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Route violation on app and strange additions v MRA route planner

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  • big-vernundefined Offline
    big-vernundefined Offline
    big-vern
    wrote on last edited by
    #1

    https://www.myrouteapp.com/route/open/10975378

    Thats the route, looks ok online, I have disabled seasonal road closures as it goes over applecross pass.

    No matter what I do when I use the IOS app (on 2 different phones) on one phone I get a flash up of route violation, on the other no warning but on both they keep adding and extra strange detour - I cant for the life of me work out whats going on and spent ages on it. When you 'open' the route on the phone it looks ok (no extra bits added), however if you 'navigateit immediately adds the extra road and 50 odd extra miles!

    can some check for me please?, the red bit is the added extra route every time I open it on the phone to navigate
    sky.jpg

    Peter Zehentreiterundefined 1 Reply Last reply
    0
    • big-vernundefined big-vern

      https://www.myrouteapp.com/route/open/10975378

      Thats the route, looks ok online, I have disabled seasonal road closures as it goes over applecross pass.

      No matter what I do when I use the IOS app (on 2 different phones) on one phone I get a flash up of route violation, on the other no warning but on both they keep adding and extra strange detour - I cant for the life of me work out whats going on and spent ages on it. When you 'open' the route on the phone it looks ok (no extra bits added), however if you 'navigateit immediately adds the extra road and 50 odd extra miles!

      can some check for me please?, the red bit is the added extra route every time I open it on the phone to navigate
      sky.jpg

      Peter Zehentreiterundefined Offline
      Peter Zehentreiterundefined Offline
      Peter Zehentreiter
      wrote on last edited by
      #2

      @big-vern When planning on the website, you can enable or disable the seasonal closure. However, when you start the route for navigation, the current closure will be taken into account. This is probably why the rerouting on the iPhone is happening.

      BMW R 1250 GS
      MRA Navigation & SilverFox C1 Controller
      BMW Connected Ride Cradle
      SPC Universal mount
      Motorola Edge 40
      Sena SLR 3
      Sena 50 R

      big-vernundefined 1 Reply Last reply
      0
      • Peter Zehentreiterundefined Peter Zehentreiter

        @big-vern When planning on the website, you can enable or disable the seasonal closure. However, when you start the route for navigation, the current closure will be taken into account. This is probably why the rerouting on the iPhone is happening.

        big-vernundefined Offline
        big-vernundefined Offline
        big-vern
        wrote on last edited by big-vern
        #3

        @Peter-Zehentreiter
        Thanks for info and reply, my general response;
        How can I disable this in the app, there is no current closure on the pass and what's the point of allowing disabling seasonal closures whilst planning if the app is set to not allow this. very frustrating

        Edit
        Even in the app if I edit the route and disable seasonal closures it still won't allow it, however if I reverse the route it's all correct and I go over the pass without it adding to the route, its as though the here maps thinks (incorrectly) its one way only and you can not override this, if you compare with tomtom then tomtom is fine and allows the route,
        For obvious reasons I dont want to use the tomtom version,.

        big-vernundefined 1 Reply Last reply
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        • Nick Carthewundefined Offline
          Nick Carthewundefined Offline
          Nick Carthew
          RouteXperts Instructor
          wrote on last edited by
          #4

          The route planner from HERE called HERE WeGo is showing the Applecross Pass as closed in one direction.
          e00b6562-029b-4767-b09d-1e78a75c590c-image.png

          I have reported this to HERE as being incorrect. I'm not sure how long it will take for them to update their map.
          828180e3-6c4f-4005-b150-1bf2dba5e088-image.png

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          richtea999undefined 1 Reply Last reply
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          • Nick Carthewundefined Nick Carthew

            The route planner from HERE called HERE WeGo is showing the Applecross Pass as closed in one direction.
            e00b6562-029b-4767-b09d-1e78a75c590c-image.png

            I have reported this to HERE as being incorrect. I'm not sure how long it will take for them to update their map.
            828180e3-6c4f-4005-b150-1bf2dba5e088-image.png

            richtea999undefined Offline
            richtea999undefined Offline
            richtea999
            wrote on last edited by richtea999
            #5

            @Nick-Carthew Excellent work, Nick!

