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[Web] Problems, Bugs and other Issues

538 Topics 3.9k Posts
  • Wrong direction on route?

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    @Carl-Lee Fantastic!, thank you. Not due to go until end of May so will hopefully be ok.
  • van plan tomtom naar telefoon downloadenen

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    @Herko-ter-Horst kijk an dank voor je bericht dit was de oplossimg
  • 3D not working in Google Chrome...

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    @Lenny-O Nice that you found the solution
  • Orario di partenza

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    @Mauro-Vigo said in Orario di partenza: Buongiorno, come posso variare l'orario di partenza indicato una volta che ho chiuso l'itinerario? Grazie Salve. Scusi, no parlo italiano molto bene, solo piccolo.^^ Secondo punto nella barra di sinistra: [image: 1742491212988-56bd8846-7ba2-462b-a81a-b24aadc4b94f-grafik.png] [image: 1742491071828-32d3fdae-88ef-42ab-9eb4-c86075ef2447-grafik.png] Saluti dall'Austria, Andrea
  • Seasonal closures identification

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    @Leike-Lodiers Thank you, this could be a possibility. Nonetheless, OSM and TT toolkits don't have any option related to seasonal closures. My question was related to the possibility of knowing the exact location of closures, to plan a safe route or the minimal alternative detours to avoid them.
  • foto's toevoegen lukt niet

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    @kees-van-baest, Voor zover ik weet worden je eigen foto's die je bij routepunten upload allen weergegeven als je op dat routepunt klikt. Tijdens het navigeren met MRA Navigation worden ze ook zichtbaar als je op het routepunt klikt. Net als de notitie dus. De foto's die je ziet op de web planner kaart zijn foto's die door gebruikers aan een tracklog zijn gekoppeld, en ook op public zijn gezet. Dat zijn dus twee verschillende dingen.
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    @Guzzist I'm sure that the 1.2 export works good on an XT done it a lot of times
  • gpx imported into MRA adds erroneous turns

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    @Karen-Sturzenacker I think it is odd also. If there was a routepoint on the crossing where you have the strange loop. Then you could see some logic of the loop. But there is no waypoint on that crossing. From what i know. Routes are calculate from point to point. So why the strange loop. If route is created by following the track as close a possible. Then there is logic also. But what is function of waypoints in this situation
  • Default map question

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    Thanks Nick. You're exactly right. I had my zoom set 1 step in somehow and didn't notice it. That's a great feature to automatically condense the menu options if the screen size isn't wide enough to support them! Yes, on the map designations perhaps it should just say something like: OpenStreetMap (nothing the name would indicate that you don't need to be Gold to use it) TomTom Gold HERE (MyRoute-app/Garmin) Gold / Nav The word "Default" could be dropped completely as the checkmark is adequate given the explanation given below the route selection. I appreciate your help!
  • Travel time discrepancies

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    @Corjan-Meijerink After riding the route last Wednesday it is possible the HERE map is using information about the roads when they were really torn up after Hurricane Helene at the end of last year as some of them were still in pretty bad shape when we rode them and you could see where one lane the road had been washed completely out. If the HERE map is using data from late last year it is likely that at that time their estimation of the time that it would take to ride this route would be accurate. Perhaps a future map update will resolve the issue. That's a very plausible explanation. Thanks! I don't like mysteries, and I'll consider this one solved!
  • OSM download with offroad pins goes fails

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    No one has replied
  • Where is the GPX files stored on Mac?

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    @Ariel There is no app available for Mac as @Corjan-Meijerink already indicated for this. That also makes your problem so strange. You indicate that you experience the problem on a Mac, but share screenshots of the (iOS?) App. Again, which Mac and browser are you using? Or do you use the app on a phone or tablet (not on a Mac ). We would like to help you, but we need more information
  • "Selected mode" question

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    @Corjan-Meijerink Thanks for the response Corjan. I had already tried that. If I set my default transport mode to Car in my profile I still get the exact same message when I create a new route from a track, or when I switch from the OpenStreetMap to one of the other two maps then back again. Here's a suggestion: If it was working as you indicated and I had my default mode set to Motorcycle, a better informational message would be something like "OpenStreet Map does not support your profile's default Motorcycle transport mode that was used when creating this route. OpenStreetMap will use the Driving transport mode instead". Thanks, Steve
  • Scenic Tour Route Creation Issue?

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    @Nick-Carthew Thanks! I kind of figured it was a limitation of the software.
  • Disabling seasonal closures does not work with Here map

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    @Jörgen Hallo Jörgen, danke für die schnelle Antwort. Ich habe gestern schon mehrfach die Punkte verschoben, dann hat es gepasst aber beim nächsten öffnen der Route hat es dann wieder nicht gestimmt. Ich hab nun noch mehrere Punkte auf der Nockalmstrecke eingesetzt ( an dieser Stelle passt das jetzt) ABER korrekt ist das meiner Meinung nach nicht! Wenn ich jetzt die saisonalen Sperrungen aktiviere, dann geht die Route trotzdem über die Nockalm aber die anderen Pässe werden blockiert so wie es sein sollte. Bitte sei so nett und nimm mal den Hacken bei Sperrungen raus und mach Dir selber ein Bild. https://www.myrouteapp.com/de/social/route/10672011?mode=share [image: 1741594002787-4d249042-620f-4aa3-8f5d-e1a6e1bda5c7-image.png] Zum Vergleich hier noch die identische Route berechnet in Tom Tom. Nach meinem Verständnis sollte das so auch in Here funktionieren https://www.myrouteapp.com/de/social/route/10685894?mode=share [image: 1741597251122-673ab92c-e500-494e-8ec8-f7b680651e0c-image.png]
  • Imperial Units in saved routes (pdf)

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    @Captain-Haddock Sorry for the late reply. I use the iPhone, and I have the same results as you. The PC (Windows) saves pdf with miles (I am in the USA, so I have everything set up in miles,) the iPhone saves the route in km, and part in Dutch. I haven't used the iPhone previously to save the routes, that's why I did not see that. PC version [image: 1741387739488-d2a7a4aa-6b09-4503-9e9a-0165ec568d0a-image.png] iPhone version [image: 1741387600632-img_4455.png]
  • My route app werkt niet meer op pc

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    @Erik-3f said in My route app werkt niet meer op pc: @Nomko-Nomden Ik werk met google, maar probleem is weer weg. geen idee wat de oorzaak is/was. Maar bedankt voor de hulp1 Hou het maar op zo'n onverklaarbare bug die es weer z'n kop opstak
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    @David-Ghosh when something like that happens, 90% chance it's due to that particular street situation (one-way street, off-road, seasonal closure, limited traffic etc). So make sure settings are all good. If nothing of this helps, the way to force a straight line is to press the waypoint and then select "skip"[image: 1741043045090-screenshot_20250304_000151.jpg] .
  • N-625 Riano -Cangas de Onis road divert

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    @Gregory-b If you turn on Disable Seasonal Closures in the toolkit, this should allow you to continue planning without the annoying loop.
  • Verschillen route OpenStreetMap - TomTom - Here

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    @Jos-van-Halbeek Het is in mijn ervaring in bijna alle gevallen goed mogelijk om een route gelijk te trekken op alle kaarten (in MRA met gebruik van de "Compare route with" functie) door het plaatsen van een paar extra routepunten (en inderdaad het uitschakelen van de seizoensafsluitingen). Enige uitzondering is als een bepaalde weg wel op de ene en helemaal niet op de andere kaart staat. Dit is helaas de praktijk in een wereld met verschillende systemen van verschillende aanbieders die verschillende kaarten en navigatiealgoritmen gebruiken.
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