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CarPlay and Android Auto device

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  • Jure Sirena 0undefined Offline
    Jure Sirena 0undefined Offline
    Jure Sirena 0
    wrote on last edited by
    #52

    Reproduced connectivity error 2x more today. Now I am pi*** off at myself to accept the partial refund instead of return

    b75726df-1283-4ec2-8455-3e6cca55656e-image.png

    Jure Sirena 0undefined 1 Reply Last reply
    0
    • Jure Sirena 0undefined Jure Sirena 0

      Reproduced connectivity error 2x more today. Now I am pi*** off at myself to accept the partial refund instead of return

      b75726df-1283-4ec2-8455-3e6cca55656e-image.png

      Jure Sirena 0undefined Offline
      Jure Sirena 0undefined Offline
      Jure Sirena 0
      wrote on last edited by
      #53

      @Jure-Sirena-0 and another notice after being ON for 2 hours - its really hot, and I am in office. Please try this also (I have it on table in cradle) its hot fron/back 😞 If you add hot weather outside i dont have big hopes. I dont have thermal gun or something to check, but its now at at least 40-45C, even plastic chassis holder is hot.

      Defenetly write off for me, will put it up for sale for funny small price

      P.S. currently lost connection again. longer pauses in between causes it

      Tim  Thompsonundefined 2 Replies Last reply
      0
      • Jure Sirena 0undefined Jure Sirena 0

        Nothing changed from yesterday, I start device today, puf in first attempt I get BT sign top right (or middle) but CP wont start, restart device, same.....until I manually click on the device in iphone BT menu to reconnect (it already said connected....)

        I guess I am the lucky one, this device is POS

        Please try your device with iphone locked (screen lock) I might noticed this happens randomly only when phone locked, or leave some pause in between

        Tim  Thompsonundefined Offline
        Tim  Thompsonundefined Offline
        Tim Thompson
        wrote on last edited by
        #54

        @Jure-Sirena-0 said in CarPlay and Android Auto device:

        Nothing changed from yesterday, I start device today, puf in first attempt I get BT sign top right (or middle) but CP wont start, restart device, same.....until I manually click on the device in iphone BT menu to reconnect (it already said connected....)

        I guess I am the lucky one, this device is POS

        Please try your device with iphone locked (screen lock) I might noticed this happens randomly only when phone locked, or leave some pause in between

        I have the screen locked on both my phones when driving this unit. I experience no problems with the screen locked or unlocked.

        1 Reply Last reply
        0
        • Jure Sirena 0undefined Jure Sirena 0

          @Jure-Sirena-0 and another notice after being ON for 2 hours - its really hot, and I am in office. Please try this also (I have it on table in cradle) its hot fron/back 😞 If you add hot weather outside i dont have big hopes. I dont have thermal gun or something to check, but its now at at least 40-45C, even plastic chassis holder is hot.

          Defenetly write off for me, will put it up for sale for funny small price

          P.S. currently lost connection again. longer pauses in between causes it

          Tim  Thompsonundefined Offline
          Tim  Thompsonundefined Offline
          Tim Thompson
          wrote on last edited by
          #55
          This post is deleted!
          1 Reply Last reply
          0
          • Jure Sirena 0undefined Jure Sirena 0

            @Jure-Sirena-0 and another notice after being ON for 2 hours - its really hot, and I am in office. Please try this also (I have it on table in cradle) its hot fron/back 😞 If you add hot weather outside i dont have big hopes. I dont have thermal gun or something to check, but its now at at least 40-45C, even plastic chassis holder is hot.

            Defenetly write off for me, will put it up for sale for funny small price

            P.S. currently lost connection again. longer pauses in between causes it

            Tim  Thompsonundefined Offline
            Tim  Thompsonundefined Offline
            Tim Thompson
            wrote on last edited by Tim Thompson
            #56

            @Jure-Sirena-0 said in CarPlay and Android Auto device:

            @Jure-Sirena-0 and another notice after being ON for 2 hours - its really hot, and I am in office. Please try this also (I have it on table in cradle) its hot fron/back 😞 If you add hot weather outside i dont have big hopes. I dont have thermal gun or something to check, but its now at at least 40-45C, even plastic chassis holder is hot.

            Defenetly write off for me, will put it up for sale for funny small price

            P.S. currently lost connection again. longer pauses in between causes it

            I'd probably be displeased too if I were experiencing your problems.

