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[App] Problems, Bugs and other Issues

982 Topics 8.0k Posts
  • Track-Recorder: missing datetime per point

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    @Bernd-Weiß Thanks for the reply. Good that it is solved
  • Snelle aanwijzingen

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    @Tonny61 said in Snelle aanwijzingen: Daar zocht ik naar, bedankt Rob . Toch handig zo'n forum. Zeker handig! Maar je hebt toch een Android schreef je?
  • goldmember

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    @Jeanne Maak even een support ticket aan voor deze vraag. https://www.myrouteapp.com/support
  • Problem with the navigation insage

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    @Jörgen said in Problem with the navigation insage: For your information, the TomTom Apps have the same problem with "Homograph". Thanks for sharing this.
  • Is Gold star essential

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    @Jurassic-Mike said in Is Gold star essential: I have been trying MRA for just over a week now. I have the Navigation sub. but only the basic Route planning as yet. Don't give up yet I have had nothing but problems and still can't get the navigation working properly. Such things as; No voice prompts, even though they are on in settings. I think you need to adjust the volume. This can done in the navigation settings, sounds, adjust volume while switching between medium and high. Map location not moving on the displayed map, using Android phone. You may have moved the map, tap the compass to reset track position and following. Totally wrong directions, even to turn into roads that do not exist where the current location is. I suspect you have waypoints that are off the route. Use the magnifying glass to zoom in on waypoints and move them into the route. Map detail on the default sub. not detailed enough. What detail is missing? It all seems over complicated to me so I have a basic question to ask. Have you watched any of the training videos or reviewed the MyRoute-app documents? Is it essential to purchase the GOLD membership for it all to work correctly? NO I have never had these sort of issues with other apps that I have been using. I am considering reverting to a previous one if this can't be resolved quickly. MRA is a comprehensive system. It requires time to learn. Good luck. It really is a great system for both route planning and navigation.
  • Re-routing when going off the route

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    hi @Chris-Gossop when I import from MRA the route and track get imported, but sometimes the route gets changed slightly by XT because it believes it knows a quicker/faster way between shaping/via points and its not always noticeable unless you always show the track and you can then compare and make adjustments as necesasary two examples below I planned a route on MRA and imported it, you can see in the top photo that XT had changed it. The black line is the track which never gets changed on import. first time I imported [image: 1689795726226-img_0420.jpeg] I then edited by adding more via points then imported again and it matched the original [image: 1689795769545-img_0421.jpeg] you can then see it matches my original route perfectly as it lies on top of the track.
  • GPX route transfer to Zumo XT not working

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    @Don-Stauffer Good to hear that it is solved. I will close this topic now.
  • Navigation just doesn't work.

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    Problem solved, locking, locking this topic.
  • Trage kaart enzo

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    @Con-Hennekens that really is not necessary…. It is evident there is still an issue and it is under investigation. @Doug-Robinson it has been solved for the majority at release after quite intensive research by us. However, there are people that still experience issues and we are looking into the matter. But as we did factually solve it for the majority by actually changing the implementation of some code. The issue has become quite a bit more complicated as we cannot easily reproduce it. Sorry for any inconvenience still experienced.
  • Starting location for new route

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    @Con-Hennekens I am having the same problem, as well as a lot of others. I have checked and MyRoute App is listed as having access to my location in my browser. Did you find out how to default it to your location?
  • MRP to Tomtom alters route.

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    First question what did you use. The Route or a Track. In TomTom drive you can identify the Track to the word "Exact" [image: 1689694356554-screenshot-2023-07-18-17.29.17.png] The track in TomTom Mydrive is exact to the route in MRA. Because it is only projected, no calculation is done. In TomTom Mydrive you can identify a route to a word like "Fast", "Short" [image: 1689694412761-screenshot-2023-07-18-17.31.26.png] When you use a route in the TomTom Rider, it is likely the route will be altered. Because the Rider calculates the route between visible points (waypoints) When you imported the track in the Rider, this track is recalulated to the map of your Rider. It will be a route with many charactheristcs of a track. This recalculation can cause deviations. If you created the route in MRA on the TomTom map. No deviations of extreme little can be expected. But if you made the route on Openstreetmap or other map. It will change everything. Why? The roads of the different maps are not on exactly the same GPS coordinates (they are not calibrated the same). A track is just a bunch of GPS coordinates nothing more. Because of these calibration differences, it is possible one or more trackpoints are not on the main road but in a side street. This causes the deviations you see.
  • Kleine bug in Apple Carplay

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    Hallo, heb de navigatie app voor de tweede keer gebruikt met Apple CarPlay. Ging erg goed. Alleen werd mijn iPhone enorm heet. Aan het einde van de route (150 km) vond mijn iPhone het welletjes en schakelde de telefoon uit omdat hij te heet was. Gebeurd dat bij meerdere mensen en kan er eventueel wat aan gedaan worden. Op een of andere manier doet de app de processor van de telefoon behoorlijk opjagen. Terwijl ik alle andere apps had uitgeschakeld. Heb de kaarten van Nederland, Duitsland en België gedownload om zo data te besparen. Groet Marcel
  • Observations of progress?

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    @Dave-J-0 Not yet
  • MRA app. loopt telkens vast

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    @Willy-Molemans Hier exact hetzelfde probleem. Uiteindelijk met mijn andere telefoon de oude app opgestart en de hele route gereden zonder problemen. Begrijp niet wat er aan de hand kan zijn. Heb wel een Samsung A13 als navigatie telefoon. Het was zo erg dat de hele app gewoon crashte. opnieuw opstarten leverde een grijs beeldscherm op. Heel vervelend als er 25 man in je nek staan te hijgen.
  • How to deal with unexpected road closures

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    @Corjan-Meijerink said in How to deal with unexpected road closures: You can find me on OnlyFans Is that where your girlfriend found you
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    @Hans-van-de-Ven-MRA-Master Okay, thanks. It will be a terriffic resource if and when you ever get time to post it. Thanks, Vinnie
  • Lukt niet om route met een overtocht met veerboot te maken

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    @Herko-ter-Horst Thnx Herko, werkt prima zo.
  • Geen zij navigatie knoppen tijdens navigeren

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    @Herko-ter-Horst, Dat zou kunnen inderdaad. Dat is zeker interessant om eens te testen. Als blijkt dat dit ten grondslag ligt aan de meldingen over prematuur automatisch overslaan van waypoints geeft dat wel een duidelijk signaal waar naar gekeken moet worden.
  • App. giving wrong directions

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    @Con-Hennekens Oh! OK I'll remember that. Thanks.
  • myroute-app 4 minimum requirements

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    @Con-Hennekens Good idea! If it's helpful, the inexpensive phone I purchased is: DOOGEE Rugged Smartphone 2023, S41 PRO, NFC 6300mAh Battery 4G Dual Sim Rugged Phone Android 12, 7GB+32GB SD 1TB, 5.5" HD Screen, IP68 Waterproof Outdoor Military Grade Cell Phone, GPS [image: 1689543989567-1a72a5d6-80b1-4521-9bb0-f1250ebc5391-image.png] $120 US from Amazon. As you can see, 4G only, Android 12. Runs MRA just fine. The one drawback to this phone is the screen is not as bright as a Pixel 6. On a bright, sunny day, I leave my sunglasses off and use the flip-up visor on my helmet when I really need to see the screen. Thanks, Vinnie
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