It doesn't work Next on Hugerock X7
-
@Adrian-Avram The tablet was new. Even so, I reformatted it and started from scratch, installing only TomTom (for demo) and MyRouteApp
@Corjan-Meijerink , @Con-Hennekens
As @b0hd1 can't send a support ticket, I sent for it.
Ticket is:
#55464 Next can't follow a Route on HugeRock X7 device (@b0hd1)
Any questions, please, contact him
Thank's
Lluis Arasanz
- BMW F750GS
MotoMediaLink HW Interface for BMW's WonderWheel device - Samsung A14 with Beta MyRoute-App (primary bike use)
Tasker and MMLink SW for Android App Control - iPhone 14 with Beta MyRoute-App (personal and primary CP use)
- BMW F750GS
-
@b0hd1 I understand, but can you reinstall MRA again ?
@Adrian-Avram Of course. If the tablet is new and you turn it on for the first time and then format it, it is obvious that MRA was deleted and reinstalled. Or is that not what you are referring to?
-
@Corjan-Meijerink , @Con-Hennekens
As @b0hd1 can't send a support ticket, I sent for it.
Ticket is:
#55464 Next can't follow a Route on HugeRock X7 device (@b0hd1)
Any questions, please, contact him
Thank's
@Lluis-Arasanz Gracias/thankyou Lluis!!
-
@b0hd1 and also not the article in the link?
Duck Duck Go is often the reason of unexplained behavior
Thanks for the ticket.
@Corjan-Meijerink Hello! Have you been able to review the ticket that Lluís sent you on my behalf (I can't send tickets.. 🥺)
thakyou!
Creator and administrator of the largest MRA groups.
- https://t.me/MRa_by_b0hd1
- https://www.myrouteapp.com/group/messages/7007
- YouTube: @demco17
- Ex-routeexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer
-
@b0hd1 and also not the article in the link?
Duck Duck Go is often the reason of unexplained behaviorThanks for the ticket.
@Corjan-Meijerink Solved!!! Hugerock has helped me via WhatsApp (immediate and incredible attention) and they have sent me new firmware. Everything is fixed. Thank you very much!!!
Creator and administrator of the largest MRA groups.
- https://t.me/MRa_by_b0hd1
- https://www.myrouteapp.com/group/messages/7007
- YouTube: @demco17
- Ex-routeexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer
-
@Corjan-Meijerink Hello! Have you been able to review the ticket that Lluís sent you on my behalf (I can't send tickets.. 🥺)
thakyou!
@b0hd1 no sorry, it was scheduled for Monday and I was having my birthday weekend
My initial ideas shared in this thread weren’t fruitful.
-
@Corjan-Meijerink Solved!!! Hugerock has helped me via WhatsApp (immediate and incredible attention) and they have sent me new firmware. Everything is fixed. Thank you very much!!!
@b0hd1 amazing that it got fixed!
Very happy for you
So it was a device issue! But what?
-
@b0hd1 amazing that it got fixed!
Very happy for youSo it was a device issue! But what?
@Corjan-Meijerink The manufacturer provided me with new firmware and instructions for the corresponding modification on the tablet. Now it works great. Incredible technical support from hugerock.
Thank you very much Corjan too!!Creator and administrator of the largest MRA groups.
- https://t.me/MRa_by_b0hd1
- https://www.myrouteapp.com/group/messages/7007
- YouTube: @demco17
- Ex-routeexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer
-
@Corjan-Meijerink The manufacturer provided me with new firmware and instructions for the corresponding modification on the tablet. Now it works great. Incredible technical support from hugerock.
Thank you very much Corjan too!!@b0hd1 and I still would not understand how that makes our app work again
Glad it works! But frustrating that this is possible.If you could add me to your support ticket (corjan@myrouteapp.com) I would like to learn what they changed.
-
@b0hd1 and I still would not understand how that makes our app work again
Glad it works! But frustrating that this is possible.If you could add me to your support ticket (corjan@myrouteapp.com) I would like to learn what they changed.
@Corjan-Meijerink Ok!! I'll send you all the information by email
-
@b0hd1 and I still would not understand how that makes our app work again
Glad it works! But frustrating that this is possible.If you could add me to your support ticket (corjan@myrouteapp.com) I would like to learn what they changed.
@Corjan-Meijerink Hello! Have you received all the information I sent you correctly?
Creator and administrator of the largest MRA groups.
- https://t.me/MRa_by_b0hd1
- https://www.myrouteapp.com/group/messages/7007
- YouTube: @demco17
- Ex-routeexpert, current beta tester and MRA expert. Creator of tutorials, manuals, and MRA user trainer
-
@Corjan-Meijerink Hello! Have you received all the information I sent you correctly?
@b0hd1 yes!
Not really sure if I can learn anything from this as it evidently was a device issue. But well! Glad you are up and running.
