
                        #20

                        @Corjan-Meijerink : V5.0.1 - 429 I would also test it, it's just an offer. But I don't know how it works outside of the beta test ..., keep your fingers crossed 👍

                        VG Hubert
                        Info Beta Test "Next App" dazu die Hardware .
                        iPad 9. Gen iOS 26.2 / iPhone 16e iOS 26.2 / iPhone Xr iOS 18.7.3 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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                        • Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #21

                          We’d need a very long cable for that @Hubert-Thoring No worries, will be in beta shortly.

                          @Siepermann-Ronald thanks for helping out! 🙂

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                          • Siepermann- Ronaldundefined Siepermann- Ronald

                            Corjan visited me today at my home and after his visit this problem is resolved. I now have the latest version nobody else has 😃

                            c779acd5-7c96-4e67-9807-9050b69804a8-image.jpeg

                            Rob Verhoeffundefined Offline
                            Rob Verhoeffundefined Offline
                            Rob Verhoeff
                            Alpha tester
                            wrote on last edited by
                            #22

                            @Siepermann-Ronald said in Disappearing keyboard issue:

                            I now have the latest version nobody else has 😃

                            c779acd5-7c96-4e67-9807-9050b69804a8-image.jpeg

                            Not anymore 😉

                            BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                            iOS on iPhone 13 & 16 (mounted on Quadlock)
                            Apple CarPlay in VW T-Roc (wired)
                            Routelab on MacBook Air & iMac (Tahoe & Ventura)

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                            • Hubert Thoringundefined Offline
                              Hubert Thoringundefined Offline
                              Hubert Thoring
                              Valued contributor
                              wrote on last edited by
                              #23

                              Thank you the error is now fixed with the upgrade to MRA 5.0.1-430.

                              Thank you !!!!!

                              VG Hubert
                              Info Beta Test "Next App" dazu die Hardware .
                              iPad 9. Gen iOS 26.2 / iPhone 16e iOS 26.2 / iPhone Xr iOS 18.7.3 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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