            I've been running mine all morning to see if there are some heat issues. Nothing so far. The unit is barely warmer than room temp... about what you'd expect with it driving a display this bright. It's just warm enough that you can tell it's on and running.

            I wonder if your phone (or it's settings) might be in play here. Have a custom ROM? Oh wait... It's an iPhone. Never mind. Some relevant settings changed from default?

            Same token with the unit - any relevant settings changed/incorrect?

            Also... I don't know which outfit you bought the unit from, but have you reached out to them for some tech support?

            Only other thing that I might be doing differently... I've been running/powering mine via the USB port. I haven't tried powering mine with the power cable on the back of the mount nor have I tried the supplied power adapter. I don't know what you got there for a power pack. Might want to try either the USB connected to a computer or phone charger or try the supplied power adapter.

            Jure Sirena 0undefined 1 Reply Last reply
            0
            • Tim  Thompsonundefined Tim Thompson

              @Jure-Sirena-0 said in CarPlay and Android Auto device:

              @Jure-Sirena-0 and another notice after being ON for 2 hours - its really hot, and I am in office. Please try this also (I have it on table in cradle) its hot fron/back 😞 If you add hot weather outside i dont have big hopes. I dont have thermal gun or something to check, but its now at at least 40-45C, even plastic chassis holder is hot.

              Defenetly write off for me, will put it up for sale for funny small price

              P.S. currently lost connection again. longer pauses in between causes it

              I'd probably be displeased too if I were experiencing your problems.

              I've been running mine all morning to see if there are some heat issues. Nothing so far. The unit is barely warmer than room temp... about what you'd expect with it driving a display this bright. It's just warm enough that you can tell it's on and running.

              I wonder if your phone (or it's settings) might be in play here. Have a custom ROM? Oh wait... It's an iPhone. Never mind. Some relevant settings changed from default?

              Same token with the unit - any relevant settings changed/incorrect?

              Also... I don't know which outfit you bought the unit from, but have you reached out to them for some tech support?

              Only other thing that I might be doing differently... I've been running/powering mine via the USB port. I haven't tried powering mine with the power cable on the back of the mount nor have I tried the supplied power adapter. I don't know what you got there for a power pack. Might want to try either the USB connected to a computer or phone charger or try the supplied power adapter.

              Jure Sirena 0undefined Offline
              Jure Sirena 0undefined Offline
              Jure Sirena 0
              wrote on last edited by
              #57

              @Tim-Thompson Thx for info.
              I am using chassis cable to USB, its same if I plug it in powerbank or PC or wall charger.
              But I never tried integrated usb port, lets see good idea. Still if you cut power to device its then more about its internal ROM capabilites, regardless of powersource
              ios is official and last 16.3.1

              in the meantime I had reproduced 2x more connectivity loss and I am getting some ideas about it

              1 Reply Last reply
              0
              • Jure Sirena 0undefined Offline
                Jure Sirena 0undefined Offline
                Jure Sirena 0
                wrote on last edited by
                #58

                I am now able to reproduce the error. After the device is off for more then 2-3 hours, preferebly overnight, it losses connection. But phone is still in the device under BT menue as paired, but CP wont start, not even manually

                1. video
                • I left it over night (even on USB power as you can see) and tried to turn it on via device button
                • look at that it wont start......
                • reset the power device starts
                • as expected only BT sign no Carplay...will not even start manualy
                • unpair - pair again it works for next few restarts
                • i turn it off

                https://youtu.be/Sk-4D3UUTsY

                1. video
                • after 4hours i turn it on
                • look at that problem is back....as expected....

                https://youtu.be/GIqCfscijS0

                I am now discussing with supplier to send me last fw....so I can play with this 'demo' device for all of us, it will defenetely not go on bike...

                Tim  Thompsonundefined 1 Reply Last reply
                0
                • Jure Sirena 0undefined Jure Sirena 0

                  I am now able to reproduce the error. After the device is off for more then 2-3 hours, preferebly overnight, it losses connection. But phone is still in the device under BT menue as paired, but CP wont start, not even manually

                  1. video
                  • I left it over night (even on USB power as you can see) and tried to turn it on via device button
                  • look at that it wont start......
                  • reset the power device starts
                  • as expected only BT sign no Carplay...will not even start manualy
                  • unpair - pair again it works for next few restarts
                  • i turn it off

                  https://youtu.be/Sk-4D3UUTsY

                  1. video
                  • after 4hours i turn it on
                  • look at that problem is back....as expected....

                  https://youtu.be/GIqCfscijS0

                  I am now discussing with supplier to send me last fw....so I can play with this 'demo' device for all of us, it will defenetely not go on bike...

