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  4. Unable to calculate route

Unable to calculate route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Rob Kelleyundefined Rob Kelley

    Hi
    I was out on a ride today, I stopped for coffee and when I tried to start the nav I got a msg saying 'no internet, go offline' which I did, I then got this msg saying it couldn't route offline and I needed to go online!
    I had to use the TomTom app to get me out of trouble
    I thought this should work offline, why this experience?
    Yes I have offline maps downloaded on the device.
    Thanks.
    MRA Nav Error.JPG

    Marinus van Deudekomundefined Offline
    Marinus van Deudekomundefined Offline
    Marinus van Deudekom
    RouteXperts
    wrote on last edited by
    #3

    @Rob-Kelley hi Rob
    Did you have synchronise on for this route

    Honda Goldwing GL1500,
    Honda Silverwing GL 650
    DMD2 T865X 8 inch Android tablet using MRA next for navigation
    Garmin XT (almost in the cupboard)
    Samsung S20FE mounted on a Quadlock and using Android Auto in my car

    Rob Kelleyundefined 1 Reply Last reply
    0
    • Marinus van Deudekomundefined Marinus van Deudekom

      @Rob-Kelley hi Rob
      Did you have synchronise on for this route

      Rob Kelleyundefined Offline
      Rob Kelleyundefined Offline
      Rob Kelley
      wrote on last edited by
      #4

      @Marinus-van-Deudekom it wasn't a route, I picked a favorite to ride to.

      GSA1250
      HD Sport Glide
      XT500 x 2

      Marinus van Deudekomundefined 1 Reply Last reply
      0
      • Rob Kelleyundefined Rob Kelley

        @Marinus-van-Deudekom it wasn't a route, I picked a favorite to ride to.

        Marinus van Deudekomundefined Offline
        Marinus van Deudekomundefined Offline
        Marinus van Deudekom
        RouteXperts
        wrote on last edited by
        #5

        @Rob-Kelley That is why it didn't work. As far as I know you need to have an active internet for such a trip.

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT (almost in the cupboard)
        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

        Adrian Avramundefined 1 Reply Last reply
        0
        • Marinus van Deudekomundefined Marinus van Deudekom

          @Rob-Kelley That is why it didn't work. As far as I know you need to have an active internet for such a trip.

          Adrian Avramundefined Offline
          Adrian Avramundefined Offline
          Adrian Avram
          wrote on last edited by
          #6

          @Marinus-van-Deudekom said in Unable to calculate route:

          you need to have an active internet for such a trip

          So you are saying that if you don't have internet you are lost ... Then the app is useless ... What's the point of having offline maps then ?

          Best regards,
          Adrian

          Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
          MyRoute-APP (Planner+Navigation, GOLD Lifetime)
          Honda NC750X (2021) with CHIGEE Aio-5 Play

          Marinus van Deudekomundefined 1 Reply Last reply
          1
          • Adrian Avramundefined Adrian Avram

            @Marinus-van-Deudekom said in Unable to calculate route:

            you need to have an active internet for such a trip

            So you are saying that if you don't have internet you are lost ... Then the app is useless ... What's the point of having offline maps then ?

            Marinus van Deudekomundefined Offline
            Marinus van Deudekomundefined Offline
            Marinus van Deudekom
            RouteXperts
            wrote on last edited by
            #7

            @Adrian-Avram I was wrong.
            Just tested it and with no internet I was able to let the app calculate a route to one of my favourites. So I don't know why it didn't work for Rob

            Honda Goldwing GL1500,
            Honda Silverwing GL 650
            DMD2 T865X 8 inch Android tablet using MRA next for navigation
            Garmin XT (almost in the cupboard)
            Samsung S20FE mounted on a Quadlock and using Android Auto in my car

            Rob Kelleyundefined 1 Reply Last reply
            1
            • Marinus van Deudekomundefined Marinus van Deudekom

              @Adrian-Avram I was wrong.
              Just tested it and with no internet I was able to let the app calculate a route to one of my favourites. So I don't know why it didn't work for Rob

              Rob Kelleyundefined Offline
              Rob Kelleyundefined Offline
              Rob Kelley
              wrote on last edited by
              #8

              @Marinus-van-Deudekom it doesn't do it all the time, it's random.

