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  4. MyRoute app is consuming loads of phone battery in background

MyRoute app is consuming loads of phone battery in background

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Scharrerundefined Thomas Scharrer

    Hi,

    I noticed that the MyRoute app is consuming loads of phone battery in background even when the app is not in use.
    On average MyRoute app is using about 30% of my phone battery per day and I am not even using it, this is rather extreme in my opinion and exceeds by far all other apps I have on my phone.

    Do others have the same experience and what can be done about this expect deleting the app?

    Regards,
    Thomas

    Marinus van Deudekomundefined Offline
    Marinus van Deudekomundefined Offline
    Marinus van Deudekom
    Valued contributor
    wrote last edited by
    #3

    @Thomas-Scharrer Hi Thomas since you didn't state your phone brand here's my advice for Android devices.
    Everytime I quit MRA I force the app manually to shut down. Then there's no background consumption off power

    Honda Goldwing GL1500,
    Honda Silverwing GL 650
    DMD2 T865X 8 inch Android tablet using MRA next for navigation
    Garmin XT (almost in the cupboard)
    Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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    • Nomko Nomdenundefined Nomko Nomden

      My main question is: did you updated the MRA Next app on your phone? The latest update fixed a lot regarding the battery consumption.

      And furthermore, what brand/model phone are you using?

      I used to have the same issue, battery drained till the point my phone even went off. Also my phone got really warm using the Next app. This is why i never used in on my motor, most cazes only in car and connected to a phone charger (in the car).

      But now i noticed that my battery isn't drained out that much any longer and my phone keeps a bit cooler as well.

      Thomas Scharrerundefined Offline
      Thomas Scharrerundefined Offline
      Thomas Scharrer
      wrote last edited by
      #4

      @Nomko-Nomden
      Thanks for your comments, I have checked now and there is no update available.
      I am using an iPhone 15.

      @Marinus-van-Deudekom
      Thanks for the advice, I have actually tried this also on my iPhone to quit the app completely when looking into the battery consumption its seems that it is still using battery? Not sure how this is even possible

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      • Thomas Scharrerundefined Thomas Scharrer

        Hi,

        I noticed that the MyRoute app is consuming loads of phone battery in background even when the app is not in use.
        On average MyRoute app is using about 30% of my phone battery per day and I am not even using it, this is rather extreme in my opinion and exceeds by far all other apps I have on my phone.

        Do others have the same experience and what can be done about this expect deleting the app?

        Regards,
        Thomas

        CD130undefined Offline
        CD130undefined Offline
        CD130
        Valued contributor
        wrote last edited by
        #5

        @Thomas-Scharrer I had the same problem with the latest public version of MRA. I’m now testing a new beta in which this issue is fixed, so just a little patience.

        As a temporary solution, you can completely close the app on your phone: To completely close the MRA app on your iPhone, open the App Switcher by swiping up from the bottom of the screen and pausing in the middle (or double-press the Home button if your iPhone has one), then swipe left or right to find the MRA app and swipe its preview card up off the screen, this fully shuts the app down until you reopen it.

        The adventure starts where the plans end | READY TO >> RACE 🧡

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        • CD130undefined Offline
          CD130undefined Offline
          CD130
          Valued contributor
          wrote last edited by
          #6

          Oh! I see that a public version has already been launched!!

          https://forum.myrouteapp.com/topic/9882/new-update-4.4.1

          The adventure starts where the plans end | READY TO >> RACE 🧡

          Thomas Scharrerundefined 1 Reply Last reply
          0
          • CD130undefined CD130

            Oh! I see that a public version has already been launched!!

            https://forum.myrouteapp.com/topic/9882/new-update-4.4.1

            Thomas Scharrerundefined Offline
            Thomas Scharrerundefined Offline
            Thomas Scharrer
            wrote last edited by
            #7

            @CD130 thanks a lot, will test it

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            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote last edited by
              #8

              The update with battery improvements was mainly 4.4.0.
              I do not expect a lot of difference with 4.4.1 😉

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              • Thomas Scharrerundefined Thomas Scharrer

                Hi,

                I noticed that the MyRoute app is consuming loads of phone battery in background even when the app is not in use.
                On average MyRoute app is using about 30% of my phone battery per day and I am not even using it, this is rather extreme in my opinion and exceeds by far all other apps I have on my phone.

