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  4. Route could not be calculated

Route could not be calculated

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • undefined Offline
    undefined Offline
    Jörgen
    Valued contributor
    wrote on 14 Apr 2025, 11:38 last edited by
    #1

    Hi, what could be the reason this route will not be calculated on my phone?

    The Error message is:

    Route could not be calculated
    No route could be calculated for your vehicle

    I have changed from motorbike to car, but no change.

    The route was planned on PC and opened on iPhone. I can't find the reason.

    https://www.myrouteapp.com/de/social/route/10524352?mode=share

    Hardware
    iPhone 12 pro (iOS 17.0.2)
    Oukitel RT3 (Andr. 12)
    Samsung Galaxy XCover 4 (Andr. 9 Pie)
    Wireless CarPlay mit (Elebest C650)
    Wired CarPlay (SEAT Arona - 2021)
    For more information, click here

    undefined 1 Reply Last reply 14 Apr 2025, 12:08
    0
    • undefined Jörgen
      14 Apr 2025, 11:38

      Hi, what could be the reason this route will not be calculated on my phone?

      The Error message is:

      Route could not be calculated
      No route could be calculated for your vehicle

      I have changed from motorbike to car, but no change.

      The route was planned on PC and opened on iPhone. I can't find the reason.

      https://www.myrouteapp.com/de/social/route/10524352?mode=share

      undefined Online
      undefined Online
      Nick Carthew
      RouteXpert
      wrote on 14 Apr 2025, 12:08 last edited by
      #2

      @Jörgen Are you trying to navigate? Do you have the offline maps?

      a3710539-277c-4c3f-95c2-c4e7b90f0675-image.png

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      1 Reply Last reply
      0
      • undefined Offline
        undefined Offline
        Herko ter Horst
        wrote on 14 Apr 2025, 12:09 last edited by Herko ter Horst
        #3

        The only thing I could think of is that you're in offline mode and don't have the map(s) required for the route downloaded onto your phone?

        undefined 1 Reply Last reply 14 Apr 2025, 12:12
        0
        • undefined Herko ter Horst
          14 Apr 2025, 12:09

          The only thing I could think of is that you're in offline mode and don't have the map(s) required for the route downloaded onto your phone?

          undefined Online
          undefined Online
          Nick Carthew
          RouteXpert
          wrote on 14 Apr 2025, 12:12 last edited by
          #4

          @Herko-ter-Horst My Navigation app is set to offline and I do not have the offline maps for Ireland but the route will open on my phone.

          f2333c82-6998-48ea-bd67-db08d50c6b54-image.png

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          1 Reply Last reply
          0
          • undefined Offline
            undefined Offline
            Jörgen
            Valued contributor
            wrote on 14 Apr 2025, 12:42 last edited by
            #5

            I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
            I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            undefined undefined 2 Replies Last reply 14 Apr 2025, 13:02
            0
            • undefined Jörgen
              14 Apr 2025, 12:42

              I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
              I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

              undefined Offline
              undefined Offline
              Jörgen
              Valued contributor
              wrote on 14 Apr 2025, 13:02 last edited by
              #6

              IMG_7564.PNG

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              undefined 1 Reply Last reply 14 Apr 2025, 14:32
              0
              • undefined Jörgen
                14 Apr 2025, 13:02

                IMG_7564.PNG

                undefined Offline
                undefined Offline
                Marinus van Deudekom
                Valued contributor
                wrote on 14 Apr 2025, 14:32 last edited by
                #7

                @Jörgen hi Jorgen
                When I use my IOS device I get the same error message as you.
                However when I open the route on my Android Device the route opens and shows the route to the starting point

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT (almost in the cupboard)
                Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                undefined 1 Reply Last reply 14 Apr 2025, 19:08
                0
                • undefined Jörgen
                  14 Apr 2025, 12:42

                  I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
                  I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

                  undefined Online
                  undefined Online
                  Nick Carthew
                  RouteXpert
                  wrote on 14 Apr 2025, 14:53 last edited by
                  #8

                  @Jörgen Distance has nothing to do with it. Here is a route that is in Australia, it opens ok on my iPhone.

                  b9adbc41-35f6-422d-9d8c-b04676e7024f-image.png

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

                  1 Reply Last reply
                  0
                  • undefined Offline
                    undefined Offline
                    Thomas Neumeyer
                    wrote on 14 Apr 2025, 16:38 last edited by Thomas Neumeyer
                    #9

                    Hello, I had yesterday the same message. I am on Android with Tab Active 3. Finally it was working but those kind of messages are a bit annoying. Actually I purchased the Gold version because of the good reviews but lately I am using more and more Osmand. Hope the next update has also a improved none routing map as I am not always on a track or route. However the route planner is very good.