              GSA1250
              HD Sport Glide
              XT500 x 2

              Marinus van Deudekomundefined 1 Reply Last reply
              0
              • Rob Kelleyundefined Rob Kelley

                @Marinus-van-Deudekom it doesn't do it all the time, it's random.

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                RouteXperts
                wrote on last edited by
                #9

                @Rob-Kelley then my best guess is... shi... happens 🙂

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT (almost in the cupboard)
                Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                Rob Kelleyundefined 1 Reply Last reply
                0
                • Marinus van Deudekomundefined Marinus van Deudekom

                  @Rob-Kelley then my best guess is... shi... happens 🙂

                  Rob Kelleyundefined Offline
                  Rob Kelleyundefined Offline
                  Rob Kelley
                  wrote on last edited by Rob Kelley
                  #10

                  @Marinus-van-Deudekom I just put mine into flightmode and get the same error again.

                  GSA1250
                  HD Sport Glide
                  XT500 x 2

                  Rob Kelleyundefined 1 Reply Last reply
                  0
                  • Rob Kelleyundefined Rob Kelley

                    @Marinus-van-Deudekom I just put mine into flightmode and get the same error again.

                    Rob Kelleyundefined Offline
                    Rob Kelleyundefined Offline
                    Rob Kelley
                    wrote on last edited by
                    #11

                    @Rob-Kelley interestingly, I just updated my offline maps and now it seems ok, time will tell.

                    GSA1250
                    HD Sport Glide
                    XT500 x 2

                    Leike Lodiersundefined 1 Reply Last reply
                    0
                    • Rob Kelleyundefined Rob Kelley

                      @Rob-Kelley interestingly, I just updated my offline maps and now it seems ok, time will tell.

                      Leike Lodiersundefined Offline
                      Leike Lodiersundefined Offline
                      Leike Lodiers
                      wrote on last edited by
                      #12

                      @Rob-Kelley Did you set youre settings to off-line

                      Van Zumo 550 naar Navigator V naar Carpe iter V4b met MRA

                      Rob Kelleyundefined 1 Reply Last reply
                      0
                      • Leike Lodiersundefined Leike Lodiers

                        @Rob-Kelley Did you set youre settings to off-line

                        Rob Kelleyundefined Offline
                        Rob Kelleyundefined Offline
                        Rob Kelley
                        wrote on last edited by
                        #13

                        @Leike-Lodiers what do you mean?
                        MRA suggested Offline when I had no data signal, then it gave the error I posted.

                        GSA1250
                        HD Sport Glide
                        XT500 x 2

                        Leike Lodiersundefined 1 Reply Last reply
                        0
                        • Rob Kelleyundefined Rob Kelley

                          @Leike-Lodiers what do you mean?
                          MRA suggested Offline when I had no data signal, then it gave the error I posted.

                          Leike Lodiersundefined Offline
                          Leike Lodiersundefined Offline
                          Leike Lodiers
                          wrote on last edited by
                          #14

                          @Rob-Kelley in the app settings and then functional you need to set you're setting to offline navigation. Did you download the offline maps you want to use. It looks like when you update the offline cards this setting is set to off.

                          Van Zumo 550 naar Navigator V naar Carpe iter V4b met MRA

                          Rob Kelleyundefined 1 Reply Last reply
                          0
                          • Leike Lodiersundefined Leike Lodiers

                            @Rob-Kelley in the app settings and then functional you need to set you're setting to offline navigation. Did you download the offline maps you want to use. It looks like when you update the offline cards this setting is set to off.

                            Rob Kelleyundefined Offline
                            Rob Kelleyundefined Offline
                            Rob Kelley
                            wrote on last edited by
                            #15

                            @Leike-Lodiers Yes I have offline maps downloaded on the device.

                            GSA1250
                            HD Sport Glide
                            XT500 x 2

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