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  4. App crash after route load

App crash after route load

Scheduled Pinned Locked Moved [App-Beta] Problems, Bugs and other Issues
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  • Vlad Popovici 0 Vlad Popovici 0

    I managed to make it reproductible.

    If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

    https://youtube.com/shorts/2cL709bJUtY?feature=share

    The video is Unlisted, tell me when to delete it.

    Other information:
    App version: 3.2.5 - 146
    Phone: Galaxy Z Fold 4
    Android version: 13
    One UI version: 5.0

    Rob Verhoeff
    Rob Verhoeff
    Rob Verhoeff
    Alpha tester
    wrote on last edited by
    #2

    @Vlad-Popovici-0 can't reproduce it on iOS.

    🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
    📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
    🚙 Apple CarPlay in VW T-Roc
    💻 Routelab on MacBook Air & iMac (Golden Gate & Ventura)

    1 Reply Last reply
    0
    • Vlad Popovici 0 Vlad Popovici 0

      I managed to make it reproductible.

      If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

      https://youtube.com/shorts/2cL709bJUtY?feature=share

      The video is Unlisted, tell me when to delete it.

      Other information:
      App version: 3.2.5 - 146
      Phone: Galaxy Z Fold 4
      Android version: 13
      One UI version: 5.0

      Corjan Meijerink
      Corjan Meijerink
      Corjan Meijerink
      Developer
      wrote on last edited by
      #3

      @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

      1 Reply Last reply
      0
      • Tim  Thompson
        Tim  Thompson
        Tim Thompson
        wrote on last edited by
        #4

        Believe this is the same issue discussed in this thread...

        Next closes immediatly when starting a planned route

        MotoCon 1 Reply Last reply
        0
        • Tim  Thompson Tim Thompson

          Believe this is the same issue discussed in this thread...

          Next closes immediatly when starting a planned route

          MotoCon
          MotoCon
          MotoCon
          Alpha tester
          wrote on last edited by
          #5

          @Tim-Thompson, yes that looks exactly the same. The Navigation windows just closes.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

          1 Reply Last reply
          1
          • M. Kulk
            M. Kulk
            M. Kulk
            wrote on last edited by
            #6

            Ik heb het zelfde probleem op de Samsung note 20 ultra. versie 3.2.5-146

            1 Reply Last reply
            1
            • Jaap van Maanen
              Jaap van Maanen
              Jaap van Maanen
              wrote on last edited by
              #7

              It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

              MotoCon 1 Reply Last reply
              0
              • Jaap van Maanen Jaap van Maanen

                It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

                MotoCon
                MotoCon
                MotoCon
                Alpha tester
                wrote on last edited by
                #8

                @Jaap-van-Maanen, Yes, on my devices it also crashes with A to B routes indeed. Very rarely it does not, and if it does not, as long as I keep the app open, loading other routes works fine also. But if I close the app, the trouble starts over again. I cannot put my finger on the exact circumstance when the app does not crash.

                @Corjan-Meijerink said in App crash after route load:

                @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

                It's Friday... found anything yet? 😉

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                1 Reply Last reply
                0
                • Corjan Meijerink
                  Corjan Meijerink
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #9

                  @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                  @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                  'Unfortunately' I'm off the coming week 😉

                  Mike Whitwam MotoCon 2 Replies Last reply
                  2
                  • Corjan Meijerink Corjan Meijerink

                    @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                    @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                    'Unfortunately' I'm off the coming week 😉

                    Mike Whitwam
                    Mike Whitwam
                    Mike Whitwam
                    wrote on last edited by
                    #10

                    @Corjan-Meijerink
                    I have been watching this thread as I am suffering the same issues and glad to see a fix for Android crashing issue is on its way soon. Its been very frustrating having to reload routes and hoping maybe this time it will load!
                    Have a good Xmas everyone 🙂 🍺

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                    1
                    • Rob Verhoeff Rob Verhoeff referenced this topic on
                    • Corjan Meijerink Corjan Meijerink

                      @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                      @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                      'Unfortunately' I'm off the coming week 😉

                      MotoCon
                      MotoCon
                      MotoCon
                      Alpha tester
                      wrote on last edited by
                      #11

                      @Corjan-Meijerink said in App crash after route load:

                      'Unfortunately' I'm off the coming week 😉

                      Bummer... No no, just a joke 😀
                      Glad you found something. I hope it's the same as what happens on my devices. I was so eager to betatest, but as it turned out the crashing issue kept me from doing that completely.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                      1 Reply Last reply
                      0
                      • Travellexxie
                        Travellexxie
                        Travellexxie
                        Valued contributor
                        wrote on last edited by
                        #12

                        Crashes also on a:
                        Huawei Mate 20 Pro
                        EMUI 12.0.0
                        Android 10
                        App: 3.2.5-146

                        Met andere apps maak je een route, met MRA componeer je een route!

                        Ducati Monster 1200 met Garmin Zümo XT
                        Fiat 124 Spider/Camper Dethleffs met Navigation-App op Samsung Tab Active4 Pro
                        MRA Lifetime Gold

                        1 Reply Last reply
                        0
                        • Joce-Doubs
                          Joce-Doubs
                          Joce-Doubs
                          wrote on last edited by
                          #13

                          I Have the same problem Today.
                          I Have Croscall and Android. Last version of Myroute.
                          I can open the route, but when I want to start, the app closes alone.

                          1 Reply Last reply
                          0
                          • Flat Twin Therapy
                            Flat Twin Therapy
                            Flat Twin Therapy
                            wrote on last edited by
                            #14

                            I also have the same crashes when loading a route and trying to start navigation: app crashes.

                            After a couple of tries navigation is possible, but even then after minutes into the ride/route when navigating the app crashes. Not sure if it is the same bug, or a different one.

                            Since January 2024 I started recording some of my rides commuting and touring the R1200RT in The Netherlands:
                            https://youtube.com/@FlatTwinTherapy

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                            0
                            • Corjan Meijerink Corjan Meijerink referenced this topic on

                            Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                            Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                            With your input, this post could be even better 💗

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