                    1 Reply Last reply
                    0
                    • undefined Marinus van Deudekom
                      14 Apr 2025, 14:32

                      @Jörgen hi Jorgen
                      When I use my IOS device I get the same error message as you.
                      However when I open the route on my Android Device the route opens and shows the route to the starting point

                      undefined Offline
                      undefined Offline
                      Jörgen
                      Valued contributor
                      wrote on 14 Apr 2025, 19:08 last edited by
                      #10

                      @Marinus-van-Deudekom Good to know it is not only me.
                      I try to make more tests. I want to know the reason for this.

                      Hardware
                      iPhone 12 pro (iOS 17.0.2)
                      Oukitel RT3 (Andr. 12)
                      Samsung Galaxy XCover 4 (Andr. 9 Pie)
                      Wireless CarPlay mit (Elebest C650)
                      Wired CarPlay (SEAT Arona - 2021)
                      For more information, click here

                      Rob Verhoeffundefined 1 Reply Last reply 14 Apr 2025, 19:46
                      0
                      • undefined Jörgen
                        14 Apr 2025, 19:08

                        @Marinus-van-Deudekom Good to know it is not only me.
                        I try to make more tests. I want to know the reason for this.

                        Rob Verhoeffundefined Offline
                        Rob Verhoeffundefined Offline
                        Rob Verhoeff
                        Alpha tester
                        wrote on 14 Apr 2025, 19:46 last edited by
                        #11

                        @Jörgen said in Route could not be calculated:

                        Good to know it is not only me.

                        Same here!

                        BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                        iOS on iPhone 13 (mounted on Quadlock)
                        Apple CarPlay in VW T-Roc (wired)
                        Routelab on MacBook Air & iMac (Sequoia & Monterey)

                        undefined 1 Reply Last reply 14 Apr 2025, 20:43
                        0
                        • Rob Verhoeffundefined Rob Verhoeff
                          14 Apr 2025, 19:46

                          @Jörgen said in Route could not be calculated:

                          Good to know it is not only me.

                          Same here!

                          undefined Offline
                          undefined Offline
                          Jörgen
                          Valued contributor
                          wrote on 14 Apr 2025, 20:43 last edited by
                          #12

                          @Rob-Verhoeff Strange, what could be the reason?
                          I tried to move the waypoint, no change.

                          Hardware
                          iPhone 12 pro (iOS 17.0.2)
                          Oukitel RT3 (Andr. 12)
                          Samsung Galaxy XCover 4 (Andr. 9 Pie)
                          Wireless CarPlay mit (Elebest C650)
                          Wired CarPlay (SEAT Arona - 2021)
                          For more information, click here

                          1 Reply Last reply
                          0
                          • paul69undefined Online
                            paul69undefined Online
                            paul69
                            wrote on 15 Apr 2025, 18:16 last edited by
                            #13

                            hi @Jörgen

                            I am currently in the UK in the peak district national park and have just opened a number of routes on my iphone that are also in Eire, (for a trip later in the year) and all opened and worked as expected, albiet navigating from my house
                            I tried it offline and online both with the same result

                            not much help, sorry, just thought i would pass on my findings

                            to achieve, we must first attempt ✌️
                            K1600 GTL
                            Oukitel RT3
                            iPhone 13 Pro, carpuride 702b

                            1 Reply Last reply
                            0
                            • undefined Offline
                              undefined Offline
                              Jörgen
                              Valued contributor
                              wrote on 15 Apr 2025, 21:16 last edited by
                              #14

                              I am not sure if this relevant, but I remember there was something in the past.
                              I am at my home WIFI and have may be (no) or bad GPS satellite signal

                              Hardware
                              iPhone 12 pro (iOS 17.0.2)
                              Oukitel RT3 (Andr. 12)
                              Samsung Galaxy XCover 4 (Andr. 9 Pie)
                              Wireless CarPlay mit (Elebest C650)
                              Wired CarPlay (SEAT Arona - 2021)
                              For more information, click here

