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    Unable to calculate route

    [App] Problems, Bugs and other Issues
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    • Rob Kelley
      Rob Kelley last edited by Rob Kelley

      Hi
      I was out on a ride today, I stopped for coffee and when I tried to start the nav I got a msg saying 'no internet, go offline' which I did, I then got this msg saying it couldn't route offline and I needed to go online!
      I had to use the TomTom app to get me out of trouble
      I thought this should work offline, why this experience?
      Yes I have offline maps downloaded on the device.
      Thanks.
      MRA Nav Error.JPG

      GSA1250
      HD Sport Glide
      XT500 x 2

      Adrian Avram Marinus van Deudekom 2 Replies Last reply Reply Quote 0
      • Adrian Avram
        Adrian Avram @Rob Kelley last edited by Adrian Avram

        @Rob-Kelley happened to me yesterday, I drove for 20 km on the highway and the app couldnt do a route calculation ....

        Best regards,
        Adrian

        Samsung S24 Ultra using Android Auto
        MyRoute-APP (Planner+Navigation, GOLD Lifetime)
        Honda NC750X (2021) with CHIGEE Aio-5 Play

        1 Reply Last reply Reply Quote 0
        • Marinus van Deudekom
          Marinus van Deudekom RouteXperts @Rob Kelley last edited by

          @Rob-Kelley hi Rob
          Did you have synchronise on for this route

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT (almost in the cupboard)
          Samsung S20FE mounted on a Quadlock and using Android Auto in my car

          Rob Kelley 1 Reply Last reply Reply Quote 0
          • Rob Kelley
            Rob Kelley @Marinus van Deudekom last edited by

            @Marinus-van-Deudekom it wasn't a route, I picked a favorite to ride to.

            GSA1250
            HD Sport Glide
            XT500 x 2

            Marinus van Deudekom 1 Reply Last reply Reply Quote 0
            • Marinus van Deudekom
              Marinus van Deudekom RouteXperts @Rob Kelley last edited by

              @Rob-Kelley That is why it didn't work. As far as I know you need to have an active internet for such a trip.

              Honda Goldwing GL1500,
              Honda Silverwing GL 650
              DMD2 T865X 8 inch Android tablet using MRA next for navigation
              Garmin XT (almost in the cupboard)
              Samsung S20FE mounted on a Quadlock and using Android Auto in my car

              Adrian Avram 1 Reply Last reply Reply Quote 0
              • Adrian Avram
                Adrian Avram @Marinus van Deudekom last edited by

                @Marinus-van-Deudekom said in Unable to calculate route:

                you need to have an active internet for such a trip

                So you are saying that if you don't have internet you are lost ... Then the app is useless ... What's the point of having offline maps then ?

                Best regards,
                Adrian

                Samsung S24 Ultra using Android Auto
                MyRoute-APP (Planner+Navigation, GOLD Lifetime)
                Honda NC750X (2021) with CHIGEE Aio-5 Play

                Marinus van Deudekom 1 Reply Last reply Reply Quote 1
                • Marinus van Deudekom
                  Marinus van Deudekom RouteXperts @Adrian Avram last edited by

                  @Adrian-Avram I was wrong.
                  Just tested it and with no internet I was able to let the app calculate a route to one of my favourites. So I don't know why it didn't work for Rob

                  Honda Goldwing GL1500,
                  Honda Silverwing GL 650
                  DMD2 T865X 8 inch Android tablet using MRA next for navigation
                  Garmin XT (almost in the cupboard)
                  Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                  Rob Kelley 1 Reply Last reply Reply Quote 1
                  • Rob Kelley
                    Rob Kelley @Marinus van Deudekom last edited by

                    @Marinus-van-Deudekom it doesn't do it all the time, it's random.

                    GSA1250
                    HD Sport Glide
                    XT500 x 2

                    Marinus van Deudekom 1 Reply Last reply Reply Quote 0
                    • Marinus van Deudekom
                      Marinus van Deudekom RouteXperts @Rob Kelley last edited by

                      @Rob-Kelley then my best guess is... shi... happens 🙂

                      Honda Goldwing GL1500,
                      Honda Silverwing GL 650
                      DMD2 T865X 8 inch Android tablet using MRA next for navigation
                      Garmin XT (almost in the cupboard)
                      Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                      Rob Kelley 1 Reply Last reply Reply Quote 0
                      • Rob Kelley
                        Rob Kelley @Marinus van Deudekom last edited by Rob Kelley

                        @Marinus-van-Deudekom I just put mine into flightmode and get the same error again.

                        GSA1250
                        HD Sport Glide
                        XT500 x 2

                        Rob Kelley 1 Reply Last reply Reply Quote 0
                        • Rob Kelley
                          Rob Kelley @Rob Kelley last edited by

                          @Rob-Kelley interestingly, I just updated my offline maps and now it seems ok, time will tell.

                          GSA1250
                          HD Sport Glide
                          XT500 x 2

                          Leike Lodiers 1 Reply Last reply Reply Quote 0
                          • Leike Lodiers
                            Leike Lodiers @Rob Kelley last edited by

                            @Rob-Kelley Did you set youre settings to off-line

                            Van Zumo 550 naar Navigator V naar Carpe iter V4b met MRA

                            Rob Kelley 1 Reply Last reply Reply Quote 0
                            • Rob Kelley
                              Rob Kelley @Leike Lodiers last edited by

                              @Leike-Lodiers what do you mean?
                              MRA suggested Offline when I had no data signal, then it gave the error I posted.

                              GSA1250
                              HD Sport Glide
                              XT500 x 2

                              Leike Lodiers 1 Reply Last reply Reply Quote 0
                              • Leike Lodiers
                                Leike Lodiers @Rob Kelley last edited by

                                @Rob-Kelley in the app settings and then functional you need to set you're setting to offline navigation. Did you download the offline maps you want to use. It looks like when you update the offline cards this setting is set to off.

                                Van Zumo 550 naar Navigator V naar Carpe iter V4b met MRA

                                Rob Kelley 1 Reply Last reply Reply Quote 0
                                • Rob Kelley
                                  Rob Kelley @Leike Lodiers last edited by

                                  @Leike-Lodiers Yes I have offline maps downloaded on the device.

                                  GSA1250
                                  HD Sport Glide
                                  XT500 x 2

                                  1 Reply Last reply Reply Quote 0
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