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    Next closes immediatly when starting a planned route

    [Beta] Problems, Bugs and other Issues
    problem android 12 huawei p30 pro
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    • Tim  Thompson
      Tim Thompson last edited by

      I tried clearing that app cache and then retried starting the route. That seemed to work. Don't know if it was a coincidence. But for what it's worth.

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      • Referenced by  Corjan Meijerink Corjan Meijerink 
      • Tim  Thompson
        Tim Thompson last edited by Tim Thompson

        I've upgraded to the latest beta version 3.2.5 - 146. I uninstalled it and reinstalled. Still having the stability issues. In fact, they may have gotten worse. It's now crashing occasionally when going to the menu (upper left) and selecting "Routes". Tried clearing the app cache again. That doesn't seem to be helping (must have been a coincidence before).

        In case it helps...

        • Pixel 5a
        • Android Version 13, Build number TP1A.221105.002
        • MRA Beta Version 3.2.5 - 146
        Corjan Meijerink 1 Reply Last reply Reply Quote 0
        • Corjan Meijerink
          Corjan Meijerink administrator @Tim Thompson last edited by

          @Tim-Thompson Remarkable how this very annoying problem exists for a limited amount of users ๐Ÿ˜ž We will continue researching this coming week! The most annoying part is that we never experienced this issue on any of our Android test devices. We will keep you posted about any progress!

          Tim  Thompson 1 Reply Last reply Reply Quote 0
          • Tim  Thompson
            Tim Thompson @Corjan Meijerink last edited by

            @Corjan-Meijerink

            Another thing I noted... If I really get stuck, I try clearing the app storage. Kind of annoying... But one must do what one must do. So far, this step has worked to get past the issue. However, it may as well be a coincidence too.

            Anyway... For what it's worth.

            Corjan Meijerink 1 Reply Last reply Reply Quote 0
            • Corjan Meijerink
              Corjan Meijerink administrator @Tim Thompson last edited by

              @Tim-Thompson Indeed, for what it is worth ๐Ÿ˜‰ The issue needs to be resolved by us. It's as simple as that!

              Tim  Thompson b0hd1 2 Replies Last reply Reply Quote 0
              • Tim  Thompson
                Tim Thompson @Corjan Meijerink last edited by Tim Thompson

                @Corjan-Meijerink

                Just a thought. Is it possible to implement logging to help troubleshooting/capture the issue?

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                • b0hd1
                  b0hd1 @Corjan Meijerink last edited by

                  @Corjan-Meijerink FYI, I too have stability issues. This version gives me more problems than 3.2.4. Continuous closures.

                  My smartphone:
                  Pixel 6 pro.
                  Android 13

                  Ulefone armor 12
                  Android 11

                  I have problems in both.

                  Barcelona (Spain)
                  ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ค๐™ง ๐™ค๐™› ๐™ฉ๐™ฌ๐™ค ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ฉ๐™š ๐™œ๐™ง๐™ค๐™ช๐™ฅ๐™จ ๐™›๐™ค๐™ง ๐™ˆ๐™ฎ๐™๐™ค๐™ช๐™ฉ๐™š๐˜ผ๐™ฅ๐™ฅ
                  -Telegram: https://t.me/mrarutasfriends
                  -Myroute-app Web: https://www.myrouteapp.com/group/routes/7007#-1/name/asc
                  -https://www.youtube.com/@demco17

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                  • Corjan Meijerink
                    Corjan Meijerink administrator last edited by

                    Unfortunately the logs do not really indicate where the issue is yet. We hope to get more information in a next version!

                    Mike Whitwam 1 Reply Last reply Reply Quote 0
                    • Koen VH
                      Koen VH last edited by

                      Hi, I also have this issue on the tablets S7, S2 and the smartphone A51.
                      I have this fault when I push the start button immediately after loading the route. When I wait some time, several seconds the route is loaded and another start can be pushed.

                      iPhone SE (2020) - Outikel RT3 (Android 12)

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                      • Mike Whitwam
                        Mike Whitwam @Corjan Meijerink last edited by

                        @Corjan-Meijerink
                        I have downloaded the new version on Android yesterday and I am having same problems, the unit crashes as soon as I try to start the route. I kept getting a message saying the app had a bug. So deleted the app and re-loaded which seems to have solved the problem. Will re-post if problem comes back.

                        1 Reply Last reply Reply Quote 1
                        • Referenced by  Tim  Thompson Tim Thompson 
                        • Con Hennekens
                          Con Hennekens last edited by

                          I just saw there is a 3.2.5 version now. The problem persists however. In fact it has kept me from navigating and testing at all all this time, and it does that on all my devices. I simply cannot start a route, with exception of a few times. More details are already known by Corjan. I just wanted to say that the new version did nothing in this regard.

                          I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                          I am just an enthusiastic user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Corjan Meijerink 1 Reply Last reply Reply Quote 0
                          • Corjan Meijerink
                            Corjan Meijerink administrator @Con Hennekens last edited by

                            @Con-Hennekens Sad to hear that! This week we will research more ๐Ÿ™‚

                            1 Reply Last reply Reply Quote 0
                            • Referenced by  Corjan Meijerink Corjan Meijerink 
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