                              1 Reply Last reply
                              0
                              • undefined Offline
                                undefined Offline
                                Joce-Doubs
                                wrote on 20 May 2025, 09:20 last edited by
                                #15

                                I have the same problem. I create a route on the web MRA. When I open it on MRA Nav (ofline mode, maps downloaded), I have a message "can not calculate".
                                After a few seconds, it opens a route, but I see a route recalculated (I have a blue line as usual and at some parts I have a white line - like the original route when the app has recalculated)
                                Maybe I don't use good parameters on the web (I use Michelin map and here-Garmin calculating)

                                Con Hennekensundefined 1 Reply Last reply 21 May 2025, 10:19
                                0
                                • undefined Offline
                                  undefined Offline
                                  Thomas Neumeyer
                                  wrote on 21 May 2025, 05:20 last edited by
                                  #16

                                  Good morning. I tried the app now for about 2000 km in Austria and Italy. I must say that I expected more. Unstable with freezing of the app. Planned routes quite ok. Navigation from A to B not convenient with strange guiding. Route not able to be calculated. Free riding without routing not good. Support for Silverfox controller also not intuitive. Pushing zoom goes to the menue which is bad while driving. I will park the app until a better version is available. And yes I am on the latest version.

                                  1 Reply Last reply
                                  0
                                  • undefined Joce-Doubs
                                    20 May 2025, 09:20

                                    I have the same problem. I create a route on the web MRA. When I open it on MRA Nav (ofline mode, maps downloaded), I have a message "can not calculate".
                                    After a few seconds, it opens a route, but I see a route recalculated (I have a blue line as usual and at some parts I have a white line - like the original route when the app has recalculated)
                                    Maybe I don't use good parameters on the web (I use Michelin map and here-Garmin calculating)

                                    Con Hennekensundefined Online
                                    Con Hennekensundefined Online
                                    Con Hennekens
                                    Alpha tester
                                    wrote on 21 May 2025, 10:19 last edited by
                                    #17

                                    @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                                    @Thomas-Neumeyer said in Route could not be calculated:

                                    Pushing zoom goes to the menue which is bad while driving.

                                    I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                                    I am just an enthusiastic MRA user, and hope you will be one too!

                                    Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                    Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                    undefined undefined 2 Replies Last reply 21 May 2025, 12:03
                                    0
                                    • Con Hennekensundefined Con Hennekens
                                      21 May 2025, 10:19

                                      @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                                      @Thomas-Neumeyer said in Route could not be calculated:

                                      Pushing zoom goes to the menue which is bad while driving.

                                      I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                                      undefined Offline
                                      undefined Offline
                                      Joce-Doubs
                                      wrote on 21 May 2025, 12:03 last edited by
                                      #18

                                      @Con-Hennekens said in Route could not be calculated:

                                      @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                                      No, it's a route creatad by adding start , end, shaping points by myself

                                      1 Reply Last reply
                                      0
                                      • Con Hennekensundefined Con Hennekens
                                        21 May 2025, 10:19

                                        @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                                        @Thomas-Neumeyer said in Route could not be calculated:

                                        Pushing zoom goes to the menue which is bad while driving.

                                        I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                                        undefined Offline
                                        undefined Offline
                                        Thomas Neumeyer
                                        wrote on 21 May 2025, 16:00 last edited by
                                        #19

                                        @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                                        undefined Con Hennekensundefined 2 Replies Last reply 21 May 2025, 16:33
                                        0
                                        • undefined Thomas Neumeyer
                                          21 May 2025, 16:00

                                          @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                                          undefined Online
                                          undefined Online
                                          Nick Carthew
                                          RouteXpert
                                          wrote on 21 May 2025, 16:33 last edited by
                                          #20

                                          @Thomas-Neumeyer Did you save your route after creating it in the app route planner? I might be wrong, but I believe that to use a route offline that was created in the app route planner you would need to save it before using it.

                                          Always willing to help if I can.
                                          Triumph Tiger 1200 XRT called Tina.
                                          MRA Navigation Next and SilverFox B8J bar buttons.
                                          Quadlock wireless mount for IPhone 11.
                                          Cardo Scala Packtalk Bold.
                                          TomTom Rider 500. (In the cupboard now)

                                          undefined 1 Reply Last reply 21 May 2025, 19:57
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