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Seasonal Closures - App versus Planner Problem?

[Beta] Problems, Bugs and other Issues
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  • Dave J 0
    Dave J 0 last edited by 11 Oct 2023, 20:16

    @Corjan-Meijerink I know this was discussed in a previous thread (sorry, I cannot find that) but I am still confused by the toggle for seasonal closures being red in ‘Allowed Roads” when I have NOT selected ‘Disable Seasonal Closures’. This does not seem right as I would have expected the toggle to be green in this instance.

    Screenshot_20231011-132252.jpeg Screenshot_20231011-132324.jpeg

    Sorry for raising this again but this does not seem right.

    Kind Regards. Help where I can.
    Ducati Multistrada V4 Rally
    iPhone 15 Pro
    Chigee AIO-5 Play
    Google Pixel 6 Pro - mounted on SP Connect Plus
    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

    Corjan Meijerink 1 Reply Last reply 12 Oct 2023, 07:31 Reply Quote 0
    • Corjan Meijerink
      Corjan Meijerink administrator @Dave J 0 last edited by Corjan Meijerink 12 Oct 2023, 07:34 12 Oct 2023, 07:31

      @Dave-J-0 I truly understand the confusion.
      To be fair, the website is more confusing. Yet, that’s what people are used to.

      “Disable seasonal closures” means that if activated you ARE allowed to drive over seasonally closed roads. If deactivated, you aren’t allowed.

      The app doesn’t show “Disable seasonal closures” but just “Seasonal closure” (like the other allowed roads).
      If checked, seasonal closures are therefore allowed (which means not disabled for the website). If unchecked, they aren’t allowed (and thus disabled in the website logic).

      Confusing: yes 🙂
      Incorrect: no

      I’d prefer to change the website to be honest (but people are so used to how it is) 😉

      Edit: the app shows what is allowed, which inverts the logic.

      Herko ter Horst Jörgen Dave J 0 3 Replies Last reply 12 Oct 2023, 08:09 Reply Quote 0
      • Herko ter Horst
        Herko ter Horst @Corjan Meijerink last edited by Herko ter Horst 12 Oct 2023, 07:45 12 Oct 2023, 07:44

        @Corjan-Meijerink perhaps it would be an option to change the website so all current "Avoid" options become "Allowed" options. That would make it match up with the app exactly. People can then uncheck the road types they don't want to use, like in the app.

        Currently, the double "negative" ("Avoid"+"Disable", which makes seasonal closures allowed) is already very confusing, regardless of how the app does it, and even more confusing because the app does the opposite.

        1 Reply Last reply Reply Quote 0
        • Jörgen
          Jörgen Instructor @Corjan Meijerink last edited by 12 Oct 2023, 08:04

          @Corjan-Meijerink Just add one word, name it "Seasonal closure allowed" with a check box on the web, the answer could only be yes or no.

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          Con Hennekens 1 Reply Last reply 12 Oct 2023, 09:01 Reply Quote 0
          • Dave J 0
            Dave J 0 @Corjan Meijerink last edited by Dave J 0 12 Oct 2023, 08:19 12 Oct 2023, 08:09

            @Corjan-Meijerink totally understand what you are saying. Changing the website would be my preferred option as work is needed downstream to reflect the app. I agree with @Jörgen with having an 'Allowed Road' approach to reflect the app. Just makes more sense.

            Furthermore, I also meant to say that in the screenshots that I have not selected 'Disable Seasonal Closures' but the app selection says that seasonal closures are not allowed - in other words 'disabled'. Surely this is wrong.

            Kind Regards. Help where I can.
            Ducati Multistrada V4 Rally
            iPhone 15 Pro
            Chigee AIO-5 Play
            Google Pixel 6 Pro - mounted on SP Connect Plus
            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

            1 Reply Last reply Reply Quote 0
            • Corjan Meijerink
              Corjan Meijerink administrator last edited by 12 Oct 2023, 08:43

              I agree with you all 🙂
              The enabling / disable of a "disable" setting which is then change to an "allowed" setting is hard to understand.

              I'll see what we can do in the website.
              Might add the extra word in the app.

              @Dave-J-0 said in Seasonal Closures - App versus Planner Problem?:

              not selected 'Disable Seasonal Closures' but the app selection says that seasonal closures are not allowed

              And that is indeed correct.
              Not selected "Disable seasonal closures" means that the disabling is disabled => thus seasonal closures are avoided by default => therefore not allowed 🙂

              richtea999 1 Reply Last reply 12 Oct 2023, 10:21 Reply Quote 0
              • Con Hennekens
                Con Hennekens @Jörgen last edited by 12 Oct 2023, 09:01

                @Jörgen said in Seasonal Closures - App versus Planner Problem?:

                Just add one word, name it "Seasonal closure allowed" with a check box on the web, the answer could only be yes or no.

                If so, you can still debate what it exactly means. Are the closures allowed or is driving through it allowed? Since accounting for closures is the default and have "not allowed" intrinsically in the name the term "disabling" suits better. It is very contradicting to allow driving through a closure while that is intrinsically forbidden.

                The problem is caused by the different intentions. In the webplanner you are planning for a time that can be outside the closure. In th app you are navigating, and only the NOW counts.

                It is a nice discussion, but I think there is no real solution that always works. Using the same wording in the planner and in the app would sure help. Calling the one option "avoid" and the other "allow" already is a contradiction in itself.

                I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                I am just an enthusiastic user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                1 Reply Last reply Reply Quote 0
                • richtea999
                  richtea999 @Corjan Meijerink last edited by richtea999 12 Oct 2023, 10:27 12 Oct 2023, 10:21

                  @Corjan-Meijerink said in Seasonal Closures - App versus Planner Problem?:

                  means that the disabling is disabled

                  Hmm. 😏
                  There must be a better way.

                  'Enable seasonal closures' in both planner and app has got to be the clearest text.

                  And ticked / on is enabled - everyone will understand that double postive.

                  Pre-ticked on will read OK if that's the default - I think it is, but even I'm starting to doubt myself now. 😟 )

                  Dave J 0 1 Reply Last reply 13 Oct 2023, 11:07 Reply Quote 1
                  • Arno 0
                    Arno 0 last edited by 12 Oct 2023, 10:29

                    Or "seasonol closures ignored"?

                    Con Hennekens 1 Reply Last reply 13 Oct 2023, 10:20 Reply Quote 2
                    • Con Hennekens
                      Con Hennekens @Arno 0 last edited by Con Hennekens 13 Oct 2023, 10:21 13 Oct 2023, 10:20

                      @Arno-0, YES! "Ignore closure" enabled/disabled is the clearest wording I think! It intrinsically shows what is default and what enabling exactly does. Good thought!

                      I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                      I am just an enthusiastic user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      1 Reply Last reply Reply Quote 1
                      • Dave J 0
                        Dave J 0 @richtea999 last edited by 13 Oct 2023, 11:07

                        @richtea999 that is the problem I have. I confused myself as to what is selected and what is not. Just messy the way it is at the moment when moving between the planner and the app.

                        Enabled/disabled works for me. Should help new users as well.

                        Kind Regards. Help where I can.
                        Ducati Multistrada V4 Rally
                        iPhone 15 Pro
                        Chigee AIO-5 Play
                        Google Pixel 6 Pro - mounted on SP Connect Plus
                        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                        1 Reply Last reply Reply Quote 0
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