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Disappearing keyboard issue

Scheduled Pinned Locked Moved [App-Beta] Problems, Bugs and other Issues
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  • Hubert Thoring
    Hubert Thoring
    Hubert Thoring
    Valued contributor
    wrote on last edited by Hubert Thoring
    #2

    Sorry, I know I'm not supposed to write for friends, but a friend @Klaus-29 just told me that he's working now after he reset the setting of the text display to "default". For some users the display is too small, and they then set it to "Larger text" maybe that should be checked.

    He can reproduce it on both iPhones

    • IPhone 12 und 15 mit 26.1

    32b254da-a7bf-477f-90a7-79aa32b8e691.jpeg

    VG Hubert
    iPad 9. G iOS 27.2.0/iPhone 16e iOS 27.2.0/ iPhone Xr iOS 18.7.11 / PC Win11 /
    ❗️MRA & BMW Cradel & Remotek One & Navi Halter3D Druck Senkrecht ❗️

    Rob Verhoeff 1 Reply Last reply
    0
    • Hubert Thoring
      Hubert Thoring
      Hubert Thoring
      Valued contributor
      wrote on last edited by Hubert Thoring
      #3

      @Corjan-Meijerink, I tested it again with the display zoom myself on my new 16e with iOS 26.1. The keyboard disappears... at "Larger text" and jumps back to the menu s. Picture, and is at "Standard" again okay and as it should be.

      Image at - "Larger text"

      @Corjan-Meijerink , ich habe das mit dem Anzeigezoom noch einmal selbst an meinem neue 16e mit iOS 26.1 getestet. Die Tastatur verschwindet… bei „Größerer Text“ und springt zurück zum Menü s. Bild, und ist bei „Standart“ wieder okay und so wie es sein soll.

      Bild bei - „Größerer Text“

      IMG_4936.png

      VG Hubert
      iPad 9. G iOS 27.2.0/iPhone 16e iOS 27.2.0/ iPhone Xr iOS 18.7.11 / PC Win11 /
      ❗️MRA & BMW Cradel & Remotek One & Navi Halter3D Druck Senkrecht ❗️

      1 Reply Last reply
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      • Hubert Thoring
        Hubert Thoring
        Hubert Thoring
        Valued contributor
        wrote on last edited by Hubert Thoring
        #4

        The display zoom "Larger text" on the iPhone is probably used by older users, I myself with (65Y) still have it on standard, but for many of the older users maybe from 55Y this is not really enough in everyday life anymore.. ?! It takes until the right glasses fit the nose.!!!

        Good that @Klaus-29 It could limit !!!

        VG Hubert
        iPad 9. G iOS 27.2.0/iPhone 16e iOS 27.2.0/ iPhone Xr iOS 18.7.11 / PC Win11 /
        ❗️MRA & BMW Cradel & Remotek One & Navi Halter3D Druck Senkrecht ❗️

        1 Reply Last reply
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        • Hubert Thoring Hubert Thoring

          Sorry, I know I'm not supposed to write for friends, but a friend @Klaus-29 just told me that he's working now after he reset the setting of the text display to "default". For some users the display is too small, and they then set it to "Larger text" maybe that should be checked.

          He can reproduce it on both iPhones

          • IPhone 12 und 15 mit 26.1

          32b254da-a7bf-477f-90a7-79aa32b8e691.jpeg

          Rob Verhoeff
          Rob Verhoeff
          Rob Verhoeff
          Alpha tester
          wrote on last edited by Rob Verhoeff
          #5
          This post is deleted!
          1 Reply Last reply
          0
          • Hubert Thoring
            Hubert Thoring
            Hubert Thoring
            Valued contributor
            wrote on last edited by
            #6

            Nicht die Schriftgröße sondern den Anzeigezoom bitte mal testen !!!!!

            Not the font size but the display zoom please test !!!!!

            IMG_4937.jpeg

            VG Hubert
            iPad 9. G iOS 27.2.0/iPhone 16e iOS 27.2.0/ iPhone Xr iOS 18.7.11 / PC Win11 /
            ❗️MRA & BMW Cradel & Remotek One & Navi Halter3D Druck Senkrecht ❗️

            Rob Verhoeff 1 Reply Last reply
            0
            • CD130
              CD130
              CD130
              Valued contributor
              wrote on last edited by
              #7

              Nice found!! This is indeed the cause! 👏

              The adventure starts where the plans end | READY TO >> RACE 🧡

              Nick Carthew 1 Reply Last reply
              1
              • Hubert Thoring Hubert Thoring

                Nicht die Schriftgröße sondern den Anzeigezoom bitte mal testen !!!!!