                  Tim  Thompsonundefined Offline
                  Tim  Thompsonundefined Offline
                  Tim Thompson
                  wrote on last edited by
                  #59

                  @Jure-Sirena-0 said in CarPlay and Android Auto device:

                  I am now able to reproduce the error. After the device is off for more then 2-3 hours, preferebly overnight, it losses connection. But phone is still in the device under BT menue as paired, but CP wont start, not even manually

                  1. video
                  • I left it over night (even on USB power as you can see) and tried to turn it on via device button
                  • look at that it wont start......
                  • reset the power device starts
                  • as expected only BT sign no Carplay...will not even start manualy
                  • unpair - pair again it works for next few restarts
                  • i turn it off

                  https://youtu.be/Sk-4D3UUTsY

                  1. video
                  • after 4hours i turn it on
                  • look at that problem is back....as expected....

                  https://youtu.be/GIqCfscijS0

                  I am now discussing with supplier to send me last fw....so I can play with this 'demo' device for all of us, it will defenetely not go on bike...

                  I doubt this will make a difference... But noted in your video that you are still powering it via the cradle's power cable. Might want to take the TF card/USB port cover off the left side of the unit and try powering the device using the min-USB port. That's how I've been powering the thing so far.

                  I ran mine again all evening. No issues with function, heat etc.

                  Sorry to hear that you are having these issues. Hopefully the supplier/vendor can provide you with adequate technical support.

                  Jure Sirena 0undefined 1 Reply Last reply
                  0
                  • Tim  Thompsonundefined Tim Thompson

                    @Jure-Sirena-0 said in CarPlay and Android Auto device:

                    I am now able to reproduce the error. After the device is off for more then 2-3 hours, preferebly overnight, it losses connection. But phone is still in the device under BT menue as paired, but CP wont start, not even manually

                    1. video
                    • I left it over night (even on USB power as you can see) and tried to turn it on via device button
                    • look at that it wont start......
                    • reset the power device starts
                    • as expected only BT sign no Carplay...will not even start manualy
                    • unpair - pair again it works for next few restarts
                    • i turn it off

                    https://youtu.be/Sk-4D3UUTsY

                    1. video
                    • after 4hours i turn it on
                    • look at that problem is back....as expected....

                    https://youtu.be/GIqCfscijS0

                    I am now discussing with supplier to send me last fw....so I can play with this 'demo' device for all of us, it will defenetely not go on bike...

                    I doubt this will make a difference... But noted in your video that you are still powering it via the cradle's power cable. Might want to take the TF card/USB port cover off the left side of the unit and try powering the device using the min-USB port. That's how I've been powering the thing so far.

                    I ran mine again all evening. No issues with function, heat etc.

                    Sorry to hear that you are having these issues. Hopefully the supplier/vendor can provide you with adequate technical support.

                    Jure Sirena 0undefined Offline
                    Jure Sirena 0undefined Offline
                    Jure Sirena 0
                    wrote on last edited by
                    #60

                    @Tim-Thompson I tried that port, was same, its easier to continue work in cradle. Now able to reproduce it I think I understand it, and I might even be able to fix it with my (very basic) developer skills

                    Please be so kind and let me know if your setting (by default) is ON or OFF:

                    device settings / bluetooth / paired / 'select your paired iphone' /

                    HFP on or off?
                    A2DP on or off?
                    and the one I am interested in particular SPP on or off?

                    Many thanks

                    Tim  Thompsonundefined 1 Reply Last reply
                    0
                    • Jure Sirena 0undefined Jure Sirena 0

                      @Tim-Thompson I tried that port, was same, its easier to continue work in cradle. Now able to reproduce it I think I understand it, and I might even be able to fix it with my (very basic) developer skills

                      Please be so kind and let me know if your setting (by default) is ON or OFF:

                      device settings / bluetooth / paired / 'select your paired iphone' /

                      HFP on or off?
                      A2DP on or off?
                      and the one I am interested in particular SPP on or off?

