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  4. What is wrong with V 4.3.7 (385)?

What is wrong with V 4.3.7 (385)?

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Jörgenundefined Offline
    Jörgenundefined Offline
    Jörgen
    Instructor
    wrote on last edited by Jörgen
    #1

    What is wrong with V 4.3.7 (385)?

    I have friends using V 4.3.7 (385) on Android with problems, there can not use MRA at the moment.

    No maps are displayed, navigation seems to work.

    alex2.jpg
    alex1.jpg
    dany2.jpg
    dany1.jpg

    Black, white empty screen, sometimes something.

    Hardware
    iPhone 12 pro (iOS 17.0.2)
    Oukitel RT3 (Andr. 12)
    Samsung Galaxy XCover 4 (Andr. 9 Pie)
    Wireless CarPlay mit (Elebest C650)
    Wired CarPlay (SEAT Arona - 2021)
    For more information, click here

    Trevor Stevensonundefined Hubert Thoringundefined 2 Replies Last reply
    0
    • M. Schrijverundefined Offline
      M. Schrijverundefined Offline
      M. Schrijver
      wrote on last edited by
      #2

      Did you tried a reinstall of the app. Maybe this helps

      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

      1 Reply Last reply
      0
      • Jörgenundefined Jörgen

        What is wrong with V 4.3.7 (385)?

        I have friends using V 4.3.7 (385) on Android with problems, there can not use MRA at the moment.

        No maps are displayed, navigation seems to work.

        alex2.jpg
        alex1.jpg
        dany2.jpg
        dany1.jpg

        Black, white empty screen, sometimes something.

        Trevor Stevensonundefined Offline
        Trevor Stevensonundefined Offline
        Trevor Stevenson
        wrote on last edited by
        #3

        @Jörgen
        I'm having the same problem, no map on the home screen or displaying a pixelated screen , I had several app crashes today while trying to navigate, I'm using a carpet iter tablet with android 13

        1 Reply Last reply
        0
        • Jörgenundefined Jörgen

          What is wrong with V 4.3.7 (385)?

          I have friends using V 4.3.7 (385) on Android with problems, there can not use MRA at the moment.

          No maps are displayed, navigation seems to work.

          alex2.jpg
          alex1.jpg
          dany2.jpg
          dany1.jpg

          Black, white empty screen, sometimes something.

          Hubert Thoringundefined Offline
          Hubert Thoringundefined Offline
          Hubert Thoring
          wrote on last edited by
          #4

          @Jörgen :

          In der Anwendung iOS hat heute alles wie gewohnt gut funktioniert das zur Info.

          • iOS 18.3.2
          • iPhone Xr
          • MRA V4.3.7 (385)

          IMG_0163.jpeg

          VG Hubert
          Info zum Beta Test "Next App" dazu die Hardware ...
          iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
          ❗️MyRoute-App im Cradel und Remotek-One❗️

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          0
          • CHRISTOPHER TOOPundefined Offline
            CHRISTOPHER TOOPundefined Offline
            CHRISTOPHER TOOP
            wrote on last edited by
            #5

            As I mentioned on another report of this problem, I also have this no display of map problem. I came to MRA from Calimoto because of their shortsighted lack of usability with Android Auto, this being a huge growth area within motorcycle touring at the moment. I thought I was on a winner with MRA until the latest update when the map refused to show. I have lost count how many times I have reinstalled the app and redownloaded the offline maps, hoping that all of the sudden the map would magically reappear. The app now seems to disappear into the back ground if I start the navigation off as if I had started another app. Odd. Now I am using an S9 Edge Samsung phone which appears to be running Android 10 which is quite old but it was running fine until the update. I noticed on another topic where some one asked if they could go back to the previous software version and being told that is not possible, could I ask why. Here's hoping someone finds the answer or its Google maps for me.

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            • Jörgenundefined Offline
              Jörgenundefined Offline
              Jörgen
              Instructor
              wrote on last edited by
              #6

              It was reported in my Facebook group (see signature).

              It seems only with Android Version 13 and most with Samsung phones.

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              Marinus van Deudekomundefined 1 Reply Last reply
              0
              • Jörgenundefined Jörgen referenced this topic on
              • Jörgenundefined Jörgen

                It was reported in my Facebook group (see signature).

                It seems only with Android Version 13 and most with Samsung phones.

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                RouteXperts
                wrote on last edited by
                #7

                @Jörgen my Samsung S20FE is running on version 13 no problems here
                My Thork tablet is running 14 no problems there

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT (almost in the cupboard)
                Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                Jörgenundefined 1 Reply Last reply
                0
                • Marinus van Deudekomundefined Marinus van Deudekom

                  @Jörgen my Samsung S20FE is running on version 13 no problems here
                  My Thork tablet is running 14 no problems there

                  Jörgenundefined Offline
                  Jörgenundefined Offline
                  Jörgen
                  Instructor
                  wrote on last edited by
                  #8

                  @Marinus-van-Deudekom I wanted to narrow down the problem a little. Good that it works for you. But it seems to be something with Samsung and Android 13, see here. https://forum.myrouteapp.com/topic/8951/unreadable-flickering-map-screen

                  I think MRA team will take care of it.

                  Hardware
                  iPhone 12 pro (iOS 17.0.2)
                  Oukitel RT3 (Andr. 12)
                  Samsung Galaxy XCover 4 (Andr. 9 Pie)
                  Wireless CarPlay mit (Elebest C650)
                  Wired CarPlay (SEAT Arona - 2021)
                  For more information, click here

                  Marinus van Deudekomundefined 1 Reply Last reply
                  0
                  • Jörgenundefined Jörgen

                    @Marinus-van-Deudekom I wanted to narrow down the problem a little. Good that it works for you. But it seems to be something with Samsung and Android 13, see here. https://forum.myrouteapp.com/topic/8951/unreadable-flickering-map-screen

                    I think MRA team will take care of it.

                    Marinus van Deudekomundefined Offline
                    Marinus van Deudekomundefined Offline
                    Marinus van Deudekom
                    RouteXperts
                    wrote on last edited by
                    #9

                    @Jörgen I hout that Jorgen and that's why I posted. My Samsung is running on Android 13😉

                    Honda Goldwing GL1500,
                    Honda Silverwing GL 650
                    DMD2 T865X 8 inch Android tablet using MRA next for navigation
                    Garmin XT (almost in the cupboard)
                    Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                    1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      administrator
                      wrote on last edited by
                      #10

                      Update is coming!

                      1 Reply Last reply
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