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  4. Different and missing information in a PDF vs the web interface

Different and missing information in a PDF vs the web interface

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • h5jacobsson.us Offline
    h5jacobsson.us Offline
    h5jacobsson.us
    wrote on last edited by
    #1

    When 'Save as' PDF the resulting pdf has different & missing information. Am I doing something wrong? Or, is it an issue with the software? Please see the pdf file - Missing name in waypoint #17. Also incorrect distances and times starting with waypoint #11. There are more inconsistencies later in the pdf as well.

    Screenshot_Web interface.jpg Screenshot_PDF.jpg

    Rob Verhoeff 1 Reply Last reply
    0
    • h5jacobsson.us h5jacobsson.us

      When 'Save as' PDF the resulting pdf has different & missing information. Am I doing something wrong? Or, is it an issue with the software? Please see the pdf file - Missing name in waypoint #17. Also incorrect distances and times starting with waypoint #11. There are more inconsistencies later in the pdf as well.

      Screenshot_Web interface.jpg Screenshot_PDF.jpg

      Rob Verhoeff Offline
      Rob Verhoeff Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #2

      @h5jacobsson-us Can't tell you what's happening here. I tried the same with some of my own routes. Pdf's showing the correct info.

      Can you share this route with us? Make sure the route is public before sharing the url.

      🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
      📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
      🚙 Apple CarPlay in VW T-Roc
      💻 Routelab on MacBook Air & iMac (Tahoe & Ventura)

      h5jacobsson.us 1 Reply Last reply
      0
      • Albert van den Elsen Offline
        Albert van den Elsen Offline
        Albert van den Elsen
        RouteXpert
        wrote on last edited by
        #3

        Can you share your route with us?
        Make it public and send us the link so we can take a look at it.

        iPhone 15,
        Carpuride W702 Pro
        Sena 20S EVO headset
        Harley Davidson Road King M8

        1 Reply Last reply
        0
        • Rob Verhoeff Rob Verhoeff

          @h5jacobsson-us Can't tell you what's happening here. I tried the same with some of my own routes. Pdf's showing the correct info.

          Can you share this route with us? Make sure the route is public before sharing the url.

          h5jacobsson.us Offline
          h5jacobsson.us Offline
          h5jacobsson.us
          wrote on last edited by
          #4

          @Rob-Verhoeff & @Albert-van-den-Elsen

          Thanks for helping. Here is the whole route - https://www.myrouteapp.com/en/social/route/8786357?mode=share

          Over time I have made a lot of changes to the route. Maybe this has something to do with the errors.

          Rob Verhoeff 2 Replies Last reply
          0
          • h5jacobsson.us h5jacobsson.us

            @Rob-Verhoeff & @Albert-van-den-Elsen

            Thanks for helping. Here is the whole route - https://www.myrouteapp.com/en/social/route/8786357?mode=share

            Over time I have made a lot of changes to the route. Maybe this has something to do with the errors.

            Rob Verhoeff Offline
            Rob Verhoeff Offline
            Rob Verhoeff
            Alpha tester
            wrote on last edited by
            #5

            @h5jacobsson-us On my end, the translation to PDF does exactly the same as with you. I am curious though why you've made it into one route. Why didn't you divide the route into daily stages?

            🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
            📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
            🚙 Apple CarPlay in VW T-Roc
            💻 Routelab on MacBook Air & iMac (Tahoe & Ventura)

            1 Reply Last reply
            0
            • h5jacobsson.us h5jacobsson.us

              @Rob-Verhoeff & @Albert-van-den-Elsen

              Thanks for helping. Here is the whole route - https://www.myrouteapp.com/en/social/route/8786357?mode=share

              Over time I have made a lot of changes to the route. Maybe this has something to do with the errors.

              Rob Verhoeff Offline
              Rob Verhoeff Offline
              Rob Verhoeff
              Alpha tester
              wrote on last edited by Rob Verhoeff
              #6

              @h5jacobsson-us A smart comment from @CD130 led us to the following solution: the character set of the website that take care of the translation into a pdf doesn't support the special characters in the street names. If you rename points 17, 26, and 35 to a street name without diacritics, then the translation to the PDF works fine.

              Scherm­afbeelding 2024-03-30 om 10.44.30.png

              🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
              📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
              🚙 Apple CarPlay in VW T-Roc
              💻 Routelab on MacBook Air & iMac (Tahoe & Ventura)

              Albert van den Elsen 1 Reply Last reply
              1
              • Rob Verhoeff Rob Verhoeff

                @h5jacobsson-us A smart comment from @CD130 led us to the following solution: the character set of the website that take care of the translation into a pdf doesn't support the special characters in the street names. If you rename points 17, 26, and 35 to a street name without diacritics, then the translation to the PDF works fine.

                Scherm­afbeelding 2024-03-30 om 10.44.30.png

                Albert van den Elsen Offline
                Albert van den Elsen Offline
                Albert van den Elsen
                RouteXpert
                wrote on last edited by Albert van den Elsen
                #7

                @Rob-Verhoeff Well found! 👍 This is indeed the solution.
                Just change the special character to a same normal letter! After this change the street name is shown in the PDF.
                e.g. Point 17
                Světlé >> Svetle

                24bb9fee-b690-438f-b805-c1498935c62e-image.png

                iPhone 15,
                Carpuride W702 Pro
                Sena 20S EVO headset
                Harley Davidson Road King M8

                1 Reply Last reply
                0
                • h5jacobsson.us Offline
                  h5jacobsson.us Offline
                  h5jacobsson.us
                  wrote on last edited by
                  #8

                  Thank you for your help. Renaming the waypoints did help with the missing items. It didn't help with the incorrect distances though. Up to point 10 it's fine then it becomes incorrect. This to me is a bigger problem than the missing names. If anyone has an idea how to correct it, I would be grateful.

                  As far as it being one route. I will divide the route into dailies, once I have decided the final route. I like to keep it one long route while planning as I find it easier to change and it gives me the total distance and time.

                  Screenshot 2024-03-31_Web.png

                  Screenshot 2024-03-31_PDF.png

                  1 Reply Last reply
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