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    App crash after route load

    [Beta] Problems, Bugs and other Issues
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    • Vlad Popovici 0
      Vlad Popovici 0 last edited by

      I managed to make it reproductible.

      If you create a route, navigate to it, then load a route and try to navigate to it, will crash.

      https://youtube.com/shorts/2cL709bJUtY?feature=share

      The video is Unlisted, tell me when to delete it.

      Other information:
      App version: 3.2.5 - 146
      Phone: Galaxy Z Fold 4
      Android version: 13
      One UI version: 5.0

      Rob Verhoeff Corjan Meijerink 2 Replies Last reply Reply Quote 0
      • Rob Verhoeff
        Rob Verhoeff @Vlad Popovici 0 last edited by

        @Vlad-Popovici-0 can't reproduce it on iOS.

        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Ventura & Monterey)

        1 Reply Last reply Reply Quote 0
        • Corjan Meijerink
          Corjan Meijerink administrator @Vlad Popovici 0 last edited by

          @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

          1 Reply Last reply Reply Quote 0
          • Tim  Thompson
            Tim Thompson last edited by

            Believe this is the same issue discussed in this thread...

            Next closes immediatly when starting a planned route

            Con Hennekens 1 Reply Last reply Reply Quote 0
            • Con Hennekens
              Con Hennekens @Tim Thompson last edited by

              @Tim-Thompson, yes that looks exactly the same. The Navigation windows just closes.

              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
              I am just an enthusiastic user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              1 Reply Last reply Reply Quote 1
              • M. Kulk
                M. Kulk last edited by

                Ik heb het zelfde probleem op de Samsung note 20 ultra. versie 3.2.5-146

                1 Reply Last reply Reply Quote 1
                • Jaap van Maanen
                  Jaap van Maanen last edited by

                  It even crashes when you start an A to B route. I opened the app several times, then it said it was clearing the cache. It crashed again after the cache was cleared and finally after another attempt I was able to navigate.

                  Con Hennekens 1 Reply Last reply Reply Quote 0
                  • Con Hennekens
                    Con Hennekens @Jaap van Maanen last edited by

                    @Jaap-van-Maanen, Yes, on my devices it also crashes with A to B routes indeed. Very rarely it does not, and if it does not, as long as I keep the app open, loading other routes works fine also. But if I close the app, the trouble starts over again. I cannot put my finger on the exact circumstance when the app does not crash.

                    @Corjan-Meijerink said in App crash after route load:

                    @Vlad-Popovici-0 Thanks a lot! Will test on Android coming week 🙂

                    It's Friday... found anything yet? 😉

                    I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                    I am just an enthusiastic user, and hope you will be one too!

                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                    1 Reply Last reply Reply Quote 0
                    • Corjan Meijerink
                      Corjan Meijerink administrator last edited by

                      @Vlad-Popovici-0 Thanks a lot for the video, it did help a lot. I was able to consequently reproduce the bug.

                      @Con-Hennekens I did not clearly relate to this post but in my last announcement (https://forum.myrouteapp.com/topic/3006/progress-update) I mentioned that our main focus now is resolving this issue! 🎉 The video aided a lot in this process. We aim to release a fix for Android early January! 🙂

                      'Unfortunately' I'm off the coming week 😉

                      Mike Whitwam Con Hennekens 2 Replies Last reply Reply Quote 2
                      • Mike Whitwam
                        Mike Whitwam @Corjan Meijerink last edited by

                        @Corjan-Meijerink
                        I have been watching this thread as I am suffering the same issues and glad to see a fix for Android crashing issue is on its way soon. Its been very frustrating having to reload routes and hoping maybe this time it will load!
                        Have a good Xmas everyone 🙂 🍺

                        1 Reply Last reply Reply Quote 1
                        • Referenced by  Rob Verhoeff Rob Verhoeff 
                        • Con Hennekens
                          Con Hennekens @Corjan Meijerink last edited by

                          @Corjan-Meijerink said in App crash after route load:

                          'Unfortunately' I'm off the coming week 😉

                          Bummer... No no, just a joke 😀
                          Glad you found something. I hope it's the same as what happens on my devices. I was so eager to betatest, but as it turned out the crashing issue kept me from doing that completely.

                          I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                          I am just an enthusiastic user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          1 Reply Last reply Reply Quote 0
                          • Lex.Kloet.RX
                            Lex.Kloet.RX last edited by

                            Crashes also on a:
                            Huawei Mate 20 Pro
                            EMUI 12.0.0
                            Android 10
                            App: 3.2.5-146

                            Geluk/verliefdheid is net als in je broek plassen. Iedereen ziet het alleen jij voelt het.

                            1 Reply Last reply Reply Quote 0
                            • Joce-Doubs
                              Joce-Doubs last edited by

                              I Have the same problem Today.
                              I Have Croscall and Android. Last version of Myroute.
                              I can open the route, but when I want to start, the app closes alone.

                              1 Reply Last reply Reply Quote 0
                              • Flat Twin Therapy
                                Flat Twin Therapy last edited by

                                I also have the same crashes when loading a route and trying to start navigation: app crashes.

                                After a couple of tries navigation is possible, but even then after minutes into the ride/route when navigating the app crashes. Not sure if it is the same bug, or a different one.

                                Since January 2024 I started recording some of my rides commuting and touring the R1200RT in The Netherlands:
                                https://youtube.com/@FlatTwinTherapy

                                1 Reply Last reply Reply Quote 0
                                • Referenced by  Corjan Meijerink Corjan Meijerink 
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