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gpx not recognized problem

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Aiello antoninoundefined Aiello antonino

    @King-06 as I wrote in the initial post, yes! I tried from the app and everything works fine! the file is correct!

    King 06undefined Offline
    King 06undefined Offline
    King 06
    wrote on last edited by
    #11

    @Aiello-antonino
    I can't reproduce your problem.
    Perhaps you could describe here what steps you follow to export or download the route.

    Aiello antoninoundefined 1 Reply Last reply
    0
    • King 06undefined King 06

      @Aiello-antonino
      I can't reproduce your problem.
      Perhaps you could describe here what steps you follow to export or download the route.

      Aiello antoninoundefined Offline
      Aiello antoninoundefined Offline
      Aiello antonino
      wrote on last edited by Aiello antonino
      #12

      @Re-Il tuo pop-up durante l'esportazione assomiglia al mio con .gpx.chart scritto?
      Can you post a screenshot please?

      King 06undefined 1 Reply Last reply
      0
      • Aiello antoninoundefined Aiello antonino

        @Re-Il tuo pop-up durante l'esportazione assomiglia al mio con .gpx.chart scritto?
        Can you post a screenshot please?

        King 06undefined Offline
        King 06undefined Offline
        King 06
        wrote on last edited by
        #13

        @Aiello-antonino said in gpx not recognized problem:

        Can you post a screenshot please?

        As I said, I have no problem and do not get a popup.
        So describe here what steps you follow to export or download the route. Or:

        Scherm­afbeelding 2024-11-22 om 12.23.57.png

        Aiello antoninoundefined 1 Reply Last reply
        0
        • King 06undefined King 06

          @Aiello-antonino said in gpx not recognized problem:

          Can you post a screenshot please?

          As I said, I have no problem and do not get a popup.
          So describe here what steps you follow to export or download the route. Or:

          Scherm­afbeelding 2024-11-22 om 12.23.57.png

          Aiello antoninoundefined Offline
          Aiello antoninoundefined Offline
          Aiello antonino
          wrote on last edited by
          #14

          @King-06

          https://youtu.be/5GrHx8_6MIQ?si=FGZ2B9b1mODsYJaT

          this is my workflow! but i always did it this way! i'm not that young on MRA, i never had this problem, it's only been happening for two days

          King 06undefined 1 Reply Last reply
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          • Rolf Engelsmanundefined Offline
            Rolf Engelsmanundefined Offline
            Rolf Engelsman
            wrote on last edited by
            #15

            I can‘t reproduce your problem either. We have the same workflow. Make a support ticket and share the url of your route and make sure the settings are public.

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            • Aiello antoninoundefined Aiello antonino

              @King-06

              https://youtu.be/5GrHx8_6MIQ?si=FGZ2B9b1mODsYJaT

              this is my workflow! but i always did it this way! i'm not that young on MRA, i never had this problem, it's only been happening for two days

              King 06undefined Offline
              King 06undefined Offline
              King 06
              wrote on last edited by
              #16

              @Aiello-antonino
              You can also share a link here before you create a support ticket.
              I don't see anything wrong with your workflow either.

              Aiello antoninoundefined 1 Reply Last reply
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              • King 06undefined King 06

                @Aiello-antonino
                You can also share a link here before you create a support ticket.
                I don't see anything wrong with your workflow either.

                Aiello antoninoundefined Offline
                Aiello antoninoundefined Offline
                Aiello antonino
                wrote on last edited by
                #17

                @Re-06 questo è il file che viene scaricato, prova a caricarlo in MRA per vedere se funziona!
                https://drive.google.com/file/d/1oxiAimc9O9w0WejXZp64XzRqPF8OjMoM/view?usp=drivesdk

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                • Aiello antoninoundefined Offline
                  Aiello antoninoundefined Offline
                  Aiello antonino
                  wrote on last edited by
                  #18

                  I know that there is nothing wrong in my workflow, but the file that is downloaded is not recognized even by MRA if I try to upload it, it is not recognized even by other platforms like Google or Mappite or Kurviger or others