                Not the font size but the display zoom please test !!!!!

                IMG_4937.jpeg

                Rob Verhoeff
                Rob Verhoeff
                Rob Verhoeff
                Alpha tester
                wrote on last edited by
                #8

                @Hubert-Thoring I admit, in that mode that setting does indeed mess up the keyboard! I’m glad I don’t use that setting 😉

                1 Reply Last reply
                1
                • Nick Carthew
                  Nick Carthew
                  Nick Carthew
                  RouteXpert
                  wrote on last edited by
                  #9

                  No problem iPhone 11 with iOS 18.6.2 Display zoom set to larger text.

                  IMG_5234.png

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox BJ8

                  Rob Verhoeff 1 Reply Last reply
                  0
                  • Nick Carthew Nick Carthew

                    No problem iPhone 11 with iOS 18.6.2 Display zoom set to larger text.

                    IMG_5234.png

                    Rob Verhoeff
                    Rob Verhoeff
                    Rob Verhoeff
                    Alpha tester
                    wrote on last edited by
                    #10

                    @Nick-Carthew Also not on the 13 (18.7.2). I’m guessing it’s not so much the device, but the iOS version. On the 16 I can’t go back anymore.

                    1 Reply Last reply
                    0
                    • CD130 CD130

                      Nice found!! This is indeed the cause! 👏

                      Nick Carthew
                      Nick Carthew
                      Nick Carthew
                      RouteXpert
                      wrote on last edited by
                      #11

                      @CD130 said in Disappearing keyboard issue:

                      Nice found!! This is indeed the cause! 👏

                      One swallow doesn’t make a summer the same as one test result isn’t conclusive. See my and @Rob-Verhoeff test results below using iOS 18.

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox BJ8

                      CD130 1 Reply Last reply
                      0
                      • Hubert Thoring
                        Hubert Thoring
                        Hubert Thoring
                        Valued contributor
                        wrote on last edited by
                        #12

                        @Nick-Carthew @Corjan-Meijerink

                        It is apparently an iOS 26.1 topic because with my iPhone Xr with current iOS 18.7.2 I have not been able to find any problem.

                        VG Hubert
                        iPad 9. G iOS 27.2.0/iPhone 16e iOS 27.2.0/ iPhone Xr iOS 18.7.11 / PC Win11 /
                        ❗️MRA & BMW Cradel & Remotek One & Navi Halter3D Druck Senkrecht ❗️

                        1 Reply Last reply
                        0
                        • Corjan Meijerink
                          Corjan Meijerink
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #13

                          Even on iOS 26.1 I don’t have the issue 😓
                          I hate this issue.

                          At least we have some pointers I guess.

                          @Hubert-Thoring sharing this information is obviously a different category 😉 Thanks!

                          I’ve been in touch with @Klaus-29 today using the support channels

                          MotoCon 1 Reply Last reply
                          1
                          • Corjan Meijerink Corjan Meijerink

                            Even on iOS 26.1 I don’t have the issue 😓
                            I hate this issue.

                            At least we have some pointers I guess.

                            @Hubert-Thoring sharing this information is obviously a different category 😉 Thanks!

                            I’ve been in touch with @Klaus-29 today using the support channels

                            MotoCon
                            MotoCon
                            MotoCon
                            Alpha tester
                            wrote on last edited by
                            #14

                            @Corjan-Meijerink said in Disappearing keyboard issue:

                            I hate this issue.

                            Yeah, I can imagine that...! 😉

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                            1 Reply Last reply
                            1
                            • Hubert Thoring
                              Hubert Thoring
                              Hubert Thoring
                              Valued contributor
                              wrote on last edited by Hubert Thoring
                              #15

                              Just tested it again, selection "Display zoom" on the iPhone 16e with the following note.

                              Horizontal / vertical :

                              Mobile phone held horizontal, then the keyboard remains, a search with text input is possible. Keyboard surface large and comfortable. However, if I turn it vertically, the keyboard disappears.

