Unable to calculate route
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wrote on 3 Apr 2025, 17:45 last edited by Rob Kelley 4 Mar 2025, 17:47
Hi
I was out on a ride today, I stopped for coffee and when I tried to start the nav I got a msg saying 'no internet, go offline' which I did, I then got this msg saying it couldn't route offline and I needed to go online!
I had to use the TomTom app to get me out of trouble
I thought this should work offline, why this experience?
Yes I have offline maps downloaded on the device.
Thanks.
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Hi
I was out on a ride today, I stopped for coffee and when I tried to start the nav I got a msg saying 'no internet, go offline' which I did, I then got this msg saying it couldn't route offline and I needed to go online!
I had to use the TomTom app to get me out of trouble
I thought this should work offline, why this experience?
Yes I have offline maps downloaded on the device.
Thanks.
wrote on 3 Apr 2025, 18:00 last edited by Adrian Avram 4 Mar 2025, 18:01@Rob-Kelley happened to me yesterday, I drove for 20 km on the highway and the app couldnt do a route calculation ....
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Hi
I was out on a ride today, I stopped for coffee and when I tried to start the nav I got a msg saying 'no internet, go offline' which I did, I then got this msg saying it couldn't route offline and I needed to go online!
I had to use the TomTom app to get me out of trouble
I thought this should work offline, why this experience?
Yes I have offline maps downloaded on the device.
Thanks.
@Rob-Kelley hi Rob
Did you have synchronise on for this route -
@Rob-Kelley hi Rob
Did you have synchronise on for this routewrote on 3 Apr 2025, 18:11 last edited by@Marinus-van-Deudekom it wasn't a route, I picked a favorite to ride to.
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@Marinus-van-Deudekom it wasn't a route, I picked a favorite to ride to.
@Rob-Kelley That is why it didn't work. As far as I know you need to have an active internet for such a trip.
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@Rob-Kelley That is why it didn't work. As far as I know you need to have an active internet for such a trip.
wrote on 3 Apr 2025, 18:21 last edited by@Marinus-van-Deudekom said in Unable to calculate route:
you need to have an active internet for such a trip
So you are saying that if you don't have internet you are lost ... Then the app is useless ... What's the point of having offline maps then ?
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@Marinus-van-Deudekom said in Unable to calculate route:
you need to have an active internet for such a trip
So you are saying that if you don't have internet you are lost ... Then the app is useless ... What's the point of having offline maps then ?
@Adrian-Avram I was wrong.
Just tested it and with no internet I was able to let the app calculate a route to one of my favourites. So I don't know why it didn't work for Rob -
@Adrian-Avram I was wrong.
Just tested it and with no internet I was able to let the app calculate a route to one of my favourites. So I don't know why it didn't work for Robwrote on 3 Apr 2025, 18:39 last edited by@Marinus-van-Deudekom it doesn't do it all the time, it's random.
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@Marinus-van-Deudekom it doesn't do it all the time, it's random.
@Rob-Kelley then my best guess is... shi... happens
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@Rob-Kelley then my best guess is... shi... happens
wrote on 3 Apr 2025, 19:16 last edited by Rob Kelley 4 Mar 2025, 19:30@Marinus-van-Deudekom I just put mine into flightmode and get the same error again.
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@Marinus-van-Deudekom I just put mine into flightmode and get the same error again.
wrote on 3 Apr 2025, 19:29 last edited by@Rob-Kelley interestingly, I just updated my offline maps and now it seems ok, time will tell.
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@Rob-Kelley interestingly, I just updated my offline maps and now it seems ok, time will tell.
wrote on 4 Apr 2025, 07:50 last edited by@Rob-Kelley Did you set youre settings to off-line
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@Rob-Kelley Did you set youre settings to off-line
wrote on 4 Apr 2025, 07:52 last edited by@Leike-Lodiers what do you mean?
MRA suggested Offline when I had no data signal, then it gave the error I posted. -
@Leike-Lodiers what do you mean?
MRA suggested Offline when I had no data signal, then it gave the error I posted.wrote on 4 Apr 2025, 07:59 last edited by@Rob-Kelley in the app settings and then functional you need to set you're setting to offline navigation. Did you download the offline maps you want to use. It looks like when you update the offline cards this setting is set to off.
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@Rob-Kelley in the app settings and then functional you need to set you're setting to offline navigation. Did you download the offline maps you want to use. It looks like when you update the offline cards this setting is set to off.
wrote on 4 Apr 2025, 19:24 last edited by@Leike-Lodiers Yes I have offline maps downloaded on the device.