                Do others have the same experience and what can be done about this expect deleting the app?

                Regards,
                Thomas

                Bart De Medtsundefined Offline
                Bart De Medtsundefined Offline
                Bart De Medts
                Alpha tester
                wrote last edited by
                #9

                @Thomas-Scharrer Is your location set to “Always”? Just change it to “While using the app.” This doesn’t affect the user experience, only battery usage.

                🏍️ Motorcycle: DMD-T665 + SilverFox controller
                🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

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                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote last edited by Corjan Meijerink
                  #10

                  @Bart-De-Medts That's definitely not true.
                  When location is not required (you aren't tracking or navigating) the location should not be used. The permission therefore does not impact battery usage at all.

                  Edit: changing from "Always" to "While using the app" does influence the experience as location won't work when the app is in the background. As soon as you lock your screen or view another app, the tracking / navigation won't work.

                  Bart De Medtsundefined 1 Reply Last reply
                  1
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Bart-De-Medts That's definitely not true.
                    When location is not required (you aren't tracking or navigating) the location should not be used. The permission therefore does not impact battery usage at all.

                    Edit: changing from "Always" to "While using the app" does influence the experience as location won't work when the app is in the background. As soon as you lock your screen or view another app, the tracking / navigation won't work.

                    Bart De Medtsundefined Offline
                    Bart De Medtsundefined Offline
                    Bart De Medts
                    Alpha tester
                    wrote last edited by
                    #11

                    @Thomas-Scharrer My message was based on personal user experience. If @Corjan-Meijerink contradicts my claim, then my message should be considered false. Who would know better than the man who programmed the app? 😉 Personally, I’ll keep experimenting with location set to “Always” or “While using the app” and see what works best.

                    🏍️ Motorcycle: DMD-T665 + SilverFox controller
                    🚗 Car: iPhone 15 Pro with wireless Apple CarPlay

                    Thomas Scharrerundefined 1 Reply Last reply
                    0
                    • Bart De Medtsundefined Bart De Medts

                      @Thomas-Scharrer My message was based on personal user experience. If @Corjan-Meijerink contradicts my claim, then my message should be considered false. Who would know better than the man who programmed the app? 😉 Personally, I’ll keep experimenting with location set to “Always” or “While using the app” and see what works best.

                      Thomas Scharrerundefined Offline
                      Thomas Scharrerundefined Offline
                      Thomas Scharrer
                      wrote last edited by
                      #12

                      @Bart-De-Medts I have also noticed earlier that navigation is not working propery when always on is not enabeled

                      CD130undefined 1 Reply Last reply
                      1
                      • Thomas Scharrerundefined Thomas Scharrer

                        @Bart-De-Medts I have also noticed earlier that navigation is not working propery when always on is not enabeled

                        CD130undefined Offline
                        CD130undefined Offline
                        CD130
                        Valued contributor
                        wrote last edited by
                        #13

                        @Thomas-Scharrer You noticed it in this battery settings menu, right?
                        IMG_0047.jpeg

                        The adventure starts where the plans end | READY TO >> RACE 🧡

                        Corjan Meijerinkundefined 1 Reply Last reply
                        0
                        • CD130undefined CD130

                          @Thomas-Scharrer You noticed it in this battery settings menu, right?
                          IMG_0047.jpeg

                          Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote last edited by
                          #14

                          @CD130 if that happens there is an issue. It definitely is not normal or expected behavior.

                          Please create a support ticket if it happens including the logs and indicate if you were navigating / tracking / using CarPlay. If the last applies, share what you did once you arrived at the destination / stopped the navigation.

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