                              Mobile phone vertically then the keyboard only flickers very briefly and disappears again, no input possible, but I then turn it horizontally and tap on search, the keyboard appears as described above.

                              Size of the mobile phone display:

                              • 6.1" (on iPhone 16e)

                              In horizontal, the keyboard seems to fit for the display.

                              In vertical it looks like the same layout of the display for the keyboard should be done but this does not fit for vertical at all...

                              Note:

                              What is noticeable is that in the "standard display" so without display zoom the MRA menu behaves very restlessly when turning so jumps and the keyboard behaves optically quiet when turning...

                              VG Hubert
                              iPad 9. G iOS 27.2.0/iPhone 16e iOS 27.2.0/ iPhone Xr iOS 18.7.11 / PC Win11 /
                              ❗️MRA & BMW Cradel & Remotek One & Navi Halter3D Druck Senkrecht ❗️

                              1 Reply Last reply
                              0
                              • Nick Carthew Nick Carthew

                                @CD130 said in Disappearing keyboard issue:

                                Nice found!! This is indeed the cause! 👏

                                One swallow doesn’t make a summer the same as one test result isn’t conclusive. See my and @Rob-Verhoeff test results below using iOS 18.

                                CD130
                                CD130
                                CD130
                                Valued contributor
                                wrote on last edited by
                                #16

                                @Nick-Carthew Wish it was summer already 😋 You have to admit these are pretty solid findings, right? I am seeing the same issue here as well on a 16 pro with iOS 26.1.

                                The adventure starts where the plans end | READY TO >> RACE 🧡

                                Nick Carthew 1 Reply Last reply
                                0
                                • CD130 CD130

                                  @Nick-Carthew Wish it was summer already 😋 You have to admit these are pretty solid findings, right? I am seeing the same issue here as well on a 16 pro with iOS 26.1.

                                  Nick Carthew
                                  Nick Carthew
                                  Nick Carthew
                                  RouteXpert
                                  wrote on last edited by
                                  #17

                                  @CD130 But the master ninja himself (Corjan) cannot reproduce it with iOS 26.
                                  ‘Tis a strange one.

                                  Always willing to help if I can.
                                  Triumph Tiger 1200 XRT called Tina.
                                  MRA Navigation Next and SilverFox BJ8

                                  1 Reply Last reply
                                  0
                                  • Siepermann- Ronald
                                    Siepermann- Ronald
                                    Siepermann- Ronald
                                    wrote on last edited by
                                    #18

                                    Corjan visited me today at my home and after his visit this problem is resolved. I now have the latest version nobody else has 😃

                                    c779acd5-7c96-4e67-9807-9050b69804a8-image.jpeg

                                    Rob Verhoeff 1 Reply Last reply
                                    1
                                    • Hubert Thoring
                                      Hubert Thoring
                                      Hubert Thoring
                                      Valued contributor
                                      wrote on last edited by Hubert Thoring
                                      #19

                                      Have fun testing👍🍀

                                      VG Hubert
                                      iPad 9. G iOS 27.2.0/iPhone 16e iOS 27.2.0/ iPhone Xr iOS 18.7.11 / PC Win11 /
                                      ❗️MRA & BMW Cradel & Remotek One & Navi Halter3D Druck Senkrecht ❗️

                                      1 Reply Last reply
                                      0
                                      • Hubert Thoring
                                        Hubert Thoring
                                        Hubert Thoring
                                        Valued contributor
                                        wrote on last edited by
                                        #20

                                        @Corjan-Meijerink : V5.0.1 - 429 I would also test it, it's just an offer. But I don't know how it works outside of the beta test ..., keep your fingers crossed 👍

                                        VG Hubert
                                        iPad 9. G iOS 27.2.0/iPhone 16e iOS 27.2.0/ iPhone Xr iOS 18.7.11 / PC Win11 /
                                        ❗️MRA & BMW Cradel & Remotek One & Navi Halter3D Druck Senkrecht ❗️

                                        1 Reply Last reply
                                        0
                                        • Corjan Meijerink
                                          Corjan Meijerink
                                          Corjan Meijerink
                                          Developer
                                          wrote on last edited by
                                          #21

                                          We’d need a very long cable for that @Hubert-Thoring No worries, will be in beta shortly.

                                          @Siepermann-Ronald thanks for helping out! 🙂

                                          1 Reply Last reply
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