                  King 06undefined 1 Reply Last reply
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                  • Aiello antoninoundefined Aiello antonino

                    I know that there is nothing wrong in my workflow, but the file that is downloaded is not recognized even by MRA if I try to upload it, it is not recognized even by other platforms like Google or Mappite or Kurviger or others

                    King 06undefined Offline
                    King 06undefined Offline
                    King 06
                    wrote on last edited by
                    #19

                    @Aiello-antonino
                    The GPX file you shared has the extension '.gpx'. I can work with that. The problem you are asking for help with has an extra extension '.chart' and is therefore not recognized. The question is why that extra extension is added.
                    It would be nice if you share the link of the route in your MRA library.

                    Aiello antoninoundefined 1 Reply Last reply
                    0
                    • King 06undefined King 06

                      @Aiello-antonino
                      The GPX file you shared has the extension '.gpx'. I can work with that. The problem you are asking for help with has an extra extension '.chart' and is therefore not recognized. The question is why that extra extension is added.
                      It would be nice if you share the link of the route in your MRA library.

                      Aiello antoninoundefined Offline
                      Aiello antoninoundefined Offline
                      Aiello antonino
                      wrote on last edited by
                      #20

                      @King-06 sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me
                      https://www.myrouteapp.com/it/social/route/10252905?mode=share

                      King 06undefined Rolf Engelsmanundefined 2 Replies Last reply
                      0
                      • Aiello antoninoundefined Aiello antonino

                        @King-06 sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me
                        https://www.myrouteapp.com/it/social/route/10252905?mode=share

                        King 06undefined Offline
                        King 06undefined Offline
                        King 06
                        wrote on last edited by King 06
                        #21

                        @Aiello-antonino said in gpx not recognized problem:

                        sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me

                        I can work with the route you shared without any problems.
                        In your video I see that you have enabled several POI libraries. Does the problem also occur when you disable them?
                        You write that the problem only manifests on the iPhone and iPad. Have you recently installed a new app?

                        EDIT:
                        Is this the only route where this problem occurs?

                        Aiello antoninoundefined 1 Reply Last reply
                        0
                        • Aiello antoninoundefined Aiello antonino

                          @King-06 sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me
                          https://www.myrouteapp.com/it/social/route/10252905?mode=share

                          Rolf Engelsmanundefined Offline
                          Rolf Engelsmanundefined Offline
                          Rolf Engelsman
                          wrote on last edited by
                          #22

                          @Aiello-antonino IMG_3096.png
                          It seems that I don‘t have the same problem with your route. I don‘t get the double extension.

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                          • Rolf Engelsmanundefined Offline
                            Rolf Engelsmanundefined Offline
                            Rolf Engelsman
                            wrote on last edited by
                            #23

                            IMG_5546.jpeg
                            I can‘t use your generated .gpx file in MRA or TT GoRide.
                            MapsMe, Garmin Connect, BMW Motorrad do generate a usable route.
                            Make a support ticket and let the developers have a look at it.

                            1 Reply Last reply
                            0
                            • King 06undefined King 06

                              @Aiello-antonino said in gpx not recognized problem:

                              sì! So che il problema è il grafico di scrittura, ma non so perché questo accada! anche se rinomino il file non viene letto correttamente da altre piattaforme, almeno questo succede a me

                              I can work with the route you shared without any problems.
                              In your video I see that you have enabled several POI libraries. Does the problem also occur when you disable them?
                              You write that the problem only manifests on the iPhone and iPad. Have you recently installed a new app?

                              EDIT:
                              Is this the only route where this problem occurs?

                              Aiello antoninoundefined Offline
                              Aiello antoninoundefined Offline
                              Aiello antonino
                              wrote on last edited by
                              #24

                              @King-06 yeahhhh
                              finally the right intuition! you're right, I had installed 2 apps to view the gpx, evidently one took over the file management, uninstalled and everything is fine! Thank you so much!

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