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Problem with export to MyDrive

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • undefined Offline
    undefined Offline
    Walter Inacker
    wrote on 7 Apr 2024, 22:41 last edited by
    #1

    Hello, I have a problem with exporting the routes in MyDrive.

    This has always worked great in the past, but unfortunately it no longer works properly. I set up the TomTom map and then export the route to MyDrive using “save as”.
    The route is also displayed in the MyDrive account. If you want to open it, all waypoints have disappeared.

    The route no longer appears on the TomTom Go app.

    Am I making a mistake when exporting or has an error crept in here?

    Best regards

    undefined undefined 2 Replies Last reply 8 Apr 2024, 07:41
    0
    • undefined Walter Inacker
      7 Apr 2024, 22:41

      Hello, I have a problem with exporting the routes in MyDrive.

      This has always worked great in the past, but unfortunately it no longer works properly. I set up the TomTom map and then export the route to MyDrive using “save as”.
      The route is also displayed in the MyDrive account. If you want to open it, all waypoints have disappeared.

      The route no longer appears on the TomTom Go app.

      Am I making a mistake when exporting or has an error crept in here?

      Best regards

      undefined Offline
      undefined Offline
      Reinhard-32
      wrote on 8 Apr 2024, 07:41 last edited by
      #2

      @Walter-Inacker For this you should use the Mydrive website. On the website the route must be new calculated and than synchronized with the app.

      Kindly regards
      Reinhard

      ZumoXT, Zumo 590, Montana 700i and Mac

      1 Reply Last reply
      0
      • undefined Offline
        undefined Offline
        M. Schrijver
        Valued contributor
        wrote on 8 Apr 2024, 17:03 last edited by
        #3

        TomTom Go does not support via- and waypoints. It is only track based.

        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

        undefined 1 Reply Last reply 8 Apr 2024, 18:36
        0
        • undefined Walter Inacker
          7 Apr 2024, 22:41

          Hello, I have a problem with exporting the routes in MyDrive.

          This has always worked great in the past, but unfortunately it no longer works properly. I set up the TomTom map and then export the route to MyDrive using “save as”.
          The route is also displayed in the MyDrive account. If you want to open it, all waypoints have disappeared.

          The route no longer appears on the TomTom Go app.

          Am I making a mistake when exporting or has an error crept in here?

          Best regards

          undefined Offline
          undefined Offline
          Herko ter Horst
          wrote on 8 Apr 2024, 17:09 last edited by
          #4

          @Walter-Inacker For me, that's how it has always worked: when using Save as -> TomTom MyDrive from MRA, you just get the track in MyDrive (now: Plan.TomTom.com).

          To get the track to sync with the TomTom Go app, I've always had to change something about it in MyDrive (the name or just disable/enable the synchronisation), although syncing with my TomTom navigation device worked without that step.

          undefined 1 Reply Last reply 8 Apr 2024, 19:30
          0
          • undefined M. Schrijver
            8 Apr 2024, 17:03

            TomTom Go does not support via- and waypoints. It is only track based.

            undefined Offline
            undefined Offline
            Con Hennekens
            Alpha tester
            wrote on 8 Apr 2024, 18:36 last edited by
            #5

            @M-Schrijver said in Problem with export to MyDrive:

            omTom Go does not support via- and waypoints. It is only track based.

            That's pretty worthless... I assume the GO app is a free but limited offer?

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            undefined 1 Reply Last reply 9 Apr 2024, 16:54
            0
            • undefined Herko ter Horst
              8 Apr 2024, 17:09

              @Walter-Inacker For me, that's how it has always worked: when using Save as -> TomTom MyDrive from MRA, you just get the track in MyDrive (now: Plan.TomTom.com).

              To get the track to sync with the TomTom Go app, I've always had to change something about it in MyDrive (the name or just disable/enable the synchronisation), although syncing with my TomTom navigation device worked without that step.

              undefined Offline
              undefined Offline
              Walter Inacker
              wrote on 8 Apr 2024, 19:30 last edited by
              #6

              @Herko-ter-Horst That works perfectly, thank you for the tip

              1 Reply Last reply
              0
              • undefined Con Hennekens
                8 Apr 2024, 18:36

                @M-Schrijver said in Problem with export to MyDrive:

                omTom Go does not support via- and waypoints. It is only track based.

                That's pretty worthless... I assume the GO app is a free but limited offer?

                undefined Offline
                undefined Offline
                M. Schrijver
                Valued contributor
                wrote on 9 Apr 2024, 16:54 last edited by
                #7

                @Con-Hennekens
                Why is it worthless?

                What is better?
                A route with 100 waypoints which are all mandatory and needed to get the TomTom follow the exact route. And the Waypoints needs to be skipped manual when missed.

                Or.

                A track based route (with voice guideance) which always exactly does as intended by the GPX file. But no waypoints at all? And absolute no hassle when riding. Just drive and the TomTom fixes all your mistakes without user interference

                In my opnion it would be a very good idea that Garmin users are gonna use TomTom Go or TomTom Rider for at least a year and then give their opnion. The TomTom software is much better than people realize. It is definitely the more easy one to learn.