            @big-vern The other thing to check (if travelling in the UK) is the official live roadworks website here:
            https://one.network/

            It also shows planned work if you're riding up there in a few weeks time.

            It doesn't show any problems near Bealach Na Ba or Applecross.

            Nick Carthewundefined 1 Reply Last reply
            1
            • richtea999undefined richtea999

              @Nick-Carthew Excellent work, Nick!

              @big-vern The other thing to check (if travelling in the UK) is the official live roadworks website here:
              https://one.network/

              It also shows planned work if you're riding up there in a few weeks time.

              It doesn't show any problems near Bealach Na Ba or Applecross.

              Nick Carthewundefined Offline
              Nick Carthewundefined Offline
              Nick Carthew
              RouteXperts Instructor
              wrote on last edited by
              #6

              @richtea999 I find that Google Maps with their traffic overlay is accurate. Google has the advantage of using the data from Android phones to update their maps.

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

              1 Reply Last reply
              0
              • big-vernundefined big-vern

                @Peter-Zehentreiter
                Thanks for info and reply, my general response;
                How can I disable this in the app, there is no current closure on the pass and what's the point of allowing disabling seasonal closures whilst planning if the app is set to not allow this. very frustrating

                Edit
                Even in the app if I edit the route and disable seasonal closures it still won't allow it, however if I reverse the route it's all correct and I go over the pass without it adding to the route, its as though the here maps thinks (incorrectly) its one way only and you can not override this, if you compare with tomtom then tomtom is fine and allows the route,
                For obvious reasons I dont want to use the tomtom version,.

                big-vernundefined Offline
                big-vernundefined Offline
                big-vern
                wrote on last edited by big-vern
                #7

                @big-vern
                Thanks Nick, yeah I stumbled on that just before and signed up, after checking on one of the NC500 forums to check it was indeed open both ways, which it is as someone had been over it on Monday.
                Thinking of some workaround to force the app to ignore it, I noticed on foot on the here map it seems to be ok

                edits
                I guess I could revert to a tomtom map and do it as a track but even then after checking it comes up with route violations on the IOS app, I guess because its doing the track on what it thinks is a one way road. Plus I loose all the waypoint info.

                Its good to know its the backend map thats at fault I suppose, but I do wonder why the online route planner and the IOS app are not in synch in terms of the issue

                1 Reply Last reply
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                • big-vernundefined Offline
                  big-vernundefined Offline
                  big-vern
                  wrote on last edited by big-vern
                  #8

                  @Nick-Carthew Great work Nick, seems to have sorted it thanks very much!
                  I couldn't see a link for reporting so thank you!.
                  These forums always solve the issue for me quickly so thanks again everyone as well who responded.

                  Nick Carthewundefined 1 Reply Last reply
                  2
                  • big-vernundefined big-vern

                    @Nick-Carthew Great work Nick, seems to have sorted it thanks very much!
                    I couldn't see a link for reporting so thank you!.
                    These forums always solve the issue for me quickly so thanks again everyone as well who responded.

                    Nick Carthewundefined Offline
                    Nick Carthewundefined Offline
                    Nick Carthew
                    RouteXperts Instructor
                    wrote on last edited by
                    #9

                    @big-vern Wow. Never know HERE to fix an error that quickly before, maybe they think I have influence 😅

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    big-vernundefined 1 Reply Last reply
                    0
                    • Nick Carthewundefined Nick Carthew

                      @big-vern Wow. Never know HERE to fix an error that quickly before, maybe they think I have influence 😅

                      big-vernundefined Offline
                      big-vernundefined Offline
                      big-vern
                      wrote on last edited by
                      #10

                      @Nick-Carthew 😆 you're the man

                      1 Reply Last reply
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                      • Hans van de Ven MR.MRAundefined Offline
                        Hans van de Ven MR.MRAundefined Offline
                        Hans van de Ven MR.MRA
                        Instructor RouteXperts administrator
                        wrote on last edited by
                        #11

                        Info over Applecross
                        https://www.bakkafrostscotland.com/news/applecross-ras-road-closure-q-a

                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

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