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Language issues

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • undefined Offline
    undefined Offline
    René Zuber
    wrote on 17 Jan 2025, 22:03 last edited by
    #1

    Hello I have the following issue:
    I wanted to use German as app language as well overall.
    The language setting are in German but the app is still showing it in English.
    I also tried to reinstall the app but with the same behavior. Any ideas how I can solve it?

    undefined undefined 2 Replies Last reply 17 Jan 2025, 23:27
    0
    • undefined René Zuber
      17 Jan 2025, 22:03

      Hello I have the following issue:
      I wanted to use German as app language as well overall.
      The language setting are in German but the app is still showing it in English.
      I also tried to reinstall the app but with the same behavior. Any ideas how I can solve it?

      undefined Offline
      undefined Offline
      Jörgen
      Instructor
      wrote on 17 Jan 2025, 23:27 last edited by Jörgen
      #2

      @René-Zuber Hi, which phone are you using? And which OS? Is your phone on German settings?

      Hardware
      iPhone 12 pro (iOS 17.0.2)
      Oukitel RT3 (Andr. 12)
      Samsung Galaxy XCover 4 (Andr. 9 Pie)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      For more information, click here

      undefined 1 Reply Last reply 30 Jan 2025, 19:48
      0
      • undefined Jörgen
        17 Jan 2025, 23:27

        @René-Zuber Hi, which phone are you using? And which OS? Is your phone on German settings?

        undefined Offline
        undefined Offline
        René Zuber
        wrote on 30 Jan 2025, 19:48 last edited by
        #3

        @Jörgen
        Hi Jörgen I am using an iPhone 11 Pro Max and the language is set into German..
        Any ideas how au can fix the issue?

        undefined 1 Reply Last reply 30 Jan 2025, 22:53
        0
        • undefined René Zuber
          30 Jan 2025, 19:48

          @Jörgen
          Hi Jörgen I am using an iPhone 11 Pro Max and the language is set into German..
          Any ideas how au can fix the issue?

          undefined Offline
          undefined Offline
          Jörgen
          Instructor
          wrote on 30 Jan 2025, 22:53 last edited by
          #4

          @René-Zuber

          Stehen deine Kontoeinstellungen auf Deutsch?

          screen344.jpg

          Hardware
          iPhone 12 pro (iOS 17.0.2)
          Oukitel RT3 (Andr. 12)
          Samsung Galaxy XCover 4 (Andr. 9 Pie)
          Wireless CarPlay mit (Elebest C650)
          Wired CarPlay (SEAT Arona - 2021)
          For more information, click here

          undefined 1 Reply Last reply 31 Jan 2025, 22:32
          0
          • undefined Jörgen
            30 Jan 2025, 22:53

            @René-Zuber

            Stehen deine Kontoeinstellungen auf Deutsch?

            screen344.jpg

            undefined Offline
            undefined Offline
            René Zuber
            wrote on 31 Jan 2025, 22:32 last edited by
            #5

            @Jörgen ja es ist auf deutsch eingestellt, die iOS Version lautet 18.2.1

            1 Reply Last reply
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            • undefined Offline
              undefined Offline
              Jörgen
              Instructor
              wrote on 1 Feb 2025, 08:43 last edited by
              #6

              @René-Zuber Dann schau mal in der App in den Einstellungen bei Standortberechtigungen (oder App Sprache), ob dort bevorzugte Sprache auf Deutsch steht.
              Wenn das alles auf Deutsch steht, bitte mal über Konto verwalten, Menu, Unterstützung, dann mit + ein Ticket beim Support erstellen.

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              undefined 1 Reply Last reply 1 Feb 2025, 18:34
              0
              • undefined René Zuber
                17 Jan 2025, 22:03

                Hello I have the following issue:
                I wanted to use German as app language as well overall.
                The language setting are in German but the app is still showing it in English.
                I also tried to reinstall the app but with the same behavior. Any ideas how I can solve it?

                undefined Offline
                undefined Offline
                Dirk Kevin K.
                wrote on 1 Feb 2025, 18:21 last edited by
                #7

                Guten Abend @René-Zuber ,

                schau mal in Einstellungen / App / MyRoute-app
                Bevorzugte Sprache

                IMG_5753.jpeg

                iPhone 15 Pro (iOS 18.4.1)

                iPad Pro (iPadOS 18.4.1)

                MyRoute-APP (4.3.9 - 395), All-Lifetime)
                Honda NC750S DCT / Carpuride W502 / Garmin XT
                BMW F800R / Carpuride W702B / Navigator VI
                SENA 50S / Cardo Packtalk Edge

                1 Reply Last reply
                0
                • undefined Jörgen
                  1 Feb 2025, 08:43

                  @René-Zuber Dann schau mal in der App in den Einstellungen bei Standortberechtigungen (oder App Sprache), ob dort bevorzugte Sprache auf Deutsch steht.
                  Wenn das alles auf Deutsch steht, bitte mal über Konto verwalten, Menu, Unterstützung, dann mit + ein Ticket beim Support erstellen.

                  undefined Offline
                  undefined Offline
                  René Zuber
                  wrote on 1 Feb 2025, 18:34 last edited by
                  #8

                  @Jörgen hallo Jörgen, ja diese Einträge sind alle auch auf deutsch eingestellt..somit werde ich ein Ticket erstellen..Danke und lieben Gruss René

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                  ACTIVE USERS
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                  Jörgen
                  2 days ago
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                  René Zuber
                  1 Feb 2025, 18:34
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                  Dirk Kevin K.
                  1 Feb 2025, 18:21
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