                Yes, the lack of via-, waypoint support can be negative sometimes. But how many waypoints do you really need in a route? Normally no more than a few.
                Set those waypoints as a favorite in your list of favorites and the icon appears on the screen when you reach that location. Just like a normal waypoint

                Garmin and TomTom are two differents worlds. Both have their strength and weaknesses. Bot are very mature devices/apps. You need to get used to both. That is for sure

                (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                undefined 1 Reply Last reply 9 Apr 2024, 17:37
                1
                • undefined M. Schrijver
                  9 Apr 2024, 16:54

                  @Con-Hennekens
                  Why is it worthless?

                  What is better?
                  A route with 100 waypoints which are all mandatory and needed to get the TomTom follow the exact route. And the Waypoints needs to be skipped manual when missed.

                  Or.

                  A track based route (with voice guideance) which always exactly does as intended by the GPX file. But no waypoints at all? And absolute no hassle when riding. Just drive and the TomTom fixes all your mistakes without user interference

                  In my opnion it would be a very good idea that Garmin users are gonna use TomTom Go or TomTom Rider for at least a year and then give their opnion. The TomTom software is much better than people realize. It is definitely the more easy one to learn.

                  Yes, the lack of via-, waypoint support can be negative sometimes. But how many waypoints do you really need in a route? Normally no more than a few.
                  Set those waypoints as a favorite in your list of favorites and the icon appears on the screen when you reach that location. Just like a normal waypoint

                  Garmin and TomTom are two differents worlds. Both have their strength and weaknesses. Bot are very mature devices/apps. You need to get used to both. That is for sure

                  undefined Offline
                  undefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote on 9 Apr 2024, 17:37 last edited by
                  #8

                  @M-Schrijver, Waypoints are needed for a multitude of reasons. I think it makes no sense needing to explain that on a routeplanner forum 😉 Riding a track simply is no real navigation if you ask me.

                  In my opinion it would be a very good idea that Garmin users are gonna use TomTom Go or TomTom Rider for at least a year

                  I am not turning one disaster into another, thank you. Mind you, this is coming from a former Garmin adept.

                  Garmin and TomTom are two differents worlds.

                  Oh, I know, believe me. There is a third world however. It's called MyRoute-app Navigation Next 😉 I most certainly do NOT need to get used to TomTom, neither Garmin. The latter of which I think I quit had the hang of, until Navigation (Previous) obsoleted it.

                  Listen I don't want to take this discussion any further than this. MyRoute-app has enormous benefits for all types of navigation. Let's keep it at that.

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                  undefined 1 Reply Last reply 9 Apr 2024, 19:10
                  0
                  • undefined Con Hennekens
                    9 Apr 2024, 17:37

                    @M-Schrijver, Waypoints are needed for a multitude of reasons. I think it makes no sense needing to explain that on a routeplanner forum 😉 Riding a track simply is no real navigation if you ask me.

                    In my opinion it would be a very good idea that Garmin users are gonna use TomTom Go or TomTom Rider for at least a year

                    I am not turning one disaster into another, thank you. Mind you, this is coming from a former Garmin adept.

                    Garmin and TomTom are two differents worlds.

                    Oh, I know, believe me. There is a third world however. It's called MyRoute-app Navigation Next 😉 I most certainly do NOT need to get used to TomTom, neither Garmin. The latter of which I think I quit had the hang of, until Navigation (Previous) obsoleted it.

                    Listen I don't want to take this discussion any further than this. MyRoute-app has enormous benefits for all types of navigation. Let's keep it at that.

                    undefined Offline
                    undefined Offline
                    GT JWR
                    Valued contributor
                    wrote on 9 Apr 2024, 19:10 last edited by
                    #9

                    @Con-Hennekens as true as the comments about MyRoute-app are, until MRA is able to get the battery drain issue (yes, I know it is a Garmin/Here related issue) under control, the app is pretty pointless to use. As you know, this is a very well documented issue. I know the MRA Team is actively working on it, and I really hope they succeed. Until then, other apps such as TomTom very much become reality.

                    As for the routeplanner, can't say enough good about it - very easy to use, plan, import/export, etc....if the app can step up its game to compliment the planner flawlessly, no other nav app would be necessary. However, until then.....

                    undefined 1 Reply Last reply 10 Apr 2024, 06:50
                    1
                    • undefined GT JWR
                      9 Apr 2024, 19:10

                      @Con-Hennekens as true as the comments about MyRoute-app are, until MRA is able to get the battery drain issue (yes, I know it is a Garmin/Here related issue) under control, the app is pretty pointless to use. As you know, this is a very well documented issue. I know the MRA Team is actively working on it, and I really hope they succeed. Until then, other apps such as TomTom very much become reality.

                      As for the routeplanner, can't say enough good about it - very easy to use, plan, import/export, etc....if the app can step up its game to compliment the planner flawlessly, no other nav app would be necessary. However, until then.....

                      undefined Offline
                      undefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote on 10 Apr 2024, 06:50 last edited by
                      #10

                      @GT-JWR said in Problem with export to MyDrive:

                      Until then, other apps such as TomTom very much become reality.

                      Yes, that is a potential deal breaker for some devices indeed, and it is very much so on MRA's collective mind I think. But if I was to switch to something else, it would definitely NOT be an app that does not understand waypoints 😉

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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