when will you solve this problem?...

[Nick Carthew]

@Albyus said in when will you solve this problem?...:

@Mzokk You haven't understood, the problem is that when I start the application from the AA screen, MRA starts but then remains freezed, so I have to stop, use the smartphone, close the application and reopen it to make it work

Because there are no other reports of this behaviour, maybe you need to uninstall and reinstall the app. Sometimes a bug can creep in and normally a reinstall cures the problem.

You haven’t said what Android phone you are using.
You could also try to re-establish the Bluetooth connection to your AndroidAuto device

[Albyus]

@Nick-Carthew https://forum.myrouteapp.com/topic/8160/problemi-di-avvio-applicazione?_=1739009632905 I don't think I'm the only one with this problem, however I use Carpuride and OPPO Find 5X as my phone

[Mzokk]

@Albyus Ah! Got it. No I haven't had that problem at all.

[Nick Carthew]

@Albyus Thank you for the update.
Can you try to re-install the app and also delete and re-establish the Bluetooth connection between your phone and Carpuride.

[Albyus]

@Nick-Carthew ok, I reinstalled the application, then I disconnect and reconnect the bluetooth and I'll tell you

[peha]

It might also be worth to take a look at the permissions. In my setup (smartphone + Carpuride), I started having problems someday when initializing app usage via my Carpuride device; it turned out that my smartphone had downgraded some of MyRoute-app's permissions automatically from "always" to "while the app is used" - as soon as I re-set them (and particularly the location permission) to always, the "freezing problems" disappeared immediately.

[Marinus van Deudekom]

@peha that could explain the behavior mentioned. Good tip

[Albyus]

@peha that's the first thing I obviously checked

[peha]

Does positione (location) posess the right to "always" access location?

[Gary Coates]

Hi
I have a carpuride w702 and a samsung galaxy a53 running android 14.

With my phone locked I powered up the carpuride, waited for android auto to connect and then started MyRouteApp. I was able to search, pick a recent destination and start to navigate.

As I couldn't find this anywhere else I have started a list of things to do when setting up my phone. Maybe there is something here that might help:-

Android phone:-
• Text to Voice settings. Make sure it’s “Google TTS”

MyRouteApp:–
• Account – Offline Maps – DOWNLOAD MAPS THAT COVER YOUR EXPECTED ROUTE
• Routes & Tracklogs – 3 dots menu – Sync all my routes - ON

Android Settings - App Info:-
• Remove app permissions if app is unused - OFF
• Battery – OPTIMISED
• Mobile Data – Allow background data usage - ON
• Ensure pause activity is off
• Permissions
◦ Location – ALLOW ALL THE TIME
◦ Pause app activity if unused - OFF

General:-
• Connect headset to phone.
• Need to use phone handset for zoom and panning.

[white.mouse]

I suddenly had the same problem yesterday. Going to an entered address with route there was no problem at all but when I drove back, to my home address and I chose this also as route, the cursor both in MRA and in Android car indeed stayed at the place where I left. Like the map was frozen. A few hundred metres down the road I pulled over to the side of the road and stopped the route and restarted it again and then it worked as normal. I entered my home address as a favourite and when I chose this as my destination I was given three choices for the route. Selected one of these and started this route. Route was displayed and calculated nicely. Only when I started driving, the cursor in Android Auto stayed on the starting point.

Ik had gisteren ineens hetzelfde probleem. Heen naar een ingevoerd adres met route was er geen enkel probleem maar toen ik terug reed, naar mijn thuis adres en ik dit ook als route koos, bleef de cursor zowel in MRA als in Android auto inderdaad op de plek staan waar ik vertrok. Net of de kaart bevroren was. Een paar honderd meter verder even aan de kant van de weg gaan staan en de route gestopt en weer opnieuw opgestart en toen werkte het weer gewoon.

Ik heb mijn thuisadres als favoriet ingevoerd en toen ik dit als bestemming koos kreeg ik voor de route drie keuzes. Een van deze gekozen en deze route gestart. Route werd netjes getoond en berekend. Alleen toen ik ging rijden bleef de cursor in Android Auto op de vertrekplaats staan.

[Paul Hartley]

Having the same issues with My route app and chigee A10-5 lite the map freezes but still gives info on next turning.