Karte nicht sichtbar
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@Corjan-Meijerink this subject has come up before without a resolution as far as I have seen. Is there an official statement somewhere that shows what is or is not supported?
@RetiredWingMan as indicated by the App / Play store. If you cannot download the app, your phone is not supported.
However, besides the specific Android version or minimum requirements there are some other demands such as graphic rendering engines (for the map). Sometimes our dependencies are updated and things break for very old devices
@Marschel that is why the Play store indicates it can be downloaded but after downloading, a specific component shows issues. Another phone with Android 6 might work just fine.
However, we know the issue is not strictly related to (old) Android versions. I am therefore researching the issue and hope to come up with a solution.
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@Corjan-Meijerink
Hello Corjan,
Thanks for your quick answers.
Then I'm probably very lucky to have an old cell phone that no longer works with the Android version.
Ok, then after 7 years it's probably time for a new cell phone. -
@Corjan-Meijerink
Hello Corjan,
Thanks for your quick answers.
Then I'm probably very lucky to have an old cell phone that no longer works with the Android version.
Ok, then after 7 years it's probably time for a new cell phone.@Marschel After 7 years, I'd consider the phone to have served you well!
All jokes aside, I am still researching the issue to see if we can fix the issue. It seems to have a higher chance of occurring on older devices but is not strictly limited to them
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@Marschel After 7 years, I'd consider the phone to have served you well!
All jokes aside, I am still researching the issue to see if we can fix the issue. It seems to have a higher chance of occurring on older devices but is not strictly limited to them
@Corjan-Meijerink thank you for looking into the issue. I use my old S7 Android 8 phone as a backup to my S20 Android 13. Cheers!
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@Corjan-Meijerink
Hello Corjan
Now I have a new cell phone, again a Motorola, the g84 5G model with Android 13.
The cards are now visible again
Now the maps are visible again and I was able to test the navigation for the first time.
In short, I'm thrilled and will continue testing. -
@RetiredWingMan as indicated by the App / Play store. If you cannot download the app, your phone is not supported.
However, besides the specific Android version or minimum requirements there are some other demands such as graphic rendering engines (for the map). Sometimes our dependencies are updated and things break for very old devices
@Marschel that is why the Play store indicates it can be downloaded but after downloading, a specific component shows issues. Another phone with Android 6 might work just fine.
However, we know the issue is not strictly related to (old) Android versions. I am therefore researching the issue and hope to come up with a solution.
@Corjan-Meijerink ja, das wรคre schรถn. Mein Blackview BV9100 ist jetzt leider auch betroffen. Vor dem 15. Mรคrz 2024 hat alles normal funktioniert. Jetzt das Phรคnomen mit den nicht sichtbaren Karte. Android 9. Ich hoffe auf eine Lรถsung und, dass ich mir deshalb kein neues Handy kaufen muss.
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@Corjan-Meijerink ja, das wรคre schรถn. Mein Blackview BV9100 ist jetzt leider auch betroffen. Vor dem 15. Mรคrz 2024 hat alles normal funktioniert. Jetzt das Phรคnomen mit den nicht sichtbaren Karte. Android 9. Ich hoffe auf eine Lรถsung und, dass ich mir deshalb kein neues Handy kaufen muss.
Hallo,
bei mir das gleiche bei beiden Telefonen die ich rein als Navi nutze, beide Android 9.
Schรถne รberraschung zu Saisonbeginn.
Kann das gefixt werden oder sind wir wirklich gezwungen, nun neue Telefone zu kaufen?
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Hallo,
bei mir das gleiche bei beiden Telefonen die ich rein als Navi nutze, beide Android 9.
Schรถne รberraschung zu Saisonbeginn.
Kann das gefixt werden oder sind wir wirklich gezwungen, nun neue Telefone zu kaufen?
@Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!
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@Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!
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@Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!
@Corjan-Meijerink Ich habe das Update auf meinem BV9100 installiert - leider ohne Erfolg. Auch Deinstallation und neu installieren hat nicht geholfen. Cache lรถschen ebenfalls nicht.
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@Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!
Same problem here. Galaxy active tab 2, Android 9. Fully equipped on my bike with Brodit holder, Carpe Iter controller. Completely useless at the moment. Hope there wil come a solution soon. Is there a possibility to install an older version?
Br, Eric
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@Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!
@Corjan-Meijerink my Samsung S7 Android 8 does not show the maps.
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Update for Android is available! This solves the issue that older versions were not loading maps
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Update for Android is available! This solves the issue that older versions were not loading maps
you are the best! works again on my both devices with Android 9.
Thank you so much for quickly fixing the problem.
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@Christian-Schrenk we are working on some improvements regarding backwards compatibility. Expecting a beta version this week!
@Corjan-Meijerink YES YES YES My old Samsung S8 with Android 9 and One UI Version 1.0 is running Again.
Thanks a lot, Corjan.
Greetings
Ronni -
@Christian-Schrenk @Ronni thanks for the update!
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@Christian-Schrenk @Ronni thanks for the update!
@Corjan-Meijerink, no, thank YOU for the update...
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@Corjan-Meijerink, no, thank YOU for the update...
@Con-Hennekens hahahah, thanks
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Update for Android is available! This solves the issue that older versions were not loading maps
@Corjan-Meijerink Vielen Dank, auch mein BV9100 zeigt die Karten nun wieder an!
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Update for Android is available! This solves the issue that older versions were not loading maps
@Corjan-Meijerink said in Karte nicht sichtbar:
Update for Android is available! This solves the issue that older versions were not loading maps
what is now minimum android version ? i am using samsung active 2 and get feeling support will end soon.