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Unable to calculate route offline

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Aiello antoninoundefined Online
    Aiello antoninoundefined Online
    Aiello antonino
    wrote on last edited by
    #1

    I'm doing some tests for my next trip! I made the gpx tracks available offline, I downloaded the maps of the same area, but if for example I put my smartphone offline, I go to the offline gpx download folder, I load it, I can see the preview of the itinerary, but when I click on NAVIGATE it tells me that it is impossible to calculate the itinerary because it is off-Line... is everything normal like this or am I doing something wrong?

    IMG_1362.jpeg IMG_1363.jpeg

    Hubert Thoringundefined 1 Reply Last reply
    0
    • Aiello antoninoundefined Aiello antonino

      I'm doing some tests for my next trip! I made the gpx tracks available offline, I downloaded the maps of the same area, but if for example I put my smartphone offline, I go to the offline gpx download folder, I load it, I can see the preview of the itinerary, but when I click on NAVIGATE it tells me that it is impossible to calculate the itinerary because it is off-Line... is everything normal like this or am I doing something wrong?

      IMG_1362.jpeg IMG_1363.jpeg

      Hubert Thoringundefined Offline
      Hubert Thoringundefined Offline
      Hubert Thoring
      Valued contributor
      wrote on last edited by
      #2

      @Aiello-antonino Tracks only go online, it must be a route and you need the HERE map of the area on your mobile phone.

      That's how it is and this is how it works:

      • Route offline

      • Track online

      VG 👋

      VG Hubert
      Info zum Beta Test "Next App" dazu die Hardware ...
      iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
      ❗️MyRoute-App im Cradel und Remotek-One❗️

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      • Aiello antoninoundefined Online
        Aiello antoninoundefined Online
        Aiello antonino
        wrote on last edited by
        #3

        Thanks for the reply! I had downloaded the maps about 3 days ago, I'm sure of this, because I also downloaded the ones for France, where I'm going next week, I had also done some tests in those days and everything worked off-line (I always use routes and not tracks), after your reply, I went to check, well, the maps are no longer there... I can't explain it... now I'm downloading them again! Question, after 7n app update, are the maps deleted?

        Hubert Thoringundefined 1 Reply Last reply
        0
        • Aiello antoninoundefined Aiello antonino

          Thanks for the reply! I had downloaded the maps about 3 days ago, I'm sure of this, because I also downloaded the ones for France, where I'm going next week, I had also done some tests in those days and everything worked off-line (I always use routes and not tracks), after your reply, I went to check, well, the maps are no longer there... I can't explain it... now I'm downloading them again! Question, after 7n app update, are the maps deleted?

          Hubert Thoringundefined Offline
          Hubert Thoringundefined Offline
          Hubert Thoring
          Valued contributor
          wrote on last edited by
          #4

          @Aiello-antonino : Actually, the cards will not be deleted with a small MRA update.. unless your last version was already older 👋 then that could be .!!

          VG Hubert
          Info zum Beta Test "Next App" dazu die Hardware ...
          iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
          ❗️MyRoute-App im Cradel und Remotek-One❗️

          Aiello antoninoundefined 1 Reply Last reply
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          • Hubert Thoringundefined Hubert Thoring

            @Aiello-antonino : Actually, the cards will not be deleted with a small MRA update.. unless your last version was already older 👋 then that could be .!!

            Aiello antoninoundefined Online
            Aiello antoninoundefined Online
            Aiello antonino
            wrote on last edited by
            #5

            @Hubert-Thoring the previous to the latest version where you can now modify routes even offline🤷‍♂️

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