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Cannot see friends routes

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Tony Wilkinsundefined Offline
    Tony Wilkinsundefined Offline
    Tony Wilkins
    wrote on last edited by
    #1

    Hello. After some searching I cant find an answer.

    I have a gold account which I have used just for myself for some time.

    I now want to share routes with a friend who has a basic "free" account.

    Setting the route to "Friends" he does not see my route when he clicks on my icon in his friends list.

    When he creates a route and sets it to Friends, I click on him in my friends list and it takes me to a page which says "Click to show library of " with his name. I click this and it takes me to a map of the world with no routes.

    What are we missing. In both cases we have published and clicked share, but cannot see each others routes in the MyRouteApp?

    Nick Carthewundefined 2 Replies Last reply
    0
    • Tony Wilkinsundefined Tony Wilkins

      Hello. After some searching I cant find an answer.

      I have a gold account which I have used just for myself for some time.

      I now want to share routes with a friend who has a basic "free" account.

      Setting the route to "Friends" he does not see my route when he clicks on my icon in his friends list.

      When he creates a route and sets it to Friends, I click on him in my friends list and it takes me to a page which says "Click to show library of " with his name. I click this and it takes me to a map of the world with no routes.

      What are we missing. In both cases we have published and clicked share, but cannot see each others routes in the MyRouteApp?

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXperts Instructor
      wrote on last edited by
      #2

      @Tony-Wilkins If your routes that have their privacy set to Friends are in a Private folder, they will be invisible to everyone except you.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      Tony Wilkinsundefined 1 Reply Last reply
      0
      • Nick Carthewundefined Nick Carthew

        @Tony-Wilkins If your routes that have their privacy set to Friends are in a Private folder, they will be invisible to everyone except you.

        Tony Wilkinsundefined Offline
        Tony Wilkinsundefined Offline
        Tony Wilkins
        wrote on last edited by
        #3

        @Nick-Carthew folder? They are simply listed in the main view. 🤷‍♂️ Not sure I know what you mean.

        Nick Carthewundefined 1 Reply Last reply
        0
        • Tony Wilkinsundefined Tony Wilkins

          @Nick-Carthew folder? They are simply listed in the main view. 🤷‍♂️ Not sure I know what you mean.

          Nick Carthewundefined Offline
          Nick Carthewundefined Offline
          Nick Carthew
          RouteXperts Instructor
          wrote on last edited by
          #4

          @Tony-Wilkins You can create folders to put your routes into and you can choose the privacy settings for the folders.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          1 Reply Last reply
          0
          • Tony Wilkinsundefined Tony Wilkins

            Hello. After some searching I cant find an answer.

            I have a gold account which I have used just for myself for some time.

            I now want to share routes with a friend who has a basic "free" account.

            Setting the route to "Friends" he does not see my route when he clicks on my icon in his friends list.

            When he creates a route and sets it to Friends, I click on him in my friends list and it takes me to a page which says "Click to show library of " with his name. I click this and it takes me to a map of the world with no routes.

            What are we missing. In both cases we have published and clicked share, but cannot see each others routes in the MyRouteApp?

            Nick Carthewundefined Offline
            Nick Carthewundefined Offline
            Nick Carthew
            RouteXperts Instructor
            wrote on last edited by
            #5

            @Tony-Wilkins When you click on your friend in the friends list it will take you to their MRA profile page. Only routes that your friend has chosen to publish will appear on their map. When in your friends profile page, click routes and you should see their route library. Any routes that have their privacy set to friends or public will be visible.

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox B8J bar buttons.
            Quadlock wireless mount for IPhone 11.
            Cardo Scala Packtalk Bold.
            TomTom Rider 500. (In the cupboard now)

            1 Reply Last reply
            0
            • Tony Wilkinsundefined Offline
              Tony Wilkinsundefined Offline
              Tony Wilkins
              wrote on last edited by
              #6

              @Nick-Carthew I worked out how to create a folder and set it to "Friends". Copied in routes to that folder and set them all to friends.

              My mate has accessed my profile from his friends list, clicked the link to view my library - nothing but a map showing the world.

              I think I'll just send him an email

              Nick Carthewundefined 1 Reply Last reply
              0
              • Tony Wilkinsundefined Tony Wilkins

                @Nick-Carthew I worked out how to create a folder and set it to "Friends". Copied in routes to that folder and set them all to friends.

                My mate has accessed my profile from his friends list, clicked the link to view my library - nothing but a map showing the world.

                I think I'll just send him an email

                Nick Carthewundefined Offline
                Nick Carthewundefined Offline
                Nick Carthew
                RouteXperts Instructor
                wrote on last edited by
                #7

                @Tony-Wilkins Tell your friend not to click on the link that says Click to show the library. They should click Routes to open your route library.

                9575eac1-2369-4351-926d-686399eba2ef-image.png

                If they do not see the same blue menu bar with a Routes tab, tell them to click Page menu and the routes option will be there.

                36604dd0-35ac-4720-87e6-17dafe75b68a-image.png

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox B8J bar buttons.
                Quadlock wireless mount for IPhone 11.
                Cardo Scala Packtalk Bold.
                TomTom Rider 500. (In the cupboard now)

                Tony Wilkinsundefined 1 Reply Last reply
                1
                • Nick Carthewundefined Nick Carthew

                  @Tony-Wilkins Tell your friend not to click on the link that says Click to show the library. They should click Routes to open your route library.

                  9575eac1-2369-4351-926d-686399eba2ef-image.png

                  If they do not see the same blue menu bar with a Routes tab, tell them to click Page menu and the routes option will be there.

                  36604dd0-35ac-4720-87e6-17dafe75b68a-image.png

                  Tony Wilkinsundefined Offline
                  Tony Wilkinsundefined Offline
                  Tony Wilkins
                  wrote on last edited by
                  #8

                  @Nick-Carthew oh Nick that's spot on. It works. Thank you so much.

                  Nick Carthewundefined 1 Reply Last reply
                  0
                  • Tony Wilkinsundefined Tony Wilkins

                    @Nick-Carthew oh Nick that's spot on. It works. Thank you so much.

                    Nick Carthewundefined Offline
                    Nick Carthewundefined Offline
                    Nick Carthew
                    RouteXperts Instructor
                    wrote on last edited by
                    #9

                    @Tony-Wilkins You're welcome - It's easy when you know how, everyday is a school day 😊

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    1 Reply Last reply
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