                      Many thanks

                      Tim  Thompsonundefined Offline
                      Tim  Thompsonundefined Offline
                      Tim Thompson
                      wrote on last edited by
                      #61

                      @Jure-Sirena-0 said in CarPlay and Android Auto device:

                      @Tim-Thompson I tried that port, was same, its easier to continue work in cradle. Now able to reproduce it I think I understand it, and I might even be able to fix it with my (very basic) developer skills

                      Please be so kind and let me know if your setting (by default) is ON or OFF:

                      device settings / bluetooth / paired / 'select your paired iphone' /

                      HFP on or off?
                      A2DP on or off?
                      and the one I am interested in particular SPP on or off?

                      Many thanks

                      All profiles are set to off on mine.

                      Jure Sirena 0undefined 1 Reply Last reply
                      0
                      • Tim  Thompsonundefined Tim Thompson

                        @Jure-Sirena-0 said in CarPlay and Android Auto device:

                        @Tim-Thompson I tried that port, was same, its easier to continue work in cradle. Now able to reproduce it I think I understand it, and I might even be able to fix it with my (very basic) developer skills

                        Please be so kind and let me know if your setting (by default) is ON or OFF:

                        device settings / bluetooth / paired / 'select your paired iphone' /

                        HFP on or off?
                        A2DP on or off?
                        and the one I am interested in particular SPP on or off?

                        Many thanks

                        All profiles are set to off on mine.

                        Jure Sirena 0undefined Offline
                        Jure Sirena 0undefined Offline
                        Jure Sirena 0
                        wrote on last edited by
                        #62

                        @Tim-Thompson
                        As expected. Before confirming I might found a fix, i will try first few power ups after the night

                        Jure Sirena 0undefined 1 Reply Last reply
                        0
                        • Jure Sirena 0undefined Jure Sirena 0

                          @Tim-Thompson
                          As expected. Before confirming I might found a fix, i will try first few power ups after the night

                          Jure Sirena 0undefined Offline
                          Jure Sirena 0undefined Offline
                          Jure Sirena 0
                          wrote on last edited by
                          #63

                          @Jure-Sirena-0 After 3 days of testing we found out it happens on my iphone 13 Pro while not on my sons Iphone X

                          both are 16.3.1 ios...

                          now this one is tough to crack...

                          1 Reply Last reply
                          0
                          • Tim  Thompsonundefined Offline
                            Tim  Thompsonundefined Offline
                            Tim Thompson
                            wrote on last edited by
                            #64

                            So I've done the permanent install. Wired the power supply into the bikes switched accessories power via this kit...

                            Electrical Connection Update Kit

                            Routed harness to the right side of the bike and installed the power supply there...

                            247657db-2474-45df-aeab-d91d003ced57-image.png

                            34bc0722-9b46-4584-8187-f1b7e599cfd1-image.png

                            Wiring routed up through the backbone of the frame and out the left side...

                            0f57eb23-c302-4418-a3a9-0366676adf51-image.png

                            Display mounted. Phone resides in windshield bag with power routed to it from the USB port.

                            a37ff2d7-59b9-4d65-baaa-c288447aeaf4-image.png

                            The red arrow points to a Chargie...

                            https://chargie.org/

                            As mentioned before... The Chargie manages battery charging and temperature. AFAIK there are generally two ways to get this kind of control... Software which requires rooting the phone and this hardware approach. The Chargie works pretty well for this task.

                            Overall I'm pretty pleased with this setup. The phone (battery/heat/cold/elements) won't get stressed and the CP/AA display works great. I've tried an intercom system with it. Everything pairs and works as expected. As discussed before.. Some had mentioned that they don't like that the display unit doesn't have an internal battery to prevent power cycles/reboots when you start the bike etc. This has absolutely not been a problem. The display unit powers up and reconnects to everything within 30 seconds. If you had a Nav session going before shutdown (say stopping for gas), the route/navigation session is still there when the system reboots and reconnects.

                            The only nit that I've found so far is that the BINIZE unit's firmware version doesn't yet have the Android Auto volume controls. Other "brands" have already provided the firmware update for that. Right now I'm using my iPhone, so it's not a problem. But sooner or later, I'll want to update